VoxVM changelog
VoxVM changelog
voxvm.com

MultiPHP Editor now Added

We are pleased to confirm that we have now added the MultiPHP Manager to all shared / reseller services.

This is in line with the recent changes where Bolt-Cache was removed, which allowed you to set a PHP version by subdomain/domain.

The PHP Selector is still the preferred functionality, and if you are fine to set the PHP Version 'account wide', then you can continue to do so using the PHP Selector functionality.

If you require per-domain PHP versions, then you are able to set the PHP Version via the MultiPHP Manager.

QUIC.cloud CDN - Now available!

QUIC.cloud is the first and only content delivery network with the ability to cache dynamic WordPress pages. Using QUIC as the transfer protocol, QUIC.cloud will make your website faster and more secure than the competition.

QUIC.cloud greatly reduces transmission time to all of your site’s visitors, no matter where they live. Your website is potentially located across the globe from its visitors, but with QUIC.cloud, your content is cached on servers all around the world. When a visitor requests content from your site, a copy is served from the visitor’s nearest server location. By transmitting both static and dynamic content from the closest server, instead of from the main site server, QUIC.cloud dramatically speeds up your site.

Currently, the only CMS QUIC.cloud works with is WordPress.

Please Note: QUIC.cloud is still in its beta stage, and is not recommended for use in production environments.

All of our servers are now compatible with the QUIC.cloud service as standard, which can be enabled within the Litespeed Cache plugin for WordPress.

Bolt-Cache / CloudNS - Removed from Shared and Reseller plans

After careful consideration, and several months of monitoring we have made the decision to remove Bolt-Cache and the CloudNS plugin from our shared and reseller services.

Please note, however, that in its place you have access to the Litespeed Cache / LSCache plugin which will offer you outstanding performance for your Wordpress, WooCommerce or Magento sites.

The reason behind the change was that after some investigation on our end, the use of the plugin simply didn't warrant the memory requirements and overheads required to handle the NGINX proxy layer (which was required on all sites, as opposed to just those using the Bolt-Cache interface).

We have had ongoing issues with memory spikes for some time, and whilst we run huge amounts of RAM on our shared hosting environments, the demands during 'nginx reloads' were incredibly significant, which we feel can be put to better use - the performance of your sites.

On checking, we found that only around 1% of all domains hosted here were actually using the Bolt-Cache functionality, and even less making use of the full page caching. As a comparison to this, almost 72% of the sites hosted on our shared hosting platform had LSCache enabled, and the performance gain has been significant.

In addition to this, there are fundamental reasons behind the decision, which is a debait of simplicity vs. technical gain (a debate which we have had internally for some time!).

Bolt-Cache did performance, and it did performance well - however, its important to note that Bolt-Cache was limited to an extent in its capabilities, by means of its architecture. The 'power' from Bolt-Cache was based on a combination of the NGINX web server, and the incredible Redis caching platform, which allowed us to cache the full site into memory, and serve the content as if it were 'static'.

However, this does have some downsides also, which needed to be taken into consideration. For us to be able to offer this caching (to the 1% who used it), we had to reverse proxy all traffic from NGINX back to the origin web server (now Litespeed, previously Apache), however, that NGINX proxy, of course, has its own resource consumption overheads, which were just outweighing the benefits those clients were gaining since the switch to Litespeed.

Whilst 'raw' performance gain from the Bolt-Cache plugin is impressive, we do have to be honest here - Litespeed has done an incredible job with LSCache, and are able to update their plugin with regular improvements and enhancements we just don't have the time or resource to deploy. The benefit of which is a combination of server-side caches (as we were with Bolt-Cache), but with the additional benefit of front-end optimisations such as Lazy Loading, image optimisation, etc.

The other reason for this change is simplicity - the additional complications that came with the NGINX reverse proxy (different PHP Versions than what were served in the PHP Selector, a different method for configuring PHP Variables, SSL certificate delays / problems) were all in part due to the reverse proxy which had to sit in front of our web server.

In short, however, the answer is simple - Litespeed's advantages have far exceeded the benefits of our Bolt-Cache plugin, which is excellent news on one hand, but sad news on the other! Rest assured though, this decision hasn't been made lightly (we have a close love with Bolt-Cache, having developed it in-house!) - the decision though has been made with performance, stability and simplicity in mind which is exactly what the industry demands - overall, an improvement to service.

Please note however, that Bolt-Cache will remain available on our premium plans, as the resource overheads are significantly lower on servers with fewer numbers of accounts.

There are some additional benefits to the removal of Bolt-Cache also, which includes the compatibility with HTTP3 and QUIC CDN!

https://docs.litespeedtech.com/cp/cpanel/quic-http3/

This functionality has now been made available to all accounts automatically and can be configured within the LSCache plugin.

Feel free to reach out if you have any questions!

Diagnose Performance Bottlenecks with the new PHP X-Ray - now available!

When a website or application feels like it's 'slow-performing', the common assumption is that it's a 'server issue', whereas in many cases the bottleneck in terms of performance can be within the application/script itself.

When a website does slow down, there can be issues within the code that traditionally have been difficult to diagnose. We are now proud to announce that we offer 'PHP X-Ray' to allow you to generate reports for your sites giving you a deep insight into performance-related issues.

PHP X-Ray, included with all of our Shared and Reseller Hosting plans, provides detailed information on performance bottlenecks within your PHP applications or WordPress installations. If a site has sluggish plugins, database queries, functions, or external calls, the X-Ray tool helps pinpoint the underlying problem.

Click here to watch the introduction video.

CrossBox - Now available!

We are pleased to announce the release of CrossBox on all our shared and reseller hosting plans!

Designed for those who settle only for the best — CrossBox is beautiful, dazzlingly fast, and comes with advanced features that provide you and your team with cutting-edge communication technologies.

In its simplest form, CrossBox is a reinvented Webmail Client, designed for simplicity and ease of use - backed by an incredibly powerful feature set.

Please note that this additional functionality has been provided free of charge to all client accounts.

PHP Mail - now disabled on all shared

Over the past few months, we have noticed a large increase in outbound SPAM activity, which has unfortunately led to a number of our IP addresses and subnets getting listed on RBL's.

As such, we have made the decision to disable PHPMail() entirely across our network, restricting relays via SMTP only.

Please note, that all PHP scripts or applications should be relaying through the SMTP protocol, and not PHPmail().

This ensures that your messages are relayed through our premium delivery solution, MailChannels without additional cost. This ensures your mail reaches the recipient, without risk of the messages being rejected on the basis of the RBL listings / IP blacklists.

This change has been made effective immediately and was essential for us to improve our overall network IP reputation.

Introducing JetBackup 5

We are proud to announce the incredibly well-refined JetBackup 5 release to our Elastic Cloud hosting plans. From our benchmarks so far, we have seen backup and restore performance increase by around 160%.

When JetBackup 5 is released to the stable tier, we will be rolling out even faster backups through an alternative S3 compatible provider to improve backup redundancy throughout all of our infrastructures.

Increased Email Sending Limits

A couple of weeks ago we had decided to put some restrictions on email delivery. However, due to high demand, we had increased our sending limits from 75/h to 100/h for all accounts (excluding our Elastic Cloud plans, which hold larger limits as standard).

Email Delivery Limits

Due to a number of abuse cases, we have been forced to revise our current configuration, limits and policies in terms of outbound mail.

As part of that revision, we will be decreasing our sending limit per account to 75/hour.

On checking through our service delivery statistics, for genuine usage, we anticipate less than 2% of accounts to be affected by the change globally.

The new limits ensure that we are able to continue to provide MailChannels, which we know remains ever-popular within our hosting solutions.

Introducing Elastic Cloud by VoxVM

Easy to begin, impossible to outgrow

The Elastic Cloud is a high availability solution, designed for larger sites/e-commerce due to the fact you have more resources available. It also offers high availability through a ‘failover’ / ‘cluster’ system.

With this, you receive cPanel access, so is simple to manage, and will be familiar with what you are used to already.

https://voxvm.com/elastic-cloud/