Userlike changelog
Userlike changelog

Performance improvements (Release on March 4th, 2022)


Product update



  • When a conversation was started while no operator was available, it counted as "unassigned" in Analytics. Now Userlike checks the assignment when the conversation is set as ended.




  • Phone numbers are displayed in all WhatsApp conversations.


  • Inactivity Prevention is now also triggered for email replies.
  • Links are clickable if they contain commas, hyphens or brackets.


  • The "chatbot forward failed" message will be removed. Instead, only the regular offline message will be shown.
  • Chatbots can now forward to human operators when keywords are used on channels.