Userlike changelog
Userlike changelog

Analytics updates and revised email design (Release on July 30th, 2021)


Product update




  • While you could previously only filter by operators, there is now also a filter for unassigned conversations.

  • An overview is now available for the operator status, which shows how much time a certain operator was online, absent or logged out in total, or had full slots.

Email notifications:

  • System emails have been revised. The format was made more consistent and Userlike's branding was made more subtle.


  • Version 2 of our JSON API was published






  • Unread message counter synchs properly when no feedback form is active

Message Center:

  • System messages displayed in operator's profile language


  • Resumed WhatsApp conversations stay with operator when operator is online and available
  • Media messages delivered via Facebook Channel