Userlike changelog
Userlike changelog
www.userlike.com

Analytics updates and revised email design (Release on July 30th, 2021)

 

Product update

 

 

Analytics:

  • While you could previously only filter by operators, there is now also a filter for unassigned conversations.

  • An overview is now available for the operator status, which shows how much time a certain operator was online, absent or logged out in total, or had full slots.

Email notifications:

  • System emails have been revised. The format was made more consistent and Userlike's branding was made more subtle.

API:

  • Version 2 of our JSON API was published

 

Fix

 

 

Messenger:

  • Unread message counter synchs properly when no feedback form is active

Message Center:

  • System messages displayed in operator's profile language

Channels:

  • Resumed WhatsApp conversations stay with operator when operator is online and available
  • Media messages delivered via Facebook Channel