New

👋, here's what we released today:

Customize channels topics

You can now add text before/after the TurnShift topic status. This is useful when you're using the channel topics to point to various resources like a Support handbook for employees.

Go to schedules > settings > notifications 👇

And here's the resulting topic:

Channel topics & multiple shifts

We now support multiple shifts linked to the same channel when updating the topic. We merge their status into a single concise channel topic. Here's how it looks:

Tip: Be sure to set the same channel topic for all shifts linked to the same channel.

New notifications panel and settings

Since Slack notifications are more and more customizable, we created a dedicated tab for them and took the opportunity to put all schedules settings in the same place.

There are also new granular notifications settings:

• enable/disable sending a direct message when a shift start (default to true)
• enable/disable sending a direct message to people when someone else assigns them a shift or cancels one of their shift (default to true)
• enable/disable sending a direct message when people have shifts for the next day (default to true)
• enable/disable sending a direct message to people with their next week shifts (default to true)

We also took the opportunity to better explain when are those notifications sent.

Other changes

• We now update channel topics if you book/unbook a shift for the current day. So the topic is always up-to-date.
• We fixed a bug around the detection of shift's running statuses when the shift timezone was already in the next day.
• We fixed a bug where deprecated time zone names (coming from Slack) were not taken into account. We use https://github.com/vvo/tzdb and this was fixed here now.
• We fixed a bug around detecting the number of shifts to book per schedule when you're a member of multiple schedules

New

We just released a new Slack home for the TurnShift Slack application. It allows you to access your TurnShift data without leaving Slack. Super handy to quickly check the current active schedules and their assignees, your next shifts, or if you have shifts to book.

To access it, just go to the "TurnShift" conversation (CMD/CTRL + K then "turnshfit")

Hope you like it!

New

Hey there! You can now choose to which email TurnShift receipts should be sent along with the language you want them in.

Voilà des factures en Français !

New

Hey there, you can now enable or disable shift start/end channel messages for each schedule.

You can configure this here:

As a reminder, you can also enable / disable shift start / end topic updates.

See ya!

New

Hi there, starting from today, every Friday at 11:45 am your time zone, the TurnShift bot will send you a direct message on Slack that summarizes your next week's bookings if any.

And it looks like this:

Hope you like it!

New

Hi there, before this update next day booking notifications were sent at 1:45pm (shift time). So if your shift time zone is Paris then it would be sent at 1:45pm Paris time.

We changed that and now we use the assignee's time zone (that we get from Slack) to send notifications for any next day bookings at 11:45am every day.

We also show any time zone difference between you and the shift time zone, along with the exact date.

New

👋 Hi there!

We've been busy piling up new features and fixes. Here's a summary of all the recent changes:

7/7 support

You can now activate Saturday and Sunday as shift days. Previously this was not feasible, mostly because our first users were not working through the weekends. Head over your schedule settings to configure it.

Adjust the number of shifts per day

You can now adjust the number of shifts for each day of the week. This is particularly useful when:

• you want to do 7/7 days support (activate Saturday and Sunday)
• you have regular busier days (Monday!)
• you have regular quieter days (Friday?)

Access this feature on the scheduling settings screen:

Adjust the number of shifts for a particular date

You can now override the number of shifts for a particular date. This is useful when you exceptionally need more people (black Friday) or fewer/no people at all (company holidays).

Here's how to do it:

Limit the maximum number of shifts assigned to team members

By default, TurnShift computes a booking plan automatically. This is handy because you don't have to manually calculate the number of shifts to book per assignee.

But there are cases where you absolutely don't want people to be tasked with more than one shift (or more) per month. You can now configure that in the schedule settings:

Other changes:

• mobile rendering is now good enough in most places, allowing you to administrate schedules and book shifts on the run
• booking plans are now always up to date, reflecting changes in schedule settings, number of shifts, teams, and team members
• fixed a bug where we would send "You have to book undefined shifts this month" 😹
• added a "There's a new version of TurnShift" banner for people keeping a tab open on TurnShift (you know who you are)

On the tech side

• we upgraded all of our dependencies
• we now build for es6 browsers only (bye-bye IE11)
• we added sentry alerts everywhere
• we moved to Node 14.x
• we moved to Next.js latest version

🙌 Happy scheduling

New

You can now view the booking plan for a particular schedule. Get an overview of who booked all required shifts and who still needs to book some.

Have a great week!

New

🪄 Channel topic updates

We now update channel topics with who's on shift at the moment and if the shift is currently running. This helps people just coming to the channel understand who they can ping.

We then update the topic when the shift ends and inform who will be on shift next, super handy.

When the shift starts:

When the shift ends:

⚠️ You need to accept new Slack permissions (set topic of public channels) for this new feature to work. You can do so on your TurnShift dashboard > organization settings.

🔐 Privacy: We no more need to know about your channel names

TurnShift being a Slack application and Slack being an important part of your work, we aim at limiting our access to your Slack data.

To this goal, we updated our Slack syncing process to avoid syncing slack channel names. Many Slack organizations are creating channels like #cust-$companyUnderNda to talk about their customers. We initially synced those channel names to provide you a channel name search and select on the schedule page.

We choose to enhance your privacy over a slightly better UI.

Here's what TurnShift accesses and sometimes caches from your Slack organization:

• user id, name, email, avatar URL; (i.e., your employees). Users from shared channels and guest users are not synced (usually not your employees)
• public channel ids
• sending messages to public channels
• updating topics on public channels

And that's it. We still can't and won't read your Slack messages

💸 Pricing

Our new pricing is as follow:

• monthly payment: €4.20 / user / month
• yearly payment: €3.50 / user / month (€42 / year). That's two months free per user.

A user is someone you added to one or multiple teams, linked to active schedules.

⛑️ Support

• You can now access our support chat (Crisp) from the main navigation ("Get support"), and we link your Crisp identity to your TurnShift account, so we know who we're talking to.
• We can now personify your account after your approval to better help you out.

🐞🔨 Bugfixes

• ✅ Lowering the number of required people for a schedule breaks the page
• ✅ Big channel lists break the page

🤓 Tech

• We moved to Tailwind v2 and Next.js 10: all good.
• We started using TypeScript
• We've added automatic integration testing using https://www.checklyhq.com/: it's awesome :)
• We now have a way to add or remove Slack permissions and letting you know about them in the Organization settings, see:

That's it for today!

Enjoy your holidays, if any, otherwise enjoy this cat gif:

New

• ✅ You can now disable shift booking reminder notifications. This setting helps if all you want is manual scheduling with shift start/end notifications in Slack.

You can find this setting in Schedules > *choose a schedule* > Settings > Checkbox named "Send shift booking reminders"

• ✅ Bigger avatars in teams lists
• ✅ Provide UI guidance when shifts are not active or no teams are assigned to them