Syngency changelog
Syngency changelog

Billing Department staff now sync to Xero




In the past, Syngency was only able to sync a Primary Contact to Xero:


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Now, any staff assigned to a Billing Department will now be synced to Xero as additional Contact Person.


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Xero's Include in emails setting will automatically be checked for these contacts, so they will receive any invoice sent from Xero.

Ethnicity types




Ethnicities can now be managed from Settings > Types > Ethnicities, so you can add specific ethnicities as needed.


Talent pronouns




We have added a new Pronouns fields to talent profiles:


Message our support team if you would like your talent pronouns to be added to your website or comp card templates.

Invoice payment reminders




We're excited to announce the release of a much-requested feature: automatic payment reminders for your invoices.

From the Accounts tab of your client contacts, you can now specify how often you would like a payment reminder email to be sent to the client, once an invoice sent to them is past due.

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The reminder email is sent to all recipients to whom the invoice was originally sent.

It uses your agency email template and can be highly customized from Settings > Templates > Payment Reminder.

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An example template might be:

This is a friendly reminder that Invoice {{ booking.invoice_number }} was
due on {{ booking.invoice_due_date | date: agency.date_format_medium }}.

Please make payment as soon as possible.

Thank you,
{{ }}

Feel free to contact the support team if you would like any assistance in setting this up.

New gallery package selection mode




OK, we'll admit it. Selecting media for gallery packages has been sluggish and laborious for quite some time now.

If you wanted to select an entire gallery, you could – but it was a little hard to find.

We've listened, and have now released an entirely new gallery package selection mode, where you can select media from different galleries quickly.

Literally, in seconds. See it in action.

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Package expiration




You can now set an expiration date for your packages, to prevent them from being viewed after a specific date. This can be found in the Edit Package window within the package.

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Once the package has expired, opening the package via its online URL will display a notice that the package has expired, and a prompt to contact the agency for a new link.

A custom page can also be displayed instead by wrapping your existing package template at Website > Templates > Package with the following Liquid code:

{% if package.is_expired %}
    This package has expired. Please contact the agency for a new package link.
{% else %}
    <!-- Your standard package template -->
{% endif %}

You can always remove the expiration date should you wish to give clients access to the package using the original link.

"View other bookings" user permission




A new View other bookings setting has been added to user permissions, so administrators can choose to restrict agents' access to only their own bookings.

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This will affect all bookings lists, calendar events, and search results.

If a user opens a different users' booking directly via its URL, an access denied message will be displayed:

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Support for WebP and HEIC image uploads




Syngency image galleries now support the uploading of WebP and HEIC file formats. This means that talent can now upload images directly from the camera roll of their iOS devices.

Tags for Bookings




Tags are now available for Bookings also, allowing them to be categorised and searched as needed.

This is an ideal way to classify bookings as Union, Payroll-only, or SAG/AFTRA, for example.

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You can then filter bookings based on their assigned tags:

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And even filter Reports based on those tags:

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We hope this proves to be useful for a variety of booking scenarios!

'Latest Submissions' dashboard panel




You can now add the Latest Submissions panel to your dashboard, which will show the latest talent which have been added to your Submissions division, via your Syngency website.

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Hovering over each talent will display their profile info above, and you can click through to their profile:

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Add the Latest Submissions panel to your dashboard by selecting it from My Account > Dashboard

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