Drag-and-drop to reorder resume items

Previously resume items were sorted by Year, but you can now change the order in which resume items appear, by click-holding on the "move" icon with your mouse, and rearranging the item's order with drag-and-drop.

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This will be reflected on the talent's website profile, as well as the PDF export of their resume.

Auto-update all talent schedules in a booking

You can now update all schedules for a talent in a booking with just two clicks.

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Right-clicking on the talent's name in the booking, and selecting a type under the Type dropdown, or a status under the Status dropdown will automatically update all of the talent's schedules to that type or status.

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This is useful if you need to release all of the schedules at once:

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Or set all schedules to Declined:

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Select timeslots for recipients in Casting Calls

Previously the only way to set a recipient's timeslot in a Casting Call was via the response page linked from the email they receive.

You would need to preview the email, click the Accept button, and then select the time-slot, as the recipient would:

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Instead, you can now assign a timeslot to a recipient directly from the Recipients list in the Casting Call:

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This allows you to create and manage the casting call times yourself, if needed.

1099 Summary report for US customers

Just in time for the 1099 tax filing period, the new 1099 Summary report provides an outline of talent's earnings during a period, with a breakdown between Rates, Advances, Commission, and Chargebacks.

It also includes SSN/EIN and Address fields to ensure their information is up to date, and can easily be emailed to the talent as a PDF.

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🔗 Improved handling of Linked Talent

The functionality for linking talent in a booking has now been completely rewritten, offering greater control over the talent fees and schedules you wish to link in a booking.

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Previously, schedules or fees would be linked based on the order in which they appear in the list, however this was not always reliable as the ordering could be changed, and produced unexpected results.

Schedules and fees are now precisely matched based on their common fields (such as Description, Amount, Quantity, Rate for fees, and Start, End, Type, Status for schedules), and this makes for much more robust linking between talent.

Read more about linking talent in bookings here.

🔒Lock bookings once they are invoiced

To prevent agents from making further changes to a booking once it has been invoiced, you can now change the Edit Invoiced Bookings permission in their user account:

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This will display a notice on any Invoiced or Closed booking:

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As well as disabling the following controls in the booking:

  • Save Booking
  • Delete Booking
  • Add/Remove Talent
  • Add/Remove Schedule
  • Add/Remove Fee

⏰ Set default Start & End time

You can now set a default Start and End time under Settings > Language & Region.

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These will then be used as the default Start and End time for any schedules you add in Syngency:

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Change talent division within Casting Package

You can now change the division a model is assigned from within a Casting Package:

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We have added a new Division option to the right-click menu, so you can easily change the division the talent has been added from, if you decide to use different galleries or headshots.

Changing the division will then change the list of Galleries available for that talent in the package.

Improved accept/decline switches for booking responses

We have improved the booking response form for talent to accept or decline the call times which they can attend:

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Clear Accepted and Decline switches have replaced the checkboxes that featured previously.


Email template buttons

In the booking details email sent to talent, you have the option of adding either a single button like this:

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which will then allow the talent to change their selection, and add an optional message for their agent.

Or separate buttons:

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which will automatically accept or decline all the schedules sent.

Contact the Syngency support team on Intercom if you would like your booking details email template customised with your preference.

⚠️ Alert (symbol) for booking schedules with different statuses

If you have a number of different schedules for each talent in a booking, and one of them has been set to a different status than the others, you will now see an "alert" icon appear next to their name in the booking sidebar:

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This may be common, when someone has been sent their booking details, and has accepted one call time, but declined another:

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Alternatively, if a schedule was previously sent to a talent, but a new one has since been added, but not sent to them:

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In both cases, Syngency will display the alert icon in the sidebar, signifying that the schedule requires attention, and possible clarification with the talent.

This will make it much easier to identify inconsistencies in schedules, responses, and any tasks which need to be actioned.