Booking Quotes

A major new addition to Bookings is here. You can now create Quotes as part of your booking, and send them to clients for approval prior to starting the booking process.

The new Quotes tab can be found in the Documents section of the booking menu:

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Where you can find the list of Quotes you have created for this booking:

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Clicking on a quote, or clicking New Quote will open the quote editor modal:

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Once you have created your quote, the dropdown menu to the right offers the same options you currently have for viewing and emailing Invoices and Booking Confirmations, as well as the ability to duplicate existing Quotes:

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Once a Quote has been sent to a client, it will have a Pending status, until it is approved by the client, and marked Approved:

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Default agency fee percentages for Contacts

As you have been able to do with Talent commissions, you can now set a default agency fee percentage for each Contact:

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The percentage value set in the Accounts tab of the contact's profile, will then be used as the default for any Fees added to bookings where that contact is the client:

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Custom post categories

We've just introduced a variety of new post categories, which offer more appropriate sections for some of your website content:


In addition to the existing Blog/News categories, we've added Events and Projects.

Changing a posts' category will change the URL path to one of the following:


New editor for Posts & Pages

For all customers with Syngency websites, we're excited to announce our all-new Article Editor for Pages and Posts.

The new editor brings with it a wealth of new features, including a Squarespace-style block interface, the ability to create grid-based layouts, better support for tables, images, embedded code, and more.

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In addition to this, we have added the ability to create Custom Templates, which you can select each time you create a new Page or Post, and quickly easily add content to a predefined layout.

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Send us a message on Intercom if you would like to learn more about this powerful new feature, or if you are interested in adding a Blog or News section to your Syngency website.

Download self-tape videos from Casting Calls

Talent self-tape videos submitted to Casting Calls can now be downloaded in a single ZIP archive. This is makes forwarding the submitted videos on to a casting director or client very easy.

If you have the Talent can upload their own self-tapes option set in the Details tab:


and you see media uploads appearing in the Recipients tab, then you can download these files by selecting the talent you wish to include, and selecting Download Videos from the selection menu:


This will initiate a download of a ZIP file containing the self-tape videos of the recipients selected.

Full mobile accessibility

We're thrilled to announce that Syngency's entire user interface has been revamped to be fully-optimised for mobile devices.

While much will look the same on your desktop browser, this update provides much-needed accessibility for using Syngency from your smartphone or tablet devices.

The new mobile view provides access to a "stacked" menu and page layout,


Tables are now side-scrollable, so you can slide across to view more information:


Floating menus have been replaced with native mobile menus:


Modal windows now fit to the screen of your mobile device:


Everything you're used to accessing from your desktop browser, is available in a new mobile layout:



Set schedule status from talent list

Just a quick one this week!

If you need to quickly set a talent's schedule status from the list in the booking, you can now right-click on them in the talent list and set the status from the context menu:


This will set the status for all of the talent's schedules in the booking, saving you having to go through and set it for each one individually.

Package activity quick-search

Need to quickly check if a package has been sent to, or viewed by, a specific client? You can now quickly search for different terms in the package activity, and the list will be filtered by those terms:


Search by recent gallery uploads, and order files by latest uploaded

Often when casting for a brief, it's useful to see the latest media that has been uploaded to talent galleries. You can now easily search for talent who have had media uploaded since a specific date from the Talent Search page:


In addition to this, you can now list the files in a gallery by the order in which they were uploaded (with the most recent at the top). In the gallery menu, select List by Upload Date:


The files will now be reordered, and you can see the date they were uploaded by hovering over each file:


Note: You cannot drag/drop to rearrange the order while listing by upload date. To go back to the original sort order, just select List by Sort Order from the menu.

New talent responses for bookings

Now this has been a long-time coming!

We have completed revamped the response page talent use to accept or decline call times for bookings. They can now choose specifically which call times to accept or decline (previously it was accept/decline all), and add a message to the agent.


If the agent has talent response notifications enabled in their email preferences, they will receive an email with the details of which schedules have been accepted or declined, along with the message from the talent: