Syngency changelog
Syngency changelog

Booking Payments




Xero and QuickBooks users can now view and manage payments for each booking, after payments are made to talent in Xero and QuickBooks.

You'll notice a new Payments section appears after Expenses in the talent's tab in the booking, listing the payments made to them and any outstanding amount still due.


In the example above, a $4,800 payment leaves a zero-balance due, based on a gross rate of $6,000 less Agency Commission of $1,200.


If the December 16 payment is removed, the amount due will be $800:


So you'll easily be able to tell exactly what has been paid to the talent, and if there is any outstanding balance due.

Activity Badges




You'll now see new activity badges appearing at the top of your bookings, talent, and contact profiles, illustrating activities or statuses at-a-glance.







Task filters and multiple assignees




Your Tasks panel now features Type and Order By filters to quickly find the task you're looking for:


And you can now assign a task to multiple assignees:


Google Authenticator 2FA




We have replaced our previous Authy 2FA implementation with a Google Authenticator service, which is quickly becoming the 2FA standard.


Learn how to activate 2FA for your account.

New "Amount" inclusive mode




Syngency's inclusive mode was previously based on percentage only, which calculated like this:

Inclusive Rate = New Amount + Percentage


We have now released a new "Amount" inclusive mode, which calculates the inclusive rate by subtracting the percentage of the original rate from the rate:

Inclusive Rate = New Amount - ( New Amount / Percentage )


You can select which Inclusive Mode your agency uses from Settings > Accounts > Inclusive Fees:


Mass talent actions




It's now possible to mass-select and manage the divisions, groups, tags, and published status of multiple talent at once.

Hovering over a talent headshot will display a checkbox which can be clicked to select/deselect the talent, or use Select All/None from the Select menu in the top-right of the talent list.

Once you have selected talent, click the Select menu, and choose the action to be applied to all selected talent.


Clips – custom email templates




Custom email templates are now called Clips and can be inserted into messages when sending emails from Syngency.

Clips can contain rich text formatting and are great for quickly populating pre-written content in emails you regularly send from Syngency.

Just click the Clips button in the message editor:

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and select the clip you want to use:

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A real time-saver!

Learn how to create and manage your Clips.

Report improvements




We have released a number of improvements for Reports this month:


Additional date filters for revenue and MAC reports

These reports can now also be filtered by Talent Payment Date as well as Any Date within the date range selected.

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Talent-specific MAC reports

You can now view a MAC report for a specific talent only.

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Logo on PDF reports

If you have uploaded a logo from Settings > Details, it will now appear at the top of your PDF reports.

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Reimbursement summary for talent statement PDFs

The PDF version of talent statements now shows a summary of any expenses reimbursed from jobs during the selected date range, so the talent has a clear understanding of what is being reimbursed from specific jobs:

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Bookouts and Notes on Schedules calendar




Previously you could only manage bookouts and chart notes from a talent's chart.

We've now added these features to the main Schedules chart, so you can quickly manage agency-wide chart notes and bookouts for your talent – all from the one screen.

Clicking (or clicking and dragging for multiple days) on the chart will display a popup menu from which you can select the type of entry you would like to add.

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Clicking on a Bookout will open its details in a modal window, so you can edit it directly, without having to be redirected to the talent's profile.

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We hope this makes managing your chart even faster in Syngency.

Production Contacts




If you've assigned a contact in the Production tab of a booking, that contact now has their own Productions tab in their contact profile. You'll see a list of all the productions (bookings) they've been added to.

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