SEO fields for Division types

Division types now features two additional fields, SEO Title and SEO Description, which can be used to improve your website's SEO performance on division pages.

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These are available in Liquid templates as division.meta_title and division.meta_description, but also populate the Master template as meta_title and meta_description when on a division page.

New message template and payment links for invoice emails

The Email PDF modal in bookings has received a quick update, with a rich-text editor for the Message field, accompanied by a new Invoice Message template.

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Now the message included with your invoices and booking confirmations can now include any formatting you wish – even a payment link or button for your clients to make payment using a payment gateway of your choice.

The Invoice Message template is editable from Settings > Templates, with all of the same Liquid objects and parameters available to the Booking Invoice and Booking Confirmation templates.

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Send talent portal invites en masse

Previously talent portal accounts could only be activated one-by-one from talent profiles, but you can now activate talent portal accounts and send email invites en masse from Settings > Talent Portal.

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Much like the Send Email modal, account invites can be sent to individual talent, entire groups, divisions, or offices.

Any talent with existing active accounts will not be sent an additional invite, so you can send to divisions, groups, or offices as often as needed, without active talent receiving duplicate invites.

Talent availability search

A new Availability parameter has been added to the talent search options:

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This will return all talent who are available (no booking schedules or book outs) between two dates.

Charge amounts, and changes to inclusive fees

July brings some major changes under the hood, with several improvements to the ways Syngency handles charges (such as agency fees) and inclusive fees.

Charge Amounts

Most noticeable are the changes to the Fees window. We have simplified the layout, removing the often-confusing Full Amount Paid To Talent option.

This was typically used when a flat agency fee was being charged, rather than a percentage.

Replacing it is a dropdown next to the agency fee (or other booking fee) where you can select either a percentage (%) or fixed amount ($):

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You can also use fixed amounts for talent commissions:

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Inclusive Fees

Previously when you selected the Inclusive option for a fee, Syngency would adjust it to an amount which – when added to the amount of the charge percentage – would equal the original amount.

However, this functionality only supported the inclusion of one charge type (typically the Agency Fee), and in many cases, agencies require sales taxes and other charges to be included in the "inclusive" calculation.

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You can now set a charge type under Fees & Taxes to be Included in "Inclusive" fees. Your primary "agency fee" is included by default, but you can now set this option for any sales taxes or additional charges you wish, and they will be factored into the "inclusive" calculation for any bookings which use it.

Please contact the support team via Intercom if you have any questions on the above, or would like some assistance with your inclusive fee settings.

Faster deleting of selected gallery files

Selected gallery files are now deleted nearly instantly, as opposed to individually cycling through each file and deleting them one-by-one, which was a very slow process.

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Talent Portal – Casting Calls

Casting Calls are now available for the Talent Portal!

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Your talent can view all the upcoming casting calls sent to them, and respond to them just as they would from the email they receive:

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If you're not yet using Casting Calls or the Talent Portal, and would like to find out more about what they can offer your agency, contact the Syngency team today!

Duplicate casting calls

As you can with bookings, you can now quickly duplicate a casting call by clicking Duplicate Casting in the dropdown menu next to the Save button.

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This will open a modal dialog where you can enter a Description and Date for the new casting.

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The dates of any existing sessions will be adjusted relative to the Date you select.

For example, if you have two existing sessions on April 15 and 16, and select May 21 as the date for the new casting, the new sessions will be dated May 21 and 22.

Mother Agency Invoices report

A newly-added report you can find under the Agency section of Reports, is the new Mother Agency Invoices report.

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As with the Mother Agency Commissions report, this will provide either an overview of invoices for all agency contacts, or only for a specific contact.

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Talent Portal – Resume

Talent can now manage their resume from the Talent Portal.

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It offers them the same editing of their resume as you have in Syngency admin, with fields for Website URLs and Notes.

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The resume can be exported to PDF with a customizable template, and displayed on talent website profiles. Contact us today to find out how to get started with Resumes.