Stream release notes
Stream release notes

Customise reason for delivery status

Customise reason for delivery status

When a delivery is marked as delivered or part-delivered in the app, the driver has the option to provide reasons from a list, including ‘Posted through letterbox’ or ‘Left with neighbour’

For users that have access to the recent Settings function, you can now customise the list of reasons available to your drivers on the app.

Some existing options may not be relevant to all businesses. For example, when delivering pharmaceuticals, ‘Left with a neighbour’ is not suitable but you can now set your own reason options to make them relevant to your operation. Reasons notes will appear as Order events once used by the driver.

Learn more about customising the reason for a delivery status

Product maintenance updates

Product maintenance updates

This release sees a number of updates to Stream’s product maintenance functionality, including:

- Additional product classification icons

New icon options have been added for managing products, Product classification icons give you an easy visual of the classification of products on an order. You can now choose from 30 different icons.

- Hide for partners

The ‘Hide for partners’ checkbox enables you to decide whether or not partners are able to view and select this specific product. This may be useful in the case of services or add-ons that partners do not need to view.

- Scan not required

The ‘Scan not required’ checkbox enables you to make scanning not a mandatory requirement at the point of delivery. This again would be useful in the case of services (like fitting or set-up) that should be performed at delivery but do not require a barcode scan. It could also be useful for goods that don’t have a barcode attached at all.

- Product type

The ‘Product type’ dropdown allows you to associate different services with a specific product. This may be useful for adding safety tests like PAT or LOLER, or for adding a service or a quote to the product.

- Storage type

The ‘Storage type’ dropdown allows you to add storage specifications to specific products. This can be set up to require different signatures from different people based on the storage type selected. For example, controlled substances or temperature requirements may require a separate signature.

Learn more about the updates to product maintenance

Notes to drivers

Notes to drivers

Give access to attachments to the driver as images or pdf documents. Attachments can be linked to the order via the API and notes can be added to Order. In the driver app, any delivery with attached notes for the driver will display an icon, and the driver can download/view the note. This gives the driver visibility ahead of time if there is any specific instruction attached.

These notes could include instructions on how to find a specific building or gain entry to the delivery point.

Learn more about passing on notes or documents to the drivers app

Highlight related jobs

Highlight related jobs

Collections and deliveries that are associated with one another can be more easily viewed on the map within the Advanced Planning module.

Related jobs are defined in Order Details and could include:

  • A delivery associated with a specific collection
  • Multi-leg deliveries associated with a collection
  • Planners can easily view the related stops or jobs in the Advanced Planning map view.

This makes it easy to see where a vehicle is expected to be visiting on any particular run.

Just hover over any ‘collection’ pin (orange by default) in the Advanced Planning map and a pink line will appear, linking to any related ‘delivery’ pins, and vice versa.

Hovering over any pin in the Advanced Planning map will open a simple tooltip box where you can view more details about that job.

Information about related jobs is also available in Order Details.

Learn more about highlighting related jobs

Map-based progress monitor

Map-based progress monitor

As well as the progress monitor, you can now view the vehicles currently out for delivery/collection runs in a map view.

See all vehicles in a single map screen, with colour-coded pins, so you can tell at-a-glance the status of all runs. Vehicle pins indicate:

  • Green: that particular run is on-time
  • Amber: the run is slightly behind schedule
  • Red: the run is significantly behind schedule.

Colour-coding makes it easy to spot potential issues, and contact the driver and/or customer to quickly resolve them, or to proactively communicate when a delivery is likely to be behind schedule.

Hover over the vehicle pins to get more information on the status of the run. Learn more about the map-based progress monitor

Additional signature capture in the ePOD

Additional signature capture in the ePOD

It’s now possible to capture additional signatures for specific item types during the proof of delivery/collection process.

In addition to a location and time-stamped signature confirming the goods were delivered okay, some goods may require additional sign off confirmations.

Learn more about capturing additional signatures in the ePOD

Updates to trunking, barcode scanning, API, autofill, item consolidation & more

Updates to Stream Go: February 2021

The latest release of Stream Go has seen a number of updates and enhancements to the Stream software ecosystem.

Updates to trunking


Multi-trunking allows an order to be trunked between multiple depots or warehouses, as goods move through your network.

This change would allow, for example, goods starting in a warehouse in Bristol, then trunking to a central depot in Derby, before trunking to another warehouse in Glasgow.


Missed scans reporting

New information has been added to the Run Items report to help find items that failed to be scanned onto a vehicle. The additional information shown is:

  • Which depot is handling the run?
  • Which driver and vehicle are on the run?
  • Whether or not items were scanned on and off the run
  • The timestamps for items scanned on and off the run.

API enhancements

We’ve enhanced the API with some new endpoints and additions:

Import and deletion of planning data

New API endpoint

Order addition on fixed routes

When orders are created through the API, you can allocate them onto a suitable master run.

This works best with fixed routes and set postcodes.

Route number display

You can now import route and carrier information via the API, and view that information in Advanced planning

Add document links to driver notes

You can now make online documents accessible within Stream – both in Order Details and in the Drivers’ App.

This could include a set of assembly instructions, or a map/photos with directions to an awkward-to-reach site.

Autofill updates

Match on postcode

You now have the option to autofill runs with orders based on postcode only rather than more of the address information. Allowing easier matching of orders.

Nearby processing

Update to processing nearby orders, to enhance removal of master stops or removal of all planned stops

Stream Analytics

Analytics database enhancements

The Stream Analytics database has been enhanced with more content.

Item consolidation

Item consolidations went through a number of major updates in January’s release. That functionality is now being enhanced further.

Initial order details changes

A new Order details function has been released allowing you to view consolidated items sent in through the API. This function is scheduled to be enhanced further.

Depot scanning & Trunk Allocations

Enhancements have been made to Stream’s scanning functionality and trunks to handle consolidated items.

Master runs

To segregate Masters from standard runs, when selecting a Delivery Method in Order Details the Master runs appear at the bottom of the list and are highlighted with an ‘M‘.

Changes and fixes

There has also been a number of changes, fixes, and enhancements to functionality, including:

Depots can now be listed alphabetically in Advanced Planning You are now able to add more service levels through the Settings feature You can enter additional email addresses for a single delivery/collection location Improved error logging for driver data Better uploading for car transport and logistics orders Autoplan default dates update.

Please contact to learn more about any of these updates. Read about updates to trunking, barcode scanning, API, autofill, item consolidation & more.

Item Consolidation

Consolidate multiple items into a single box or pallet, and scan a single barcode to apply updates to all those items.

Using Item Consolidation, you can consolidate multiple items into a single box or pallet, and scan a single barcode to apply updates to all those items.

Any actions recorded in Stream (scanning a barcode or capturing proof of delivery for instance) ripple down to all items within that top-level.

Use Item Consolidation in your logistics operation to:

  • Make item scanning faster and more efficient
  • Build multiple orders onto a pallet
  • Make multi-item orders more user-friendly
  • Improve security

At present, Item Consolidation is only available through the public API.

Please contact to learn more about applying Item Consolidation in your operation.

Product Classification: Icons, Temperature & Storage Requirements

Assign icons & classifications to product types, so you can identify at-a-glance when a product is temperature-controlled, flammable, fragile, etc.

Transport planners can see at-a-glance if there’s any specific classification of products on an order and assign runs, vehicles and drivers accordingly.

Ensure goods are kept in the right state and that the right safety precautions are taken to avoid mistakes.

Add icons to identify:

Advanced route optimisation

With the latest release you can now search for runs, work with master runs, and see consolidated on-site times for a single address.

  • Changes to the naming of actions. Some action buttons in advanced route optimisation have been relabelled, to improve clarity and understanding.
  • Searching for runs. When searching for runs you can now filter by run status, allowing you to further narrow your search.
  • Searching for master runs. It’s now easier than ever to find – and work with – master runs (or milk runs). They are now labelled with a large ‘M’ and appear at the bottom of the delivery method drop down in Advanced Planning. This keeps them all in one place and easier to find.
  • Working with master runs. You can now easily identify which template a master run was created from. This means you have the option to create a fresh copy of the template when you clear them.
  • Consolidating on-site times. When making multiple deliveries to a single address, you may not need much longer time onsite than you might for a single delivery/collection to that address. With this release, you can now consolidate the onsite times for multiple orders delivered to the same location.

Contact for more information or how to use this new feature in greater detail.

Learn more about improvements to advanced route optimisation