Statusbrew Engage Inbox comes with inbuilt filters that help you quickly navigate between conversations & manage your social inbox without spending too much time.
With the addition of new Activity or date-based filters, you can now filter conversations based on their activity such as:
Created On - The time a conversation was first created in the Engage.
Last Replied At - The time a conversation was last replied by you or a team member in the Engage.
To help pinpoint your search, these filters come with Relative & Absolute options.
Relative - Filter conversations based on a time period. For instance, conversations "created more than" 2 days ago will show all the conversations that were created before the last 48 hours. Similarly, conversations "created less than" 2 days ago will show all the conversations created in the last 48 hours.
- more than
- less than
Each "day" in Statusbrew Engage Inbox represents a 24 hour period, beginning at the current moment. If a conversation was created between 24 & 48 hours ago, that's 1 day ago.
Absolute - Filter conversations based on timestamps. For instance, conversations "created before" 15th Sept 2020, conversations created on 12 Sept 2020, etc.
Learn more about sorting & filtering in Engage.