Given the variable nature of interacting with people on social, it's highly likely to come across messages in your inbox that can be puzzling or problematic, or you simply don't know the best answer for it.
If you find yourself stuck in such situations where expert advice is needed, Engage Consult will be a lifesaver for you.
With Engage Consult, you can now send Internal Notes & Comments (with replies) via emails to your Statusbrew team members, other people in your organization, your clients, or to simply anyone with an email address.
To send a message as an email, go to your inbox and find the message (comment) that requires consultation.
Click on the three-dot menu beside the action bar & click on Share via Email.
Learn more about Engage Consult.