Bringing Dark Theme To Statusbrew

We're bringing Dark theme to your Statusbrew app, and you can try it out right away.

If you spend a lot of time staring at your Statusbrew dashboard, a darker, higher-contrast color theme will make Statusbrew a lot easier on your eyes.

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To turn on the dark theme,

  • Navigate to account settings by hovering your mouse over your profile avatar at the bottom left corner of your screen
  • Now, under the account settings, select "Dark" and click on Save

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In the coming few weeks, we'll be updating different parts of the Statusbrew app in phases to support the dark theme.

Watch this space for more updates on the same.

Added Support For Date Selection In Engage

With the all-new Date Selection filter in Engage Inbox, sorting & managing your conversations is now easier than ever.

Using the new date selector, you can view conversations updated in a particular date range. This provides you with a glance at the total number of conversations opened/closed for all the Inboxes within the selected range.

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Learn more about inbox views in Engage.

Introducing Filter Grouping For A More Targeted Search

Digging deep to find those particular conversations is now a lot easier in the Engage inbox with all-new filter grouping options.

You can now combine multiple filters in Engage using 'and' / 'or' options.

Using "and" combination

Combining filters with "and" helps you further narrow down your inbox views. For instance, if you'd wish only to view Facebook Ad Comments received in Spanish with positive sentiment. You can create such a combination.

Type is Facebook Ad Comments "and" Language is Spanish "and" Sentiment is Positive.

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Using "or" combination

Combining filters with "or" will helps you group conversations from different dimensions such as networks, profiles, assigned to, etc. For instance, if you want to filter conversations assigned to two of your marketing team members. You can create such a combination.

Assigned to is Team Member 1 "or" Assigned to is Team Member 2

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"or" combination can help if you wish to take bulk actions such as closing multiple conversations.

Introducing All New Activity Filters In Engage

Statusbrew Engage Inbox comes with inbuilt filters that help you quickly navigate between conversations & manage your social inbox without spending too much time.

With the addition of new Activity or date-based filters, you can now filter conversations based on their activity such as:

Created On - The time a conversation was first created in the Engage.

Last Replied At - The time a conversation was last replied by you or a team member in the Engage.

Engage_inbox_filters.png

To help pinpoint your search, these filters come with Relative & Absolute options.

Relative - Filter conversations based on a time period. For instance, conversations "created more than" 2 days ago will show all the conversations that were created before the last 48 hours. Similarly, conversations "created less than" 2 days ago will show all the conversations created in the last 48 hours.

  1. more than
  2. exactly
  3. less than

Each "day" in Statusbrew Engage Inbox represents a 24 hour period, beginning at the current moment. If a conversation was created between 24 & 48 hours ago, that's 1 day ago.

Absolute - Filter conversations based on timestamps. For instance, conversations "created before" 15th Sept 2020, conversations created on 12 Sept 2020, etc.

  1. before
  2. on
  3. after

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Learn more about sorting & filtering in Engage.

Add Tags To Contacts In Facebook, Instagram Mentions & More

For better segmentation & management of people that interact with your brand on social, Statusbrew allows you to add Tags to inbound contacts.

Earlier, you could only do so in the case of comments, but now you'll be able to Add Tags to a lot more conversation types. You can easily filter contacts based on Tags in the Statusbrew CRM directory.

You can now add tags to contact in,

  • Facebook Recommendations
  • Facebook Visitor Post
  • Facebook Mentions
  • Instagram Mentions

To add a tag to a contact,

  • From your Statusbrew Home, go to Engage inbox
  • Navigate to one of the above mentioned conversation types (or Facebook, Instagram, comments, etc) using filters
  • Hover over the Contact name & click on the three dot menu besides it
  • Now click on Add Tag

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Learn more Tagging in Statusbrew.

Choose The LinkedIn Profile You Want To Reply Comments From

You can now reply to LinkedIn comments from any connected LinkedIn Profile or LinkedIn Company pages directly from Engage inbox.

Click on the dropdown arrow beside the profile avatar in the reply section and choose the profile you want to reply via from the available list.

  • Navigate to the LinkedIn comment you'd like to reply

  • Click on the dropdown next to your social profile avatar

    reply_to_linkedIn_comments_engage_Statusbrew.png

  • Now select the LinkedIn profile or page you'd like to reply from

    reply_to_linkedIn_comments_engage.png

Learn more about all the reply utilities in Engage Inbox.

Keep Up With Modifications To Social Profiles/Profile Groups

You can now choose to add users/user groups as subscribers for profile and profile groups in Statusbrew. Subscribers will be notified of all the changes in the subscribed profile/profile groups related to re-authentication or missing permission, etc.

To add a user/user groups as a subscriber,

  • From your Statusbrew Home, go to Settings
  • Now navigate to your desired profile/profile group
  • Under the "Subscribers" tab, search & add the users/user groups you wish to add

Screen Shot 2020-09-09 at 1.40.05 PM.png

Learn more about connecting & managing social profiles & profile groups in Statusbrew.

Introducing the Ability to Hide Tweet Replies in Engage

Encourage more healthy conversations & give your followers a safe space to interact with your brand by hiding spam, abusive, irrelevant, or false Tweets.

You can now hide Twitter @replies to your posts directly from your Engage Inbox.

To hide Twitter replies,

  • From your Engage inbox, navigate to your Twitter post replies
  • Click on the three dots icon beside the Twitter reply you'd like to hide
  • Select ‘Hide Reply’

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Added Support for Disabling LinkedIn Post Comments

To further make your messaging clear on LinkedIn, you can disable Post Comments right from Statusbrew.

Throughout the Statusbrew app, you'll now be able to disable comments for published LinkedIn posts.

From Planner,

  • Navigate to your desired LinkedIn Post (Use the filter Post Status is "Published" for quick navigation
  • Click on post and head to Conversation tab
  • Click on the three-dot menu beside the post & click on Disable Comments

Screen Shot 2020-09-02 at 1.28.52 PM.png

From Feeds,

  • From the side pane, navigate to your desired LinkedIn profile
  • Select Linkedin Posts from the dropdown
  • Now click on the three-dot menu beside the post & click on Disable Comments

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From Engage,

  • Using filters select your desired LinkedIn profile
  • Navigate to LinkedIn posts via the help of LinkedIn comments
  • Now click on the three-dot menu beside the post & click on Disable Comments

Introducing Twitter Pro Media Integration With Statusbrew

[日本語訳はページ下部にございます]

Statusbrew's integration with the Twitter Pro Media API gives you the functionality to use your enhanced media features directly in Statusbrew. 

Note: You can only upload videos up to 10 minutes if you've been whitelisted for enhanced media privileges by Twitter.

With Twitter Pro Media Integration in Statusbrew, you'll be able to: 

  • Customize video thumbnails
  • Add video title (70 characters)
  • Add video description (200 characters)
  • Add video meta (different call to action buttons)
  • Upload videos up to 1GB & 10 minutes long 

Learn how to publish a video using the Twitter Pro Media Integration in Statusbrew.

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[日本語版]

StatusbrewはTwitterのプロメディアAPIとインテグレートが完了し、Twitter Media Studioが提供する便利な機能をStatusbrewプラットフォームでもご利用いただけるようになりました。

ご注意:動画の長さは通常2分20秒(140秒)に制限されますが、Twitter許可リストに追加された一部のパートナーは最長10分間の動画を配信できます。 2分20秒以上(最長10分)の動画がアップロードできる許可リストへの追加を希望される場合は、Twitterのアカウント管理者までお客様自身で連絡する必要がございます。

Twitterのプロメディアインテグレーションによりできるようになったこと:

・動画のサムネイルのカスタマイズ

・動画のタイトルの入力(70文字以内)

・動画の概要の入力(200文字以内)

・メタデータの設定(CTAの選択)

・最大ファイルサイズ: 1 GBまで / 10分までの動画のアップロード可能

詳しくはこちらのヘルプセンターの記事をご参照ください。(日本語対応)