Squadcast updates
Squadcast updates
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Improvement: Escalation Policies

 

Improvement

 

 

Screenshot 2020-04-07 at 6.16.45 PM.png

With the new Escalation Policy improvement, you can override a user's personal notification rules by turning off the Personal Notification Rules toggle and adding in the notification modes of your choice.

To know more about how to do this, check out the support documentation below:

https://support.squadcast.com/docs/escalation-policies