New
We've introduced an advance setting within the Escalation policy that can help you re-trigger an incident if it has not been resolved for a certain period of time.
To know how to configure this, check out our Escalation Policy Documentation.
Set-up time based re-triggers for unresolved incidents
New Optional Fields in Create Service API
Improvement
We introduced two new optional fields: tags and maintainer.
You can use them in the following ways:
tags: Add more context to your services using tags likeType,Impact,Environment.maintainer: Add a Service Owner to drive the concept of ownership across your organization.
To know more, check out our Create Service API Documentation.
Improved Service Catalog
Improvement
Thanks to your incredible user feedback, we’ve revamped our Service Catalog! The redesign provides a consolidated summary of all active services in a single dashboard.
The new Service Catalog includes the ability to:
- View your service health based on open incidents
- Assign owners to a service to drive the concept of better ownership
- Classify services based on Tags to improve context
- Service specific health metrics such as open incidents, MTTA, MTTR, Alert Noise reduction and more
To know more about how to use this, check out our Services Documentation.
Alert Source Integration: Zabbix 6.2
New
We just released an alert source integration with Zabbix 6.2. You can now bring in alerts from Zabbix 6.2 into Squadcast.
To know more about how to configure it, check out our Zabbix 6.2 Documentation.
Alert Source Integration: Uptime
New
We just released an alert source integration with Uptime. You can now bring in alerts from Uptime into Squadcast.
To know more about how to configure it, check out our Uptime Documentation.
HashiCorp Terraform Provider
Improvement
Thanks to the incredible user feedback, we’ve updated our HashiCorp Terraform provider! You can now configure Squadcast using Terraform for everything from adding users to creating escalation policies.
To know more, check out our Terraform Documentation.
Incident Details Page: Improvements to Responsiveness Section
Improvement
You can now view improved metrics indicating the responsiveness of all the collaborators for an incident, as part of the Incident Details page.
To know more about this, check out our Incident Details Documentation.
Re-Notify Acknowledged Incidents
Improvement
We made some improvements to our Escalation Policy feature. You can now set up re-notifications for your acknowledged incidents. Once a user acknowledges an incident, they will start receiving periodic reminders, for a maximum of 48 hours since the time of acknowledgement.
To know more about how to use this, check out our Escalation Policy Documentation.
New Export Async API
New
We just released an Incident Exports Async API. With this, there is no limit on the number of incidents you can export. You will receive an email once the download is complete.
To know more, check out our Incident Exports Async API Documentation.
Alert Source Integration: Healthchecks
New
We just released an alert source integration with Healthchecks. You can now bring in alerts from Healthchecks into Squadcast.
To know more about how to configure it, check out our Healthchecks Documentation.