You know that incident that always keep repeating itself?? This is the one you perhaps hate the most.
In the past, we have had our own incidents that's been bugging us and we remembered them either via their Incident ID such as
INC-124 or by the incident title.
To make it easier to access those annoying incidents, we have introduced Favorites. You can hit that ⭐️ star icon on any incident and access it easily from the sidebar. How cool is that?!!
Not just incidents, Favorites are also supported for every integration, service, escalation, alert rules, title remappers, and even outbound webhook for easy access.