REX Reservations changelog
REX Reservations changelog

April 30, 2022




Excited to announce our integration with Steltronic. While still in beta, he Steltronic integration will push new reservations directly into the Steltronic lane manager. We're excited to be able to service Steltronic's global client base. We're currently testing this integration with a few clients and will announce when it is available for everyone.

March 22, 2022




As we head into our last week of Q1 there are many updates we want to share. We've made some new integrations, updated existing ones and improved payments security. Let's jump in.

Preset Packages & Multi Activity

  • We've added support for multiple activities through packages
  • Packages can share inventory with the main activity
  • Packages can share inventory with each other. You can set one package to be the 'master' and other packages will look to it for availability
  • We added custom checkout fields to packages. You can now collect the "Guest of Honor Name" and "Birth Date"

Updates to Tripleseat Integration

  • Packages can now be configured to specific rooms inside Tripleseat. Each package can occupy a a different room or different packages can occupy the same room.
  • Reservation details can now be mapped to existing and custom fields. You can pass the new fields like "Birth Date" directly into Tripleseat
  • You can customize the Event Name in Tripleseat using reservation details from the REX dashboard.

Steltronic Integration

  • We've completed an integration with Steltronic scoring system
  • Steltronic is a scoring and lane management system for thousands of bowling centers
  • Our integration pushes reservations real time into the Steltronic lane manager
  • This will save time for venue operators and their staff while improving their guest experience

Coming Up

  • In Q2 we will be updating the reporting dashboard and adding many more metrics. The goal is to provide useful and actionable insights. Admins will be able to see which time slots have gaps and be able to create specials or update pricing to fill them
  • We will introduce am "Occupancy Score" which will give venues a score based on how close they are to being at capacity
  • We will roll out our partnership with SpotOn to support more restaurants who wish to offer experiences

January 21, 2022




We've had a productive start to the year and picked up right where we left off. Here is what we added this week. In the coming weeks we're going to be making improvements to the package.

  • Added balance due to the report exports for walk in payments
  • Added titles for the various party packages on the reservation detail page and checkout flow
  • Created a new "Managers Export" report directly from the reservations page
  • Fixed a bug on cut off time that allows for cut off time to work across multiple days
  • Added a % refund shortcut on the refund pop up

December 14, 2021




This is our final update of the year and it's a big one! 2021 was a huge year for us and we are very happy with where we are ending the year. We've spoken with a lot of clients and make many impactful additions to REX. The good news is we expect 2022 to be even bigger. In our latest update, we launched party packages, walk-in reservations, made UI updates, and added a buffer time option.

Party Packages

  • Venues can now list and sell preset party packages side by side of reservations

  • A package can tie in to your existing inventory. For example if you sell bowling lanes, you can create party packages that are available based on your lane availability

  • A package can be fixed price or it can be priced per guest

  • A package can have a minimum or maximum number of guests that can book it

  • A package can have its own schedule separate from the reservations schedule

More updates

  • You can now add a buffer time at the end of reservations to account for clean up or change time

  • Updated the calendar icons on mobile to be larger and improves responsiveness

  • Added custom language for events and packages

  • Fixed an issue with Stripe payments where guests were getting charged if their reservation booing failed -Admins can now book reservations from the dashboard and skip payment. This is useful for walk-in reservations

  • Updated the visual calendar to include package reservations and walk-ins

That's all for now, see you in 2022!

November 19, 2021




We're excited to announce the launch of our new admin dashboard. Admin 2.0 has been fully redesigned to make managing your venue easier and completely mobile. Venue managers - you can now control every element of your business from pricing & schedule to refunds and integrations all from your phone anywhere and anytime.

Fixes & Improvements

  • Released Admin 2.0 updated admin dashboard
  • Changed time format to 12hr from 24h
  • Fixed an issue with sezzle payments integration
  • Added Venue open/close status in venue list
  • Separated venue settings into relevant tabs to make navigation easier
  • Optimized design for mobile

What's Next?

We're planning on rolling out the ability to create preset party packages that include a reservation plus food and beverage. We're expecting this to be ready before the end of the year.

October 25, 2021




Happy Monday, more updates coming your way today! We just pushed our first round of updates to the admin dashboard along with a few other fixes.

Fixes & Improvements

  • Fixed an issue with the visual calendar where events were overlapping
  • Updated the payment identifier in Stripe to display the Guest Name and Reservation Date
  • Implemented new design for admin dashboard header and side navigation panel
  • Added a link to this changelog in the header navigation menu
  • Redesigned the reservation detail view to improve readability
  • Redesigned Action buttons and corresponding modals
  • Fixed an issue with SFTP report uploads

October 19, 2021




We didn't push any updates last week but we've been working on redesigning the admin dashboard and making it mobile responsive. When these updates are done, venue managers will be able to control every setting from their phones. The team is expecting to push the first updates by the end of this week. So far here is what's been updated.

Design Updates

  • Reporting page to be mobile responsive. Cleaned up the design.
  • Reservations table has been minimized to show the most important information. More date filters have been added.
  • Reservation detail view has been reorganized so it's easier to find relevant info. Actions like refunds and cancels have been combined into a single "Action" button.
  • Nav bar color is now dark to support white version logos which are common for reservation pages. The nav bar for the admin dashboard will no longer pull the same color from the guest facing portal.

October 12, 2021

Big news today, we're starting a public changelog so you're always up to date with all the updates, improvements and fixes that are made on REX Reservations.

Even though we work on REX all the time, sometimes it may seem that not much is happening. This changelog is here to improve that very important part of the communication between you and us.

So without further ado, here are the most recent updates.

Fixes & Improvements

  • Venues can now add a custom service charge to reservations
  • Managers can create reservations from the admin dashboard
  • Moved payment settings under Venue Settings so that one venue can be live while another is in sandbox or test mode
  • Added a warning banner for venues in sandbox payments mode
  • Updated Tripleseat integration to sync Event Inquiries to Leads
  • Fixed an issue with the Triplseat integration when guests made a second reservation the sync failed. We now store the guest's Tripleseat ID and query it each time a reservation is made
  • Ability to drop daily reports via SFTP
  • Sezzle integration: Venues can offer 'Buy now, pay later' to guests
  • Added local and UTC timestamp to reservation detail view

Next Up

We are focused on two key updates in Q4. We are planning to update the admin dashboard interface and add private party packages. Stay tuned for updates.