Reward Flight Finder stopped working with Virgin Atlantic at the end of August due to some changes on Virgin's side. (Our link with British Airways has continued to work as normal.)
Since then, we've been working with the team at Virgin Atlantic to restore this functionality.
Unfortunately, we haven't been able to find a solution with them, so we will not be able to bring Virgin back to the site in the near future.
Apologies for the disappointment, and thank you so much for using Reward Flight Finder.