Reviewshake changelog
Reviewshake changelog
reviewshake.com

Export agency and customer data

You are now able to export key information about your agency clients, and your customer data directly in your dashboard. This data includes:

Agency data

  • review_count - how many reviews do they have?
  • average_rating - what is their average rating?
  • new_reviews_ytd - how many reviews were created year to date?
  • average_rating_ytd - what is their average rating year to date?
  • last_review_date - what date did they get their latest review?
  • reviews_since_joining - how many reviews have they gotten since joining RS?
  • percentage_change_review_count_since_joining - what is the percentage change in their review count since joining (compared to the previous period)?
  • average_rating_change_since_joining - what is their average rating since joining RS?
  • percentage_change_average_rating_since_joining - what is the percentage change in their average rating since joining (compared to the previous period)?
  • customers_added_ytd - how many customers have they added to the system year to date?
  • last_customer_added - when did they add their last customer?

Customer data

  • first_name
  • last_name
  • email_address
  • phone_number
  • added_at - when was this customer added to our system?
  • sent_count - how many invitations have we sent this customer?
  • lastsentat - when was our last invitation sent to this customer?
  • is_active - do they currently have invitations scheduled?
  • bounced - TRUE/FALSE
  • delivered - TRUE/FALSE
  • opened - TRUE/FALSE
  • clicked - TRUE/FALSE
  • spam - TRUE/FALSE
  • dropped - TRUE/FALSE
  • unsubscribed - TRUE/FALSE