This week, we have released one of our most important feature so far: the Inbox. It lets you engage in 2-way SMS conversations with your customers, helping you catch any issues as early as possible to boost your reputation and retention.
In addition to this, you will see all the customer communications in a single place: review invites, SMS and private feedback.
The feature can be enabled for any SMB account as well as for any individual client if you are on the agency plan.
Find out more about how it works and pricing in our blog post: blog.reviewshake.com/reviewshake-inbox-is-live/
We are looking forward for your feedback! The Reviewshake team