Reviewshake changelog
Reviewshake changelog
reviewshake.com

Reports Show Stats From a Longer Timeframe by Default

We have changed the date range displayed by default in the My Reports section (which is found under Reports -> My Reports).

Previously, the default range was limited to the most recent ~3 years, but we now show the entire period from the date of the first available review until the present time. This means that users will see stats for our entire dataset from the first click.

Of course, our date filtering options are still available, so it is easy to choose any particular time interval for which you wish to see the available stats.

Improved Onboarding Flow for New Users

We have released a new onboarding flow for recently-registered users. This will allow them to set up their account in four simple steps:

Step 1: Add your Review Sources: here you can add as many review sources as you would like.

Step 2: Share Your Landing Page: here you can edit your landing page for generating reviews and share it with others.

Step 3: Send Review Invitations: here you can send your first review invitation.

Step 4: Show off your Reviews: customize your reviews widget, which can be embedded on any website.

New_Onboarding.png

The new onboarding will enable new customers to get started with Reviewshake much faster than before.

Revamped Review Sources

The Review Sources page has a new look, as well as a few other changes under the hood.

On the frontend side, the sources list has an improved aspect, which makes it easier to locate your favorite source. Also, the source setup now opens in a modal, rather than a new window. If you need the source ID (which was previously in the URL), don't worry: you will find it in the modal for adding/editing a source.

Review_Sources.png

Edit_Review_Source.png

In the backend, we have changed the way the authentication for Facebook and Google works. There shouldn't be any visible difference from how it worked before, but the new implementation should be more robust and future-proof.

Export agency and customer data

You are now able to export key information about your agency clients, and your customer data directly in your dashboard. This data includes:

Agency data

  • review_count - how many reviews do they have?
  • average_rating - what is their average rating?
  • new_reviews_ytd - how many reviews were created year to date?
  • average_rating_ytd - what is their average rating year to date?
  • last_review_date - what date did they get their latest review?
  • reviews_since_joining - how many reviews have they gotten since joining RS?
  • percentage_change_review_count_since_joining - what is the percentage change in their review count since joining (compared to the previous period)?
  • average_rating_change_since_joining - what is their average rating since joining RS?
  • percentage_change_average_rating_since_joining - what is the percentage change in their average rating since joining (compared to the previous period)?
  • customers_added_ytd - how many customers have they added to the system year to date?
  • last_customer_added - when did they add their last customer?

Customer data

  • first_name
  • last_name
  • email_address
  • phone_number
  • added_at - when was this customer added to our system?
  • sent_count - how many invitations have we sent this customer?
  • lastsentat - when was our last invitation sent to this customer?
  • is_active - do they currently have invitations scheduled?
  • bounced - TRUE/FALSE
  • delivered - TRUE/FALSE
  • opened - TRUE/FALSE
  • clicked - TRUE/FALSE
  • spam - TRUE/FALSE
  • dropped - TRUE/FALSE
  • unsubscribed - TRUE/FALSE

Updated sign up and login pages

We've updated our own Reviewshake signup and login pages in our push to modernize our entire app. As part of this, we've also updated your white label login pages which now show your agency logo:

Screenshot 2020-09-24 at 11.06.25.png

Updated navigation and menu items

We have completely revamped our dashboard to feature a new navigation, sidebar menu as well as an organization picker in the far left! Screenshot 2020-09-22 at 14.37.39.png

Setting favicon for clients

Agencies now have the option to set a favicon for each individual client, which is used for their review and opt-in landing pages.

Screenshot 2020-07-29 11.11.34.png

Realself review site

We are happy to announce that we now support reviews from Realself.com.

Create users via API

Automate your entire client setup flow by creating users programatically via our API.

Client logos

You can now set a logo when creating or updating a client - this logo will be used on both the review and opt-in landing pages, and be used as the social sharing image.