Intent list

We have fix the intent list view: We were expecting performance issue for big bots (with lot of intents) when trying to load all entities of each intent. We have refactor this specific request and now ✨ it's blazing fast✨.

So the view is now as you expected before, you can see your intents and all entities used in each of them.

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Bot Builder GO-TO action

Add a link on the skill name to navigate more easily to it in each GO-TO action.


Tokenizer Pos Tagger

We have improved inference time and quality of preprocessing steps of our NLP engine. This leads to minor improvements on downstream tasks (such as entity detection and intent classification) across all languages.

FB Messenger Integration

We have updated our FB Messenger Integration in Bot Connectr to support the new API version Messenger Platform 2.4:

The main fix is the implementation of the messaging_type property send for each message, as it's mentionned in the new FB Messenger changelog:

Send API will automatically append default values for message sends that do not include the messaging_type property. Developers should continue to implement messaging_type as soon as possible.

Community support

We are updating our community support, now you will see a Slack Bubble in the documentation pages.

If you don't have joined it yet, you can get an access here:

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Help center

We have added a new section in the header to help you find all the answers and the ressources you need to build a bot.

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And also a link to this public changelog when you click on the Recent Updates menu.

Skills group

You can create group of skills in the Bot Builder interface. This will help you to manage big bots with complex flow that requires more than one skill:

1) click on the menu at the left and create a new group

2) Select the skills you want to add in this group

3) manage your group: Activate / Deactivate or delete the group (and all the skills inside)

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4) In the graphical view, jump to the group you want by searching for the group name:

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5) and stay focus only on this group:

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Password Policies

New Sign up form which forces you to put a stronger password, to secure the access to your account! Screen Shot 2018-04-30 at 10.18.02.png

SAP Customer Engagement Center Integration

SAP CEC has now joined fallback channels in Bot Connector, as our first SAP release integration! Hybris is a collection of cloud apps that provide tools for CRM, marketing, sales and customer support. You can now easily setup your chatbot fallbacks through Hybris!

To activate this channel, you will need to contact your SAP account manager in order to have access to your CEC tenant and get all the informations you need to enable the Recast.AI / CEC integration.


Context Management

If you’ve been building bots since early 2016, you know that situational awareness is something they do not yet master. But it is our mission at Recast.AI to push the boundaries of what has been done to provide the best bot building experience. Today, we’re proud to present our newest innovation: context management applied to bot building.

Context management helps you create human-like conversations by reducing the chances of misdetected entities.

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Without context management, names can be misdetected or even undetected when not used in the middle of a sentence.

With context management, your name is never mistaken for a city, your brand for a location, or your age for a temperature!

How does it work?

This release drastically improves the performance of entity detection. Your bot is always learning as much as possible from the ongoing conversation, and is capable of predicting the answers, therefore detecting them much better. Like humans!

This release isn’t a new tool on the platform: it is integrated in all bots using Bot Builder with Skills. To understand context management in depth, you can read our blog post.

No published changelogs yet.

Surely RecastAI will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree