ProsperStack changelog
ProsperStack changelog
prosperstack.com

Segment integration

 

New

 

 

Our integration with Segment is now live!

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If you store customer data in other platforms that you want to use in ProsperStack, you can use the Segment integration to keep your customer data in sync with ProsperStack.

Add the ProsperStack Destination to route data from your Segment sources and use your existing data to build segments for offer targeting, conditional flow steps, segmented reporting and more.

Check out our Segment integration documentation for instructions on connecting and using the ProsperStack Destination.

Recurly integration

 

New

 

 

Recurly joins Stripe, Chargebee and Chargify in our growing list of supported payment providers!

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Connect Recurly to power your retention efforts with automated offers (coupons, plan changes, trial extensions and subscription pauses) and enhanced recovered revenue reporting.

Read more about connecting Recurly in our payment provider documentation.

Apply coupon offers to customers (Stripe)

 

Improvement

 

 

We've added an option for the Stripe integration to apply coupon offers to the customer instead of the subscription. This allows you to affect all of a customer's subscriptions with a single coupon offer.

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The new option is available when creating or editing offers. For more details, check out the documentation on creating a coupon offer at: https://prosperstack.com/docs/creating-an-offer/#coupon.

Salesforce integration

 

New

 

 

Our new Salesforce integration is now available!

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If you store customer data in Salesforce, the Salesforce integration can automatically link data from contacts in your Salesforce account to subscriber custom properties in ProsperStack for more powerful segmenting and customer targeting.

Check out the Salesforce integration documentation for more details.

Offer override rules and new segment properties

 

Improvement

 

 

We've added some new options that allow you to override the default rules that prevent offers from being presented to subscribers that have accepted an offer in the past.

We've also added some new segment properties that when combined with the new offer options can create some extremely flexible targeting scenarios for your cancellation flow. Here are a couple of examples of things that are now possible:

  • Present a new offer to subscribers that accepted an offer more than <number of days> ago
  • Offer a deeper discount to subscribers that already have an active coupon applied to their subscription

The new segment properties are:

Subscription

  • Active coupon ID — The billing platform ID of the coupon applied to the subscription

Subscriber

  • Active offer ID — The ID of the offer last accepted by the subscriber
  • Active coupon ID — The billing platform ID of the coupon applied to the subscriber (Stripe only)
  • Days since saved — The number of days since the subscriber was saved

Product

  • Name — The name of the subscription's product (Stripe and Chargify only)

Check out the documentation for creating at segment at https://prosperstack.com/docs/creating-a-segment/ and learn more about offer override rules and advanced targeting scenarios at https://prosperstack.com/docs/advanced-scenarios/.

Embed videos in deflection cards

 

New

 

 

You can now embed videos in deflection cards! Present custom video messages to reinforce value and deflect cancellations. You can embed videos from Vimeo, Wistia, Loom and YouTube.

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Check out the documentation for creating deflection cards at https://prosperstack.com/docs/creating-a-deflection/.

New subscription past due segment property

 

Improvement

 

 

We've added a new property available for segments: Subscription — Is past due. You can use this segment to target subscribers that are past due on their subscription payment.

Check out the documentation for creating segments and segment properties at https://prosperstack.com/docs/creating-a-segment/.

API v1 is live

 

New

 

 

Our new API is now live! The API provides programmatic access to flow sessions, subscribers, subscriptions, properties, offers, webhooks and events to enable you to build custom integrations. This is the first revision of v1 of our API, so we'll be adding plenty more functionality in the future.

You can create API keys for access by clicking Manage API keys in the Settings page.

Check out the reference documentation at https://developers.prosperstack.com for a detailed guide on using the API.

Intercom integration

 

New

 

 

We've released our Intercom integration!

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The integration links Intercom contact data attributes with subscriber custom properties in ProsperStack for more powerful segmenting and customer targeting.

Check out the Intercom integration documentation for more information.

Receive completed flow session data via webhooks

 

New

 

 

We've added support for configuring webhooks in ProsperStack! Navigate to Integrations page under Settings and click Configure in the Webhooks section to add webhook endpoints. Configured endpoints will receive a notification when a flow session is completed.

Check out the webhook documentation to learn more.