Operational and Catalogue
Before anything, we sincerely hope you and your loved ones are safe and healthy.
We just wanted to share a quick update today.
As you know, the second wave of coronavirus pandemic is continuing to impact everyone and our thoughts are with those affected by the virus, particularly those who are sick. We wish them a speedy recovery, and we remain truly inspired by our healthcare workers and others who are caring for people around the world.
Due to the rising cases in Tamil Nadu, the state government has announced a total lockdown from May 10 to May 24 to control the spread of Covid-19. Owing to this, we would not be operating during the above-mentioned period and therefore, we would not be able to print and ship any of your orders.
At the same time, we know that you, our beloved partners, rely on Printrove’s products and services, and so we would like to assure you that all your orders that have been taken up for processing already would be shipped by EOD tomorrow (Sunday, 9th May 2021).
In any case, we’ll try our best to dispatch as many orders as we can in the limited timeframe we have. Yet, if any of your orders are not shipped by EOD tomorrow, you can cancel the orders that are in the ‘Received’ stage and if it has already entered ‘Processing’, we would add the same to your 'Returns' so you can reship it to any other customer when things get normal.
Moving forward, you would still be able to place orders on Printrove but they shall be printed and dispatched only after we open up our facilities when the lockdown is lifted. So it is best to keep your customers informed about the same.
Finally, we like to think of this time as a reminder about how we all need to band together to overcome challenges and complexities. Our team is here for you, and we shall continue to keep you updated and informed. You can also check any live updates here.
If you have any other concerns, you may reach out to us at our support helpline number, 844 844 4794, or drop in an email to email@example.com. Printrove’s support team shall be actively responding to all your queries and concerns during this period.
We are committed to working with you and enabling your success.
The Printrove Team