New
In order to provide extra privacy, shops now have the option to toggle on a "Private Email Link" that makes Invoices & Customer Profiles accessible to specified recipients only.
This feature can be toggled on by heading to My Account > Invoice Information > Invoice & Customer Privacy.
When enabled, a customer/recipient will have 3 days to open the emailed/texted Profile or Invoice link via Printavo to automatically be taken to view their profile or quote/invoice. There is no change to the customer experience if they open their link within 3 days.
Without access to this unique emailed link or after the 3 day link expiration the viewer will be required to enter their email address associated with the order.
What is considered an authorized email for a quote/invoice?
- Customer's Email
- Invoice Owner's Email
- Any email sent a message
- Any email sent an automation
- Any email sent a payment request
What is considered an authorized email on a customer profile?
- The main Customer's email can view their own as well as any Contact's public profile
- A Contact's email can only be used to view their own public profile
Any logged in user to Printavo will also be automatically redirected to view the profile/quote/invoice.