PriceWell changelog
PriceWell changelog
pricewell.io

Collect Cancellation Reason in Stripe Portal 💭

 

New

  

Prevent churn by finding out why your customers are cancelling. It's now possible to collect a cancellation reason directly from the Stripe Customer Portal.

Simply enable "Collect cancellation reason" in PriceWell and select which possible reasons your customers can choose.

Screenshot 2022-03-21 at 15.11.58.png

The full flow from the Customer Portal looks like this:

stripe-cancellation-reason.gif