If you want to collect subscription payments on the first of the month we offer the option to prorate the remaining amount for the current month.
Example:
This feature can be enabled under
Advanced Settings -> Take payment on the 1st of every month?
If you are using subscription mode but ALSO have one-off products. You can now disable the "Pay" button for your one-off products if the customer is subscribed to a plan.
This is useful if you have a product like a job board that allows unlimited job posts with a subscription but also allows customers to purchase single job posts.
Collect cancellation reasons for 100% of churning customers. This is now possible through the Customer Portal. Previously collection of cancel reasons only happened after a customer had cancelled their subscription, making it harder to determine why customers are cancelling.
When enabled, the new "Cancel Subscription" button will ask your customers a chance to tell you why they want to cancel before they end their subscription. The options are configurable.
The new churn dashboard shows you month by month, why customers are cancelling. Giving you the chance to put it right.
We've got plenty more churn prevention features up our sleeves. Including
Let us know what else you would like to see through our support channel.
Don't want to require credit cards for your free plan? The Stripe Checkout limitations are annoying so we've got you covered.
Under Payment Flow -> Advanced Settings you can enable the feature "Create a Customer in Stripe without payment"
This works with both the "pay now" and "pay later" checkout options.
Now your Free plan will create a customer directly in Stripe.
Highlighting a plan gives potential customers a psychological anchor and can lead to higher spending and conversion rates. You can now highlight a plan by adding a border and wording such as "Popular".
Simply go to the page design settings and enable "Show border"
Note: You must have "Promoted Plan" enabled in the overall page settings (under the cog icon)
Are you launching a lifetime deal or something that requires hundreds or thousands of discount codes? Now you can generate them directly in PriceWell with our handy tool.
Simply, go to "Coupons" in the side-bar and fill out the form with how many coupons and what discount percentage you required. PriceWell will do all the work for you and give download link once the coupons are ready.
Want to disable the downgrading of plans for your customers? You can now choose which of your plans a customer can switch to. This can be used to disable switching to free plans once a customer is paying or simply disabling downgrading.
Simply toggle the plans in the Customer Portal configuration in PriceWell.
You can still update your pricing at any time
Here's what the flow looks like for a customer.
Prevent churn by finding out why your customers are cancelling. It's now possible to collect a cancellation reason directly from the Stripe Customer Portal.
Simply enable "Collect cancellation reason" in PriceWell and select which possible reasons your customers can choose.
The full flow from the Customer Portal looks like this:
You can now use Payment Intents to store a customer's card details for later use. Is this what you are looking for? All you have to do is add data-charge-later="true" to your Pricing Page snippet.
It should look something like this:
<div id="pricewell-a506c336-a866-430b-99b3-347fba5b78f4" data-charge-later="true"></div><script src="https://snippet.pricewell.io/a506c336-a866-430b-99b3-347fba5b78f4/pricewell.js" async=""></script>
In Stripe, you can create a new "payment" from the Customer screen by going to Create -> Payment. You should see a dropdown containing the stored card details.
It's now possible to apply a Stripe promotion/discount code at checkout with both the embedded Pricing Page and the web link.
Web Link
Simply add a parameter coupon=COUPON_ID to the end of the web link and the coupon (if valid) will be applied at checkout.
Snippet
The snippet contains a div tag that looks like this
<div id="pricewell-a506c336-a866-430b-99b3-347fba5b78f4"></div>
Add an attribute data-coupon to this div to apply that coupon at checkout
<div data-coupon="COUPON_ID" id="pricewell-a506c336-a866-430b-99b3-347fba5b78f4"></div>
Coupon Ids come from Stripe
You will need to find your coupon id (App Id) from the Stripe dashboard. Note, this is not the same as a customer-facing coupon code.
