Marker.io updates
Marker.io updates
marker.io

[Teamwork.com] Custom fields support

 

Improvement

 

 

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If you're a Teamwork.com user, you're going to love this update! You can now create custom fields in Teamwork.com and have them pop up in Marker.io.

To enable this feature, go to one of your Teamwork.com destination > widget > fields > customize.

Status sync & auto-update πŸ”„

 

New

 

 

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Mark issues as "Resolved" in Marker.io, without leaving your favorite project management tool

This update works with:

  • Trello
  • Jira
  • Asana
  • Teamwork
  • Wrike
  • ClickUp
  • GitHub
  • Gitlab
  • Clubhouse
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With this new feature, you can update Marker.io statuses and notify Guests as soon as you close an issue in your favorite issue tracker.

Full blog post πŸ‘‰ https://marker.io/blog/status-updates-sync/

✨ Javascript Renderer v2

 

Improvement

 

 

We drastically improved Marker.io JavaScript Renderer!

You don't want to ask your guests to install an extension to capture a screenshot. It's cumbersome and most of your guests don't even know what a browser extension is.

By default, when you install your Destination widget via JavaScript snippet on your website, Marker.io uses the renderer to capture screenshots. This way guests and members don't have to install the extension.

The extension used to be faster and more accurate until today. Now it's just faster.

Olivier made so many improvements to the renderer that it's hard to notice what's the difference with a reporter using the extension.

To install it, go to your Destination > Widget > Installation.

Here are some before and after!

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πŸ’¬ Don't hesitate to reach out if you have weird behaviors on your website, we'll fix them one by one!

πŸ”Œ New integration: Wrike

 

New

 

 

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Report visual bug reports into Wrike

New bug reports created using Marker.io are automatically created as new tasks inside your chosen project or folder in Wrike. Marker.io records technical data like console logs, page URL and browser version and attaches it to your tasks.

To get started, add a new destination inside your account and select the Wrike integration.

Guest Commenting: Close the feedback loop

 

New

 

 

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The new Guest commenting feature allows your team members to use Marker.io as a communication channel with your guests, replacing old workflows like sending follow up emails.

How it works

When a Guest reporter submits an issue via Marker.io, your team will see a new link appear to contact your Guest via Marker.io.

(This is an example issue created as a Trello card, but this link will show with all tools supported by Marker.io like Jira, Asana, Github and more)

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Your team members will then be able to reach out using Marker.io.

It's as simple as sending a Whatsapp message!

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We will then notify your Guests via email that they have a new comment.

We'll invite them to jump into Marker.io and and reply from there, even if they don't have a Marker.io account.

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Finally, all comments added in Marker.io will be posted back to your favorite issue tracker.

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πŸ”’πŸ‘€Internal discussions protection: Any comments posted inside your issue tracker will not be pushed to Marker.io to keep your internal conversations private. Guests will never see those.

Learn more about how the Guest commenting feature works ->

ClickUp integration πŸ”Œ

 

New

 

 

monday-logo-white.png Report visual bug reports into ClickUp

New bug reports created using Marker.io are automatically created as new tasks inside your chosen folder and list in ClickUp. Marker.io records technical data like console logs, page URL and browser version and attaches it to your tasks.

To get started, add a new destination inside your account and select the ClickUp integration.

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Console log recording 🐞πŸŽ₯

 

New

 

 

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Reproduce bugs faster with our new Console log recorder!

Enable the console log recorder inside your widget settings and each time someone reports a bug, Marker.io will automatically record Client-side JavaScript errors and logs and attach them to new issues inside your favorite tools.

Check out documentation

This feature is available on the Team and Company plan

New plans: Unlimited Guests and more

 

New

 

 

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Grow at you own pace

You can now add as many Team Members as you want on any plan to help you grow at your own pace. All new plans also come with unlimited Guests.

If you're an existing customer, you can stay on your current plan with existing features and limits or move to a new plan to enjoy all new features.

Check out new plans

JavaScript API

 

New

 

 

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You can now launch your Marker.io widget via our web SDK and bind it to your own custom HTML button or link.

Learn more about:

Improved Privacy controls

 

Improvement

 

 

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Wether you want to collect feedback from any website visitor, or just from people with an Marker.io account, the new widget privacy menu gives you all the tools you needs.

Learn about widget privacy