updates updates

New feedback page

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We’re happy to announce our new Feedback page design and comment attachments. The main goal was to make communication with guests and developers much smoother and more complete.

After talking with a few of our customers to better understand the needs and issues with our previous Feedback page, we came up with the issue page that you can experience live now.

  • New Feedback design: information is easier to read and find.
  • Comment attachments: files can now be attached to comments
  • List of feedback: Same look, just much faster

Read more in our blog post

Email domain join 🚪




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Allow new users to join your team automatically if they have the same company email as you. Forget single email invitations for each new user.

To enable domain join, go to your workspace settings here


Read our detailed FAQ about email domain join here:

🐙 GitHub Projects





We've just added support for GitHub Project (Beta). You can now report GitHub issues with and automatically assign them to one of your Projects.

To enable the Project field:

  1. Log into your dashboard.

  2. Select one of your GitHub destination

  3. Go to: Widget > Guest/Member Form

⚡️ Performance increase




We've done some magic in our system to make big accounts with a lot of destinations load much faster!

This new improvement makes your widget and dashboard load much faster! 🙌

LogRocket integration





LogRocket is a session replay and performance monitoring solution that helps you understand your users. With our new LogRocket integration, new issues reported through the widget can now include your LogRocket session URLs.

To learn more about the integration, watch 90 seconds video ->

🤩 New Dashboard 2022




We’re delighted to launch the new UI of our dashboard today, after working on it for 2 months!

We changed a whopping 14,935 lines of code, mainly related to navigation and destination settings. We also merged Guest and Member feedback.

App navigation

The primary account navigation has moved from the left to the top of your screen. From there, you can view your personal and workspace settings.

Destination navigation

Within each destination, we now have 3 defined sections on the left hand menu: Feedback, Widget, and Settings.

Merge of Guests and Members feedback

Feedback from Guests and Members now appears under one common list. Comments and statuses have also been added to the Members’ feedback, making it easier than ever to manage feedback.

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We're looking for feedback, so don't hesitate to let us know what you think in the chat!

🔐 Basic authentication





Another week, another update from the team!👍

From today, you can save your basic auth credentials on our app to ensure that all of your protected assets will be captured on the screenshot.

To access the setting, navigate to your destination settings

  • Widget
  • Security
  • Switch on Basic Auth
  • Enter your basic authentication username and password

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Check out our in-depth Helpdesk article here.

As ever, if you have any questions on this one, lets us know in the chat!

🧾Receive invoices by email





Hi there, from today you may receive invoices from us by email!

To access the setting, it's:

  • Settings
  • Admin Zone
  • Billing
  • Scroll to the bottom
  • Switch on "invoices by email"


That's it for today.

Thanks for reading, and if you have any questions, contact us at the bottom right of our webpages.

📱New Mobile feedback button





The biggest feedback we received for our feedback button was the fact that it was taking too much space on mobile, and hiding the content.

Thanks to this new release, you'll have a responsive button that adapt to the device of your reporters without having to build a custom button on your own.

Let us know what you think in the chat! 💬

🤑 New Affiliate Program: Earn 30% commision!





Today we're announcing our affiliate partner program!

If you love and have been recommending it to other people in the past, starting today, you could start making a 30% recurring commission on everyone new paying customer you refer!

Check out's Affiliate Program ->