Marker.io updates
Marker.io updates
marker.io

✨ Javascript Renderer v2

We drastically improved Marker.io JavaScript Renderer!

You don't want to ask your guests to install an extension to capture a screenshot. It's cumbersome and most of your guests don't even know what a browser extension is.

By default, when you install your Destination widget via JavaScript snippet on your website, Marker.io uses the renderer to capture screenshots. This way guests and members don't have to install the extension.

The extension used to be faster and more accurate until today. Now it's just faster.

Olivier made so many improvements to the renderer that it's hard to notice what's the difference with a reporter using the extension.

To install it, go to your Destination > Widget > Installation.

Here are some before and after!

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πŸ’¬ Don't hesitate to reach out if you have weird behaviors on your website, we'll fix them one by one!

πŸ”Œ New integration: Wrike

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Report visual bug reports into Wrike

New bug reports created using Marker.io are automatically created as new tasks inside your chosen project or folder in Wrike. Marker.io records technical data like console logs, page URL and browser version and attaches it to your tasks.

To get started, add a new destination inside your account and select the Wrike integration.

Guest Commenting: Close the feedback loop

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The new Guest commenting feature allows your team members to use Marker.io as a communication channel with your guests, replacing old workflows like sending follow up emails.

How it works

When a Guest reporter submits an issue via Marker.io, your team will see a new link appear to contact your Guest via Marker.io.

(This is an example issue created as a Trello card, but this link will show with all tools supported by Marker.io like Jira, Asana, Github and more)

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Your team members will then be able to reach out using Marker.io.

It's as simple as sending a Whatsapp message!

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We will then notify your Guests via email that they have a new comment.

We'll invite them to jump into Marker.io and and reply from there, even if they don't have a Marker.io account.

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Finally, all comments added in Marker.io will be posted back to your favorite issue tracker.

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πŸ”’πŸ‘€Internal discussions protection: Any comments posted inside your issue tracker will not be pushed to Marker.io to keep your internal conversations private. Guests will never see those.

Learn more about how the Guest commenting feature works ->

ClickUp integration πŸ”Œ

monday-logo-white.png Report visual bug reports into ClickUp

New bug reports created using Marker.io are automatically created as new tasks inside your chosen folder and list in ClickUp. Marker.io records technical data like console logs, page URL and browser version and attaches it to your tasks.

To get started, add a new destination inside your account and select the ClickUp integration.

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Console log recording 🐞πŸŽ₯

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Reproduce bugs faster with our new Console log recorder!

Enable the console log recorder inside your widget settings and each time someone reports a bug, Marker.io will automatically record Client-side JavaScript errors and logs and attach them to new issues inside your favorite tools.

Check out documentation

This feature is available on the Team and Company plan

New plans: Unlimited Guests and more

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Grow at you own pace

You can now add as many Team Members as you want on any plan to help you grow at your own pace. All new plans also come with unlimited Guests.

If you're an existing customer, you can stay on your current plan with existing features and limits or move to a new plan to enjoy all new features.

Check out new plans

JavaScript API

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You can now launch your Marker.io widget via our web SDK and bind it to your own custom HTML button or link.

Learn more about:

Improved Privacy controls

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Wether you want to collect feedback from any website visitor, or just from people with an Marker.io account, the new widget privacy menu gives you all the tools you needs.

Learn about widget privacy

Jira - Set default values and hide required fields πŸ’«

When collecting feedback from guests, you might want to assign automatically an assignee who's going to review all their incoming bugs in Jira.

You can now hide required fields for your reporters inside Marker.io if these fields have a default value.

To hide fields, go inside your Destination > Widget > Forms > Edit the template where you want to hide the fields.

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Zoom & Pan screenshots πŸ”Ž

When capturing full screen screenshots, you might want to annotate precisely what is the issue.

You can now zoom screenshot and annotate them at 100% zoom in your editor.

Here's how it works

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πŸ“±

Alongside this new feature, we also fixed entire page screenshots on mobile capture testing

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