Koofr app 3.8.10 for Android released

We've made some improvements and released the 3.8.10 version of the Koofr Android app.

The 3.8.10 release brings a fix for the bug that affected the access to local files, including the ability to download files, upload local files, and perform automatic media uploads on Android devices running Android 10+, that have had the Koofr app installed for the first time ever after 18.9.2020.

The new release is already available on Google Play and on Huawei AppGallery.

We apologize for the inconvenience if this bug hit you and, like always, you can let us know what you think of the new release on our Reddit channel.

See thumbnail previews of your PDF files in Koofr

Another highly-requested feature from the users' wishlist is here. You are now able to see the thumbnail previews of your PDF files in Koofr.


The thumbnail previews are available in the tile view of the Koofr web app and Android app, making it even easier for you to quickly find the PDFs you are searching for.

Additionally, we made scrolling through the files in the Koofr Android app a bit easier. Due to popular demand, you will now return to your previous position when navigating back to the parent folder.

We hope you enjoy these improvements. Let us know what you think of them on our Reddit channel.

See the detailed file information and the space stats for your account

Have you always wanted to see the exact size, type, modified date and full name for each one of your files and folders in one place? Now you can.

Select a file or folder and click on the Info button in the Editing Menu. The Item info will open on the left side of your screen.


See the icon indicating the file type or the thumbnail preview in case of a picture or a video file, check who you are sharing your files and folders with or see the URLs and passwords for your Upload and Download links here.


We also bring you a highly requested feature from our users’ wish list – the Space stats for your Koofr account.

You can now see the used/available space in the bottom left corner of your account, below the Main Menu, at all times.


We hope you enjoy these new options. Let us know what you think of them on our Reddit channel.

Koofr app 3.8.0 for Android released

The new release of the Koofr Android app brings improvements to the synchronization process of your Offline files.

You can now choose the synchronization of your Offline files to only be performed while you are connected to a WiFi network.

You will receive a notification when synchronization is in progress and you will have an option to cancel it any time in the notification bar of your Android device.

Apart from that, we also improved access to the files saved in Koofr from other applications. Meaning, for example, you can now open your documents and images directly from Koofr with an appropriate text or image editor.

Finally, users of certain recent Samsung mobile devices will see their problems with the auto-upload feature of new media files fixed.

The new release is already available on Google Play.

We hope you enjoy the updated version of the Android app. Let us know what you think of it on our Reddit channel.

Send a custom message with your Koofr sharing links

We listened to your feedback and implemented an often requested option of adding a custom message to the download and the upload links in the Koofr web app.

You can now to add a custom message containing up to 200 characters to your Send link and Receive files links.

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When a person opens your link, your message will appear on their screen as a Message from link creator.


They will also have the option to hide the message by clicking on the Message icon on the left side of the screen or on the Hide button on the right side of the screen.


Note: This option is only available in the paid Koofr accounts.

We hope you enjoy this new feature. Let us know what you think of it on our Reddit channel.

Major update of the Koofr desktop client

Our new desktop client is finally here and with it, lots of cool changes. We fixed some annoying bugs as well as changed our syncing process and made it better. We also added some highly requested features, like preserving the original timestamp of files.

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The new desktop client brings among others the following changes and enhancements:

  • as mentioned, our sync now preserves the original file timestamp

  • you can now sync files while they are open in other applications (for example files open in MS Office)

  • improved and much faster syncing when handling many smaller files at the same time

  • fixed behaviour causing sync errors to immediately appear when the synced folder is deleted on your computer or in Koofr web application

  • improved handling of very large file syncs (with 50.000 files and more)

  • our sync now detects when files are renamed and does not make additional unnecessary transfers as it did before

  • we improved our Sync icons feature for Windows, which was causing lots of problems to the Windows 10 users in the past

  • we fixed the bug on macOS which sometimes caused an empty window to appear instead of the application

  • we improved hibernate and sleep detection so syncing should now resume immediately after your computer wakes up

  • we improved the algorithm for sync transfer speed calculation to display more accurate speed

  • the desktop client is much more stable overall

and some other various bug fixes that will make your Koofr user experience even better.

The desktop client updated automatically to the new version, so you can already start using it.

We did it with the help of you, our users, who promptly reported your issues to our support team. Some of you also participated in the beta and pre-release testing of our new desktop client for which we are really grateful.

We hope you enjoy our new desktop client. Let us know what you think of it on our Reddit channel.

New Help and support center

We’ve all got issues sometimes. And our new Help and support center is here to solve the Koofr related ones. :)

If you click on Help and support button below the Main menu of the Koofr web app or select Help and support in the Account Menu of the web app, a new and improved Help and support center will open for you.


We've made it easier for you to Change your account password, Download the Koofr desktop app and Upgrade your account, all in one place.

If you are seeking the answers to Frequently asked questions, want to watch our video tutorials or want to get some quick tips from our blog, you'll now be able to find all of that there.


Get in touch with all of the Koofr communities from one place, contact our support team or report a bug you found.


And if you decide you want to remove your Koofr account? You can also now do it from our Help and support center.

We hope you enjoy this improvement and find it helpful. Let us know what you think of it on our Reddit channel.

Koofr app available on Huawei AppGallery

AppGallery is Huawei's official app distribution platform, which can be used on Huawei mobile devices to search for, download, manage and share apps.

You have been asking us to start offering Koofr mobile app on Huawei AppGallery, and we made it happen.

We are happy to announce that Huawei users can now find and download Koofr mobile app here.

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We hope you enjoy this improvement. Let us know what you think of it on our Reddit channel.

Increased retention of the Deleted files for paid Koofr accounts

We are glad to inform you, that we increased the retention period of the Deleted files in the paid Koofr accounts. A longer period of retention for the deleted files was commonly requested by you - our users.

Paid users now have 30 days from the moment of deletion to restore their Deleted files with the Undelete action in the Koofr web app.

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If you click on the Deleted files in the Main menu of the Koofr web app, you are now also able to see a reminder of your retention period, next to the number of deleted items and their size.

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You can also still Permanently delete your files before the end of the retention period. Find the Permanently delete button in the top-right corner of the Deleted files in both free and paid Koofr accounts. Please note that the deleted files do not count towards your storage space quota.

Note: The retention period of the Deleted files in the free Koofr accounts is still 7 days.

We hope you enjoy this improvement. Let us know what you think of it on our Reddit channel.

Job indicators added to the Koofr web app

Started a move or delete job and now you are unsure which files are being processed? The guessing is over.

When you move, copy, rename or delete your files on Koofr, an indicator which shows you that the created job is ongoing, appears over your file's thumbnail.


The indicators are visible both in Gallery and in List view.


In case an error occurs, you are now able to see that from the error indicator icon that appears over your file's thumbnail.


When hovering over the file, you can see the description of the error that occurred.


If you click on it, you'll be redirected to Jobs, where you can view the job error report.


Check out the video showcase of our new feature.

We hope you enjoy this improvement. Let us know what you think of it on our Reddit channel.