Service problems - Solved

On November 18th at 5:04:00PM CET our infrastructure provider experienced a fault on networking equipment in their data centers. This caused some issues with accessibility to our service, which you may have noticed in the form of long wait times and thumbnails or links not opening as expected.

The problems have been solved and we sincerely apologize for this inconvenience. We are commited to improving our service stability and looking out to prevent similar occurences from happening again.

Thumbnails for HEIC image format now supported

In the new iOS 11, Apple replaced JPEG format with an image format called HEIC. HEIC images are now shown with thumbnails in you Koofr account, the same way as your JPEGs and images of other formats.

Win a paid Koofr plan for a year!

We're offering a special promotion this fall. If you upgrade to a paid plan of any size before 30 November 2017, you are entered into a draw to get the chosen plan extended for a year for free. Find out more on

File location in Search and Recent

The exact location of an individual file is now visible in Search results and in Recent files - just below the name of each file.

Multi rename tool

No more wasting time renaming one file at a time. The new Multiple rename tool in Koofr makes it easy to rename numerous files in a few simple steps. Once you have selected the files you need to rename, click the Rename multiple option above. A dialogue box with 4 renaming options will open:

  • Find and replace
  • New name with counter
  • Add text
  • Change case

Choose the preferred settings, click Rename and you're done.

Filtering options in search

Searching for that specific file just got easier and smarter. Now you can narrow the search by location of the file and by file type (folder, text, image, video ...). It's really easy - just click on the drop-down arrow in the Search field and choose your preferences.

Multiple file download from search

Downloading multiple files on the Koofr web app is now also possible from the Search results page and Recent list. This means that you can download multiple files from different folders or even different Places with a single operation.

OneDrive for Business integration

Koofr now supports a new type of external cloud connection - OneDrive for Business. In addition to your personal OneDrive account, which you could connect in the past, you can now have your business account accessible inside the same Koofr account as well.

Connecting OneDrive for Business is as simple as any other external cloud. Just clock the Connect OneDrive button and you can now login into your personal or business Microsoft account.

Video and RAW image thumbnails

Today we are rolling out an update that many of you (especially the photographers) have asked for in the past.

Koofr Web and Android app will now also provide previews for the majority of RAW image files (NEF, CR2, etc.) in the Tile and Gallery views.

Additionally, many popular video file formats will also have a nice picture thumbnail. You will see two possible icons on top of them. The play button on the video files that are playable in the browser (as before) and a video icon on top of the video files that will be downloaded on click.

Koofr service disruption

On July 20th at 1:03:00 AM CEST, our infrastructure provider experienced a fault of the power supply in their data centers. The power was back at 3:25:00 AM CEST but our systems required additional maintenance to assure proper restoration of all services.

We apologize for any inconvenience this service disruption has caused. We are committed to improving our service stability and looking out to prevent any similar occurrences from happening again.

No published changelogs yet.

Surely Koofr will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree