Junip updates
Junip updates
juniphq.com

Edit your store URL 🔗

 

Improvement

 

 

You can now change and specify your store URL in store settings. This is great if you're using a headless Shopify store!

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Integration - Voyage SMS

 

New

 

 

Junip is now integrated with Voyage SMS! 🥳

If you're using Voyage SMS, you can now manage the entire review solicitation process from your Voyage SMS dashboard. The integration also uses events to let you send review requests and follow up with happy customers!

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For more details about the integration, read here: Voyage SMS - Guide

New incentive event for integrations

 

Improvement

 

 

You can now send customers their discount code via email/SMS from the integration of your choice (Klaviyo, Postscript, Omnisend, and Drip).

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You can find the new event listed under the 'Supported Events' section of any integration in your Junip admin!

Incentive Emails

 

Improvement

 

 

Users who receive incentive rewards will now also get their code emailed to them 📫 Feature is live for everyone!

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Customize your Incentive template in the Templates section under Messages

Premium Incentives ⭐️

 

New

 

 

You can now reward your customers for leaving photo & video reviews! The feature is now live for all Standard and Pro plan users.

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Analytics update

 

Improvement

 

 

You can now see your messages delivered and reviews submitted over a period of time. Average ratings & review distributions for both product and store reviews are also displayed!

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Product name in review notifications

 

Improvement

 

 

The name of the product reviewed will now be included in the review submission notification you receive. 📩

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Leave an organization 👋

 

New

 

 

Team members can now leave an organization they no longer want to be a part of right from the Junip admin. No more awkward requests to org owners asking them to remove you 😬

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Showing variant purchased

 

Improvement

 

 

We pushed up a change that shows what variant of a product a review was left on ⭐️

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Any review that has variant information will show it below the review body and content. This change is live now for everyone :)

Retrying canceled solicitations

 

New

 

 

Hit your usage limit and have some canceled solicitations? You can now retry any incomplete solicitations with a click of a button.

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Be sure you've upgraded to your plan or waited for your usage to reset if that is the reason for the cancellation before retrying 🙂