Junip updates
Junip updates
juniphq.com

Integration - Attentive

 

New

  

Junip is now integrated with Attentive SMS! 🥳

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Attentive SMS is a comprehensive SMS marketing solution that you can now use to power your review requests. The integration uses event triggers to segment and builds flows from new reviews created.

For more details about the integration, read here: Attentive SMS - Guide

Local Syndication

 

New

  

If you have multiple stores for your organization, you can now syndicate your reviews across all of the stores in your organization!

This means that no matter what site a customer leaves a review on it will automatically be displayed in both store's review sections.

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To enable this feature, go to your syndication settings in your Junip admin and hit 'Configure Stores'.

Shopify Online Store 2.0 support

 

New

 

 

Junip now supports Shopify stores running Online Store 2.0 themes. Simply visit your store settings or check out this help doc for steps on how to add the Junip app blocks to your shiny new theme 😄

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Edit your store URL 🔗

 

Improvement

 

 

You can now change and specify your store URL in store settings. This is great if you're using a headless Shopify store!

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Auto-flag 🚩

 

Improvement

 

 

Now you can choose to automatically flag any reviews that might contain explicit content. Flagged reviews can be manually approved in the pending section of moderation.

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This change is live for everyone! 🥳 Enable it in your moderation settings.

Integration - Voyage SMS

 

New

 

 

Junip is now integrated with Voyage SMS! 🥳

If you're using Voyage SMS, you can now manage the entire review solicitation process from your Voyage SMS dashboard. The integration also uses events to let you send review requests and follow up with happy customers!

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For more details about the integration, read here: Voyage SMS - Guide

New incentive event for integrations

 

Improvement

 

 

You can now send customers their discount code via email/SMS from the integration of your choice (Klaviyo, Postscript, Omnisend, and Drip).

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You can find the new event listed under the 'Supported Events' section of any integration in your Junip admin!

Incentive Emails

 

Improvement

 

 

Users who receive incentive rewards will now also get their code emailed to them 📫 Feature is live for everyone!

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Customize your Incentive template in the Templates section under Messages

Premium Incentives ⭐️

 

New

 

 

You can now reward your customers for leaving photo & video reviews! The feature is now live for all Standard and Pro plan users.

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Analytics update

 

Improvement

 

 

You can now see your messages delivered and reviews submitted over a period of time. Average ratings & review distributions for both product and store reviews are also displayed!

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