Junip updates juniphq.com

Ever wanted to preview the Junip review submission experience for a particular product? You now can from the Forms section of the Junip admin.

Simply select the product you want to preview the submission experience for and click "Preview" 💃

You can now view the reward a customer is presented from a review they wrote right in the the Junip admin!

Simply select the review you want to see the reward for from the Moderation section. If the review was rewarded you'll see the "Reward received" card underneath the review body

We just made it easier to see the events that Junip is sending to your marketing automation integration.

Take a look at the brand-new Events view in the Junip Admin 👀

Have you ever wondered which customers will be receiving a review request in the next few days?

The all-new Message Outbox lets you view the list of messages that are scheduled for delivery. You can even cancel and delay specific review requests 🙌

Try it out in the Messages > Outbox section of the Admin.

We added dark mode to the Junip Admin! Give your eyes a little break during those late night sessions approving reviews ⭐️

We're bringing on-site submissions… onto your site! 🎉

Previously, customers would be directed to a new tab to submit their review when clicking your "write a review" button. With this change Junip now opens a modal on the page that allows them to leave a review, without being taken out of your site experience.

This is live today for everyone using on-site submissions & there is no work needed for you to take advantage of it.

You can now include custom questions in your review requests! 💫

Questions are either short answer or multiple choice. Multiple choice options are also filterable on product pages so customers can find the most relevant reviews for them!

Custom questions are available on the Standard plan & found in the Products section of Admin. More details can be found in our help doc here: https://help.junip.co/en/articles/4607278-how-to-add-custom-questions

We've made it easier to test workflows in your marketing automation platform.

You can now ask Junip to emit test events that will trigger your workflows. Use this to make sure your workflows are working properly before you flip them live for all your customers!

Test it out in the integrations section of the Admin!

Junip is now integrated with Postscript! 🎉

If you use Postscript, you can now send SMS reviews requests directly from their dashboard using the Junip event. Junip also sends an event when a New Reviews is Created, letting you follow up with happy customers.

More details on the Postscript integration can be found here: https://help.junip.co/article/74-postscript-guide

We've begun rolling out our integrations with marketing automation platforms. You can find them in admin here.

These integrations allow you to fully manage the post-purchase review request flow directly in your ESP. You can also get events in for new Reviews Created, allowing you to kick off additional flows & better understand your customers.

Currently we integrate with Klaviyo & Omnisend. If you're interested in using one of these integrations we're happy to help & have thorough documentation here. We'd love to hear how you're making the most of them!