October 21st - New Direct Reservation payment module

We continue enhancing our Direct Reservation module and in addition to the price breakdown, we have now added a new Payment Module that will allow you to directly input guest credit card information. This module is supported both for Stripe and Braintree users.

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The Guest Portal link is still available as usual for guests to enter payment details directly

October 21st - New Fields for Automated Messages

We have added the following new fields available to use in your automations:

From listings: {{wifiusername}} {{wifipassword}} {{city}} {{contactpersonname}}

**From guest invoicing: ** {{rentbalancedue}} (corresponding to "Remaining amount" in Invoices)

October 13th - Tracking Stripe Fees in Financial Reporting module

To provide you with better visibility on your operational costs, we have made it possible for you to now track through our Financial Reporting tool how much fees Stripe is collecting on every reservation transaction. These feeds are saved under a new field called paymentServiceProcessingFees. This field is available to use in Formulas both default and custom and it is also available in the Listings Analytics table and Consolidated report.

October 13th - Airbnb Markup is here!

You can now add a markup to Airbnb pricing. This works in the same way as the current markup settings for other channels. Just go to Channel Manager > Listing Mapping tab and click on the Settings button next to the listing to which you wish to add the markup to.

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October 13th - Improvements to Reservation page & Calendar

  • When creating/editing direct reservations, we now automatically fill currency based on the listing chosen, hence removing an extra click for you.

  • We have optimized the spaces in the multi-calendar: We have improved the usability of the Calendar for 13" screens and now you should be able to see more listings.

  • We now prevent saving Listings if check-out time is less than check-in time.

October 7th - Coupons and custom discounts are here!

This new feature will allow you to create coupons for a % discount that can be applied during the reservation check out on our Booking Engine websites and Direct Reservation module. The system is super flexible, coupons can be created to be used on specific check-in or reservation creation timeframes, for a specific number of nights, for a given number of users, or a combination of all these settings.

The feature is available under Settings > Financials & Coupons for most clients. If you don't see it in your account please contact us at support@hostaway.com to enable it for you.

September 20th - Send Airbnb Special Offers from our revamped Calendar

We have added support for Airbnb Special Offers functionality in our newly revamped single and multi-Calendar. In addition to the functionality being available from the Reservation page, you are able to send Special Offers for new dates, guests or price to an Airbnb guest from the Hostaway calendar as well as withdraw such offers, saving you time and allowing you to better manage your guest inquiries from one single place.

September 14th - Deposit paid at location feature for Vrbo/HomeAway

We have added a new feature to our Vrbo/HomeAway integration that will allow you to decide whether the Refundable Damage Deposit is charged at the time of booking or paid at location. Simply go to the Hostaway Dashboard and from Listings > Prices & Fees select the checkbox Exclude from reservation sum for HomeAway if you wish your guests to pay the Damage Deposit at location.

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August 13th - Add multiple Stripe accounts from your Account Settings

We currently support multiple Stripe accounts being added to the system from the Listings and now we have added this feature also at the Account level. This will help you add your owner/s unique Stripe account and have reservations being charged to the correct one.

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July 30th - Amazon servers maintenance

Our Amazon servers are running some maintenance. For the next 2 hours, you may experience our Task feature to be slower than normal and/or not load.

Please note that the calendar sync is not impacted.

Edit: The maintenance has been completed and all is back to normal.