An Upgraded Version of our iOS App has been released to the iTunes App Store. This update addresses compatibility with Apple's newest operating system version, iOS 13. Users that have updated their devices to iOS 13 will need to utilize the new version of the app in order to continue using our systems. The following steps will be required to use the new version:
Ensure your Apple device has iOS version 13.1.2 (or newer) installed. You can check this by going to Settings >> General >> About >> Software Version. If you still need the update, you can go to Settings >> General >> Software Update to start the update on your device, if it's eligible. Devices that are not eligible for the 13.1.x update from Apple can continue using the older version of our app, but the older version of our app will be discontinued in the near future.
Upgrade your HorizonWebRef Mobile App to version 1.3.1 which contains compatibility patches specific to iOS 13, including a patch that fixes issues with opening the main menu tab.