We have now introduced a new option using which you can hide the visitor widget when all your agents have hit their throttle limit (they are busy!!). Instead of showing them the offline form you can now decide to not show them the widget itself. Read More.
All Agents Busy - Hide Widget
Export: Was it a triggered chat?
The report export now contains two new columns "Triggered chat name and Triggered chat message" which'll help you fetch information about whether the visitor chose to initiate chat through Triggered Chat prompt. Its now possible for you to find out how successful your triggered chat(s) functionality is.
We now integrate with popular screen sharing application join.me
Export: Tags & Phone Numbers
You can now export Tags & Phone Numbers as a part of your reports export.
Chat Rating Received
We have now released a new feature which will allow an agent to receive an email whenever a chat completed by him/her is rated.
HubSpot CRM Integration
HappyFox Chat now integrates with HubSpot CRM. Integration is available on our Mighty and above plans.
Long awaited functionality is now available. HappyFox Chat now supports Rest API.
Please visit Apps section to further explore the functionality.
Our team has been continuously working on improving the app performance. Over the weekend we made a release which will help you observe significantly improved performance in the history and search sections.
Android App V 1.8
Android app now supports Visitor blocking feature.
Much awaited feature "Visitor Blocking" is now available.
No published changelogs yet.
Surely HappyFox Chat will start publishing changelogs very soon.
Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree