GDPR

Your data in your control

We shipped a bunch of controls to manage your data and make your compliance with GDPR simpler. We have made it easy for you to collect and store consent from your visitors before they start a chat. Just enable the new Data Processing Consent Pre-chat field and you are set to go.

We have also added controls to edit, delete and export all of your visitor's data so that you don't have to ask us. We've also got you covered if you need access to all of your HappyFox Chat data at any time. We have also put internal processes and personnel in place to help you with your data. Read More

Triggered Chat Improved

Target visitors based on their Location and Custom Fields.

You can now use triggered chat to show messages based on your visitors' location. You can display targeted messages and offers based on city, state or country.

If you would like to target visitors based on properties specific to your business, you can now use triggered chat to set conditions based on custom fields. For example, if you would like to display a personalized message to only your premium customers, you can simply set up a custom field and use triggered chat to show it only to matching visitors. Get Creative!!. Read More

SMS to Chat

This is one of our most awaited features and we have been cooking this for a while. We have added an entirely new messaging channel to HappyFox Chat.

You can now send and receive SMS from within HappyFox Chat! If you have a subscription with us, you can get a phone number (fully on us) and start serving customers immediately. You can also reach out proactively by sending outbound SMS from within HappyFox Chat. Read More

Track Events - Google Analytics

You can now track HappyFox Chat related events on Google Analytics using Google Tag Manager. Read More

Custom Pre-Chat Form Fields

Custom Pre-Chat Form Fields has been one of our most requested features since launch. You can now add your own custom pre-chat fields to the chat widget. You can add a text field, dropdown, checkbox or radio button fields.

Agents will be able to see pre-chat form data and edit what the visitors have submitted through the agent chat window. Read More.

Chrome Extension for HappyFox Chat

New Chrome Extension for HappyFox Chat.

You can now install HappyFox Chat as an extension on Chrome. Using this extension, you will have easy access to your Chat dashboard and have HappyFox Chat pinned to your browser.

Right now, it functions just like a handy shortcut, but we will be adding more features like chat notifications down the line.

Sign in with Google

If you are using Google Apps then you can now have agents authenticate themselves by their existing Google apps login. No need to remember HappyFox Chat login password anymore!

New account signup can now be completed in 1-click through authenticating via Google.

Enhanced Password Policy

Enhanced password policy to make your HappyFox Chat agent login more secure.

Read More

Security Feature - Agent Login Lockout

An agent account will be locked out for an hour if there are 5 continuous invalid login attempts from the same IP address.

Content Security Policy (CSP)

HappyFox Chat now supports Content Security Policy (CSP) out of the box.

No published changelogs yet.

Surely HappyFox Chat will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree