BG Remover Tool Glitch

Hi guys!

You may encounter or already have encountered the popup notice when using the BG Remover tool, this is nothing to worry about. You may carry on with your work and ignore the message. This is just a small error from our 3rd party API tool provider. We are already in communication with them to resolve this issue.

Once again, thank you for your patience and understanding. 🙇‍♂️

Server Load - Please be aware

Due to an influx of users coming in through our Black Friday deal, there may be a little lag on Glorify today.

Thank you for your patience 🙇‍♂️

[Fixed] Minor Bugs - Pending Fixes Soon

Hello guys!

We had a minor error when pushing some new development live earlier today which caused a few errors on the tools.

This includes snapping rotation of elements. You can hold shift key for now to rotate your objects.

A fix will be released shortly.

Thank you so much for your patience and understanding. 🙇🏻‍♂️

Bugs pending fixes soon

Hey guys, since we rolled out 2.0, on the live web we have experienced many unpredictable issues especially with the latest chrome update.

  • Text: Text has issues when you edit properties whilst inside the text field - like suddenly resetting the text to previous text. Workaround would be to make sure if you adjust the size, height and other settings, that you are not within the text field rather just selecting the text box alone. So deselect and click the text box.

  • Resize: Has a major issue which scales objects down significantly and stretches them awkwardly. A workaround would be to only fix the images by clicking the crop function and adjusting them to fit, text will have to be replaced. Will be functional by next week.

  • Background remover: when using the BG remover in the editor, make sure your image file name does not have a large title with special or numerical characters, just plan alphabet. Otherwise the BG remover does not launch.

  • Dropshadow opacity and other color opacity fields: This is not functional. Workaround is to open the color picker and adjust the opacity there.

  • Color picker: When selecting the color dropper to pick a color on your canvas, after picking it sticks. To exit make sure you hit esc.

  • Rectangle Corner Radius: Right now when adding corner radius to a rectangle and stretching, the curve also stretches, this will be responsive again next week.

  • Favourites: Is not fully functional, will be ready next week.

Icons8 Maintenance

Hello guys!

We would like to inform you that icons8 is going through fixes at the moment. You may encounter some issues while using it. It should be back up and running soon.

Thank you so much for your patience and understanding! 🙏🙏🙏

[COMPLETE] Quick Maintenance ⛑🛠

Just a heads up for you guys. There will be a short maintenance at around 5PM - 6PM BST (UK time). You might experience disruption of service during this period.

Thank you for your patience and understanding. 🙏😊

[COMPLETED] Maintenance in Progress

Hey Glorifiers! 🤗

A quick heads-up for the community. The development team is doing maintenance for our glorious app. If you experience in-app performance hiccups this is to be expected.

This is scheduled to be done in 12-14 hours.⏳⌛

Thank you for your understanding and patience.👋

[Completed] Maintenance In Progress

Hey guys and gals!

Just a heads up! Our tech team is currently doing some transitioning and working their magic in the backend in preparation for 2.0.

Some of you may have experienced some lost designs/pages/assets in the past few hours but no need to panic, they will be back in place as soon as the development work is complete.

For now we do not recommend working on any designs until they finish transitioning to avoid loss of designs.

We hope to have everything sorted by 5 p.m. (BST)

Apologies for the inconvenience and thank you for understanding guys! 🙏

[Fixed]BG Remover on the Design Tool

Hey Glorifiers!

BG Remover Tool is fixed, if you encounter issues, please reach us via support chat so we can investigate further!

Have a great day!

We have an ongoing issue with the BG Remover Tool when used inside the design tool. 😞

Our developers are working on fixing this issue asap.*

If you encounter this issue, please use BG Remover Tool in the Dashboard 😉

Here's a quick video guide for you!

[Fixed]BG Remover Tool Loading Issue

Hi Glorifiers,

Just wanna let you know that fix has been released! BG Remover tool is back in action! 🤩

There is an issue with the BG Remover tool, and unfortunately this is caused by our 3rd party service provider, Clipping Magic.

Our developers are in touch with them to get updates for the fix.

Until then, as much as we would want to fix this asap, we will have to wait until the provider fixes the issue on their end.

Thank you for your patience and understanding.