We've suffered our first allocation issue, as our provider was slow to provide us with a new node. It is for this reason that we now use both AMD Ryzen 9 PRO 3900 CPUs as well as Ryzen 7 3700X CPUs. This gives us some flexibility on which server we decide to purchase, since both CPUs have similar single thread benchmarks and performance in-game. This means that regardless of which kind of node your service is running on, you can expect the same performance. If you have any queries about this change, be sure to contact support.
We're back in stock!
Panel downtime yesterday (9th Jan)
The panel experienced a short period of downtime yesterday as we renewed its SSL certificate. Unfortunately the bundle which was included was incompatible (twice), such that we had to reissue it several times. The issue was solved shortly after, and the panel is back up and running.
Upgraded to Pterodactyl V1.2.0
We've upgraded to the latest version of Pterodactyl, with this version bringing more advanced features to users, like being able to change the Docker image your server uses (for Minecraft servers). In addition to this improvement, we've decided to reduce the number of backups new users can make since our current customers don't tend to use more than 3. Current customers will still retain 10 backup slots, however. Also, we didn't mention it at the time, but happy new year everyone! Let's hope 2021 is a great one :)
The big update
Today marks the day we make big steps to make our service both more unique and competitive. From now on, all our game servers are VDGS (Virtual Dedicated Game Servers), meaning all of our game servers have 100% dedicated resources - CPU and RAM. This separates us from nearly every other host, as every service purchased is free from overallocation and "noisy neighbours".
For this reason, we've made changes to our pricing. Our updated pricing is no more expensive than our previous model, which means you can be sure you're still getting a great deal. However, each pricing structure is now the same across all of our supported games, meaning that we no longer charge per slot for some games (slots are completely unrestricted), and clients will be free to change between the games they host without paying more.
The flat model works out at £5 per 1/2 logical CPU core / 2.5GB of RAM. In other words, you're getting both dedicated memory, and dedicated logical cores for less than most hosts charge for shared, overallocated hosting. There has never been a better time to join us, the original VDGS provider, than right now.
Auto-provisioning working again
On Sunday the 18th we realised that our client area wasn't automatically provisioning new servers. Today that's been fixed so servers should provision near instantly!
We've setup an affiliate programme for both new and existing clients. Refer customers using a custom link (obtainable thorugh the client area) and receive 15% commission per new customer. More information can be found by clicking the "affiliates" button under "customer areas" in the footer of our site, or by clicking the "affiliates" button in the client area.
Upgrading to Pterodactyl 1.0
Pterodactyl has received a huge overhaul by Dane Everitt and his team, such that we'll be switching to it very soon. With this change comes a loss of some features, such as a mod manager, announcement system, and FastDL system. However, we're sure we'll be able to find a way to integrate this with the new version in time. For the time being, Twitter will become the way for us announcing service downtime, and support will be more than happy to assist you in installing any mods or modpacks.
Now accepting Bitcoin and other cryptocurrencies!
We've recently added support to accept payments through BitPay, meaning you can pay for your service with us using Bitcoin and other BitPay accepted cryptocurrencies (Bitcoin Cash and XRP).
Removal of free Minecraft servers
Unfortunately, due to lack of interest, we've had to discontinue our free servers. If you require your server data, please email email@example.com with your Minecraft username.
Changing server location and hardware
Within the next week, we'll be moving our existing clients over to new dedicated servers situated in Düsseldorf, DE. With this move comes upgraded hardware, as we're switching from Xeon E-2276G chips (13,282 PassMark score) to Ryzen 9 Pro 3900 chips (31,989 PassMark score). We've updated our existing clients of the move, and are providing price reductions for their loyalty through the move. We came to the conclusion that this change was for the best as Düsseldorf is a central European city and could provide better ping times to a larger group of people, while still providing exceptional ping times for our UK clients. Further details about our new hardware can be found on our FAQs section in the coming days.
There will be minimal downtime once the server move commences, however, we are unable to transfer IPs such that clients will have to connect to their services from an updated IP.