Create New Log

Not all Assistance Requests will come through your Resident's Flood Information Center, so we've built a way for you to create a new log for any phone calls, walk-ins, and emails. Just click on the Create New button.

Once you've added a new log, we've also given you the ability to edit entries so that you can document information required for your CRS activities. This can also be done for any log that is created through your Resident's Flood Information Center. The fields you can edit include:

320 Map Information Services

• Address
• BFE
• Flood Zone
• Rep. Loss Area
• FIRM Panel
• Depth of BFE
• Coastal A Zone or CBRS
• Sensitive or Wetland Area

360 Flood Protection Assistance

• On-site Visit
• Property Protection Advice
• Financial Advice
• Insurance Information

For any additional notes on what you spoke about with the inquirer, you can write them down in the Notes field.

Export Logs

In order to receive credit for 320 Map Information Services and 360 Flood Protection Assistance, you'll need to submit your logs to your ISO rep.

To do this, we've recently added the ability to export your logs. When you click on the export button, you'll then be asked to select a period for your export. We have three options:

• Recertification - This will export all logs that were created in your last recertification cycle (1 year).
• Verification — This option will export all logs that were created in your last verification cycle (3 or 5 years).
• All Logs — This option will export all logs that have been created in your account.