Updated options for fallback notifications

When visitor signs in without selecting a host, Envoy sends a notification to members of your admin team. We call this a fallback notification.

Now, you get to select which member(s) of your team receive these notifications. You can choose anyone in your directory, whether or not they have an admin role. Or if you prefer, feel free to disable fallback notifications altogether. Learn more.

A new look for your dashboard

Check out your dashboard's fresh new look! These changes are designed to make the dashboard easier to navigate and help you see visitor information at a glance.

All the features and functionality you know and love are still accessible—but they now they have an updated, modern design. Plus, new navigational links make it easier to find our Help Center, status page, the Envoy store and more.

View previous visits

We've added a helpful new section to the visitor entry page. Now, if a visitor has signed in at your location more than once, you can easily find a list of every date they've visited. Here's how to check it out: From your Dashboard > Visitors, click on any visitor's name to open their entry. Then, look for the Previous visits section. Just click on any of the previous visits to see more details.

Easier way to create multiple invites

If you're expecting multiple guests, it's easy to invite them all with Envoy—and now you can do so without a pesky CSV file! Now, just use our easy spreadsheet layout that appears right within your dashboard. You can manually type in all of your invite details—or simply paste them in if you have an existing Excel file or spreadsheet. And we've improved error reporting, too: If any fields contain an issue, you'll know exactly how to fix them. Learn more.

Improved admin roles layout

With Envoy admin roles, it's easy to provision the right Envoy access to the right people on your team. Our recent update makes this powerful feature even easier to use: Now, you can filter and sort by person, role or location. Plus, the new layout helps you see all administrators at a glance. Check it out on your Employees > Admin roles page.

Copy visitor type settings

When creating a new visitor type, you now have the option to copy the settings of any visitor type that exists at any of your locations. Doing so copies the full sign-in flow for that visitor type: fields, NDA, photo settings and final screen. This improvement makes faster and easier to get set up with Envoy—whether you're adding new visitor types or new locations.

Cisco Meraki integration

Our new Cisco Meraki integration makes it easy to provision guest Wi-Fi network and password information for each visitor that signs in with Envoy. Upon sign-in, your visitors will receive an email or text message with the Wi-Fi network name, password and access instructions. When they open any browser, they’ll be prompted to enter their password. Available on Premium and Enterprise plans. Learn more.

Skype for Business integration

Envoy's new Skype for Business integration automatically sends employees a direct Skype for Business IM when their visitors arrive. Available on Premium and Enterprise plans. Learn more.

Custom sign-in flows per visitor types

Today, we’re excited to announce a whole new way to get more from Envoy. With our visitor types feature, you have full control over the sign-in experience. While you previously were able to customize the legal document based on a guest’s purpose of visit, now you can fully configure custom sign-in flows. Available on Premium and Enterprise plans. Requires Envoy iPad app 2.0.3. Learn more.

Use SAML to require single sign-on

If your identity provider (IdP) supports SAML 2.0 you can enable single sign-on (SSO) for admins and employees. And now, you can configure SAML to make single sign-on required—ensuring that users can only authenticate via your IdP. Learn more.

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