We're getting ready for the the new EU/EEA online payment regulations. If you're not sure what that means, we wrote up a blog post for you, here's as excerpt:
You might notice from September 14th, 2019 that when you go to pay for things online, you may be asked for some additional information when you confirm your payment details.
They may send you a code via SMS which you’ll need to enter, send a notification to an app you need to acknowledge or another method of their choosing.
As the deadline was extended due to the banks not quite being ready, we're taking the opportunity to do a phased roll-out of SCA payments.
We've had to make some changes to how payments work in Echoleft to make sure that we're able to support the new secure customer authentication.
These changes will affect all organisations, so please make sure that any users involved in finance and payment administration are aware of the changes in case it affects how they process payments.
We've altered the “Description” for payments in Stripe.
As this doesn't change our export formatting, as far as we are aware, this won't affect anyone processing payments, but please let us know if you'd like us to test this.
We now show a link to the appropriate page in Control Panel for payments in Stripe.
This has been a common feature request so we're glad to finally make this available. You now have a link from Control Panel to Stripe, and from Stripe to Control Panel.
Logs and events will change in the “Developer” tab of Stripe
If your organisation uses the events or logs in Stripe, please let us know as this has been altered.
We will be switching a percentage of payments to the new system as of Wednesday, 9th October, and based on the results of that trial, we'll be moving all users over the next few weeks. Payments for donations will be the first to be moved to the new system.
If you have any questions at all, please email email@example.com and we'll do all we can to help.