We have added a PayPal subscription reminder on all invoices to prevent double up payments.
Invoice Email Template
Melbourne IP Issue
Resolved incorrect IP address sending in our welcome email for our new Melbourne Location
Google Captcha Hardening
We have seen a large increase of spam in the last week. Therefore we have enabled Google Captcha on all Logins and Forms.
Status Page Launch
We have launched our official status page. Full downtown history can be viewed anytime by clicking on your relevant server.
TOS Changes & Support
We have employed a legal team to overview our policies and procedures and have implemented a wide range of changes.
Any policy changes will be re-prompted to clients automatically when they next sign into our billing panel. This provides complete transparency and ensures client get the opportunity to review.
Support tickets that are closed will not be able to be reopened via email communication. This will improve communication between us and the client.
Billing Panel Upgrades
Updated WHMCS and Theme to latest version. Updated Login Page with updated look. Updated Register page. Updated Invoice design. Updated Terms of Service. Updated Home Page Style.
Updated Plans + prices
Our new plans now feature NVMe as a standard. Thanks to some of our wonderful partners we are able to provide some very competitive prices on our plans. You can find the new plans here: https://portal.downunderhost.com/cart.php?gid=12
Email Templates Upgrade
Due to Microsoft and Gmail seeing our hosting welcome emails as spam. We have upgraded the wording + design of all our email templates. Delivery has now stablised for affected users.
NVMe Plans + Upgraded Infrastructure
Down Under Host now offers blazing fast NVMe Shared Hosting in Sydney Australia. In addition to your new plans, we have also upgraded our backend infrastructure for our main website and billing system. Load times are now 1.3 seconds less than before! You can find our entry NVMe plan here: https://portal.downunderhost.com/cart.php?gid=12