Doorkeep updates
Doorkeep updates

Better SMS notification control





You can now configure if you receive a SMS text based notification when your account receives:

  • A new incoming text message
  • A missed phone call
  • A comment made by another team member

You will continue to receive email notifications for all of those events, as we think its important you know about them when you are offline.

Since Doorkeep sends regular (day to day) SMS text based reminders about all of these communication events, it seemed clear that not everyone would want an immediate notification. Its up to you!

Screen Shot 2021-09-22 at 10.55.17 AM.png

Doorkeep has a Dashboard





Doorkeep has a dashboard now! Thats right. You've asked for it; well kinda. A common theme has been "when I access my account, I want to know if I need to do anything, reference (remember) my phone number and reference my properties. From this discussion a first step at a dashboard was born. This dashboard is a result of those discussions.


Your Doorkeep dashboard:

  • View your Doorkeep phone number.
  • All of your properties and tenant summary.
  • Which user on your account is assigned to which property.
  • For each property: is Property Hours enabled?
  • For each property: is the Welcome Message enabled?
  • Who's logged in? Just incase you aren't sure.

This is just the start. The dashboard will continue to help focus on the "what do I or my team need to take action on right now and how do we have our properties setup in Doorkeep?"

Phone call log update





Phone calls have been given a huge improvement this week. The infrastructure and connectivity has been given an overhaul but so has the phone call activity Doorkeep records for you.

Here is a list of visual improvements you will see in the app:

  • Doorkeep now tracks the duration of the phone call. Tracking begins when a phone call is answered by each contact. Then when the phone call has completely ended.
  • We record if an incoming call was not answered by you. You now know when that contact called as well.
  • If Doorkeep attempted to connect your contact with you, we also record that.
  • Updated activity icons for a little better hint of clarity.


Mobile navigation updated





Doorkeep's mobile and tablet web browser experience has been given a huge update. There is now a sidebar for application wide navigation. Sub navigation has been improved, so you can get around when looking at a conversation, tenant or property. You can even send a text message to a tenant now. Yay!

I'm committed to making sure Doorkeep has an excellent mobile experience. Expect more updates in the coming weeks and months about Doorkeep and mobile for you.


Email templates refreshed





Doorkeep's email notifications have been given a huge update. Up until now, the emails Doorkeep sent didn't look like they were from Doorkeep and the content of the email was bare bones. Now we send branded emails bundled with content that you might actually want to read.

Here's a screenshot:

Screen Shot 2021-08-16 at 9.50.14 AM.png

Doorkeep changelog is live 🎉

Starting today I'm Doorkeep will be keeping a public changelog, so you're always up to date with all the updates, improvements and fixes that are made in Doorkeep.

Even though work is being done on Doorkeep all the time, sometimes it may seem that not much is happening. This changelog is here to improve that very important part of the communication between you and us.

You'll always receive an update when we change something in the widget, or if needed all things we've changed is available on our public changelog page.