Default PHP Version - Increased to 7.3

New accounts will now use PHP 7.3 as the default version of PHP, and can still be changed via the usual PHP Selector in Plesk.

Sending Limits and Mail Improvements

We have recently applied a number of changes surrounding email deliveries.

Previously, we routed all outbound mail sent via the SMTP protocol through MailChannels, ensuring that all SMTP messages were delivered to the end users / recipients.

However, one thing we noticed over the span of several months was that much of the 'SPAM' relayed via the PHPMail() protocol caused a number of our IP addresses and subnets to be 'blacklisted' - to combat this, we have reinvested significantly to now route all outbound mail through MailChannels, so that we can benefit from the outbound SPAM filtering that bundles with the solution.

In turn, this has allowed us to ensure that the IP addresses in our subnets are far less likely to be blacklisted.

We still highly recommend using the SMTP protocol for relaying all messages however, as its still possible for mail sent via PHPMail to be treated as SPAM - not due to the impact of blacklists, but instead due to the way the 'envelope senders' are relayed.

Additionally, we have increased our outbound sending limits per-account to 150 from the previous 100

Status and Uptime

Status and Uptime is paramount to us so we have just created a new set of tools for you to check on our systems. https://status.20d.uk/ this is our core network status and to check uptime you can goto https://uptime.20d.uk/ - not all of our network uptime is listed here yet but it will be in time.

Edge Network

We have now released a global network of Plesk Servers. this will allow us to offer global coverage on our hosting network. We have many more features to come and we will let you know about them later this year. Currently we see no reason to charge extra for all this additional power so jump on live chat and let us show you how we can revolutionise your hosting space.

PHP 7.4 Released!!

We have finally released PHP 7.4 for all UK and USA cPanel Servers. So we now support 5.6 through to 7.4

Website Monitor

Unlike other hosting companies we now pro-actively monitor all websites to ensure they are working as they should. We check SSL Status, HTTP response and IP Allocation. This is also easily viewed from your own dashboard. We are still ironing out a few issues with the way the system checks this and we have seen a few false negatives but we expect this to be sorted in the next 24 hours.

Support Pin

To help increase the security of our service we will now be asking for the support pin from your dashboard to to authenticate yourself before we carry out any account changes.

cPanel Update

We have pushed cPanel v88.0.11 to all servers

Nameserver Update

We've retired NS3 and NS4 and now operate on 2 NS Records NS1 and NS2 which are Geo-Balanced in 6 different data centres. If you are using our name-servers, please remove NS3 and NS4 from your DNS entries with your domain name registry.

If you're domain names are managed here with us, we'll do this update for you.

cPanel Update

We are updating to Roundcube 1.4 in cPanel & WHM Version 88.