Failed status

We have added the failed status to our jobs, which signifies that a job has been retried multiple times and ultimately failed. Most often this occurs when the provided review profile throws repeated exception in our system.

Learn more about our job statuses here: https://help.datashake.com/article/117-job-statuses

Callback status tracking

We are now tracking the HTTP code responses on your callbacks, and exposing those in your dashboard to help in your debugging. HTTP codes 200-299 will show as SENT in green, while any other HTTP codes will show as FAILED in red.

Payment receipts

We have made a fix which caused multiple payment receipts to be sent in succession for the same payment, and apologize for the inconvenience. This was an issue with our system that sends receipts and not with billings.

Guideline URL formats

We have added a list of guideline URL formats to help you submit profiles to the Review Scraper API: https://help.datashake.com/article/208-guideline-url-formats

API rate limiting

In an effort to improve the availability of our APIs, we have implemented a rate limitation of 10 requests per second per user. We are monitoring how this affects our reliability and will make changes accordingly.

New status page

We've made our new status page available to show you our current status and historic uptime across our services: https://status.reviewshake.com/

Jobs endpoint parameters

We have added a number of parameters to the GET /jobs endpoint, to allow you to filter jobs by:

  • from_date
  • crawl_status

We have also added pagination for those users who have many jobs and were experiencing latency issues.

BookATable support

We now support syncing reviews from Bookatable.co.uk

Influenster support

We now support syncing reviews from Influenster.com.

Google Shopping reviews