Cratejoy Platform updates
Cratejoy Platform updates

Shipping Information Section Improvement






Last year we asked all Cratejoy Marketplace sellers about their shipping practices so that we can improve the way we present this information on your Cratejoy Marketplace Listings.

Thanks to this valuable information, the Cratejoy Team has updated the way listings present shipping information and shipping schedules on the Cratejoy Marketplace.

Communicating your shipping information, clearly and concisely, means more confident purchasing for your customers and more sales for your business!

Here are some benefits of this new feature:

  • Get featured in sales & promos
    • The Cratejoy Merchandising Team can more effectively merchandise listings with clear shipping info!
  • More sales!
    • Buyers will feel more confident subscribing when shipping information is clear
  • Fewer customer questions
    • Displaying clear shipping information means less customer messages asking about shipping schedules

To use this new feature: go to your Product Listing tab on your Seller Portal and edit the shipping section.

Use the helpful tips to create an informative, easy-to-understand shipping section.

Currently, this update is available to Cratejoy Marketplace Sellers that are using Per-Product Listings. This update is only available for monthly (month-to-month, 3 month, 6 month, 12 month) or weekly subscription listings.

This update is not available for quarterly, bimonthly, or biweekly listings.

(Read more here about how to upgrade your store to Per-Product Listings.)

This update does not impact Platform stores.

Read more about how to update shipping information:

Here’s what the updated shipping section set up will look like on your “Product Listings” tab in your Seller Portal:

Screen Shot 2021-08-13 at 11.48.30 AM.png

Here’s what your customers will see on your Cratejoy Marketplace Listing:

Shipping Update Listing View.png

Shipping Policy Full Listing.png

And lastly, here is the Order Confirmation page that will your Cratejoy Marketplace customers will see after they have made a purchase:

Shipping Update Order Conf View.png

​ We’re so excited to see you increase your sales and grow your business with this new feature!

Best, Cratejoy