Not sure about how to tackle data extraction using Covidence? Take a look at our 'Getting started with Data Extraction' on our Knowledge Base: http://support.covidence.org/knowledgebase/topics/getting-started-36
Just getting started with Covidence? Take a look at the 'Getting started' resource on our Knowledge Base for some useful information and links to helpful videos: http://support.covidence.org/knowledge_base/topics/getting-started-with-covidence-new
Known issue: Studies not displaying
14 January 2019
The Covidence team has been receiving regular reports from users of blank screens when trying to work on studies.
We've identified that this issue is occurring when users try to access Covidence using Internet Explorer. Users should be able to access reviews as normal using Chrome or Firefox.
We also suggest ensuring that your version of Internet Explorer has been updated to the most recent version.
We are working to ensure that users have full access across all browsers at all times. Please contact firstname.lastname@example.org with any questions or additional issues.
Known issue: Unexpected reference counts with Imports
Covidence had an intense hiccup!
Some imports have been behaving very strangely, multiplying references within the file upon import. This will result in wildly unexpected reference counts -- 5000 studies imported from a file only containing 2200 references.
If you have experienced this issue:
The underlying problem causing this has been corrected, and we are continuing to check and double check to make sure this doesn't happen again!
It was brought to our team's attention that occasionally when voting, studies would re-appear in the voting queue with the previously cast vote greyed out.
Luckily our fabulous tech team has done some tweaking to make this problem go away. So you can keep on voting at your amazingly high speeds without worries and without having to refresh your page all the time.
Deleting custom tags!
Did a few members of your team get a little too tag-happy? Did you make a typo when you added a tag? Fear no more, you can now delete those pesky superfluous tags from your settings page!
From your review dashboard, click on Settings, then on Study tags. You won't be able to delete the pre-populated tags (i.e. Awaiting classification and Ongoing study), but all others can be deleted from this page. You can also easily add tags from here!
We're hiring! Community manager
Ready to be a Covidence user champion? Covidence is seeking to grow our user engagement and support team with a North American based Community Manager. For further details and to apply: http://bit.ly/2ifBldq. Referrals and direct applications also welcome email@example.com
Templating of custom text fields
We have good news - now when you add a custom text field to your review template form in Data Extraction this field will copy across to all newly opened forms!
Delete a PDF
You can now delete a PDF without the need to first upload a second one - Hooray!
Display of duplicates detected by Covidence
You ask, we listen! We're excited to show you the first in a series of changes we are making to the way in which you can view and manage the duplicates detected by Covidence.
You'll notice now that we display several additional fields: journal, year and page numbers.
You can also view all duplicates detected in the file, as opposed to ten at time, with those most recently detected at the top of your list.
No published changelogs yet.
Surely Covidence will start publishing changelogs very soon.
Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree