Respond to direct messages that were sent to your client's Facebook or Twitter account directly from Cloud Campaign!
Just think of all the time you'll save not having to log in to each platform!
You'll notice the new section, Direct Messages, under 'Activity Feed' in your left nav bar.
If you notice a green notification, click it to authorize Cloud Campaign to access your Facebook DMs.
Click the message count to expand any thread and respond to the message.