New Mobile Dashboard

Headway mobile update banner.png

Look here! We're introducing the new, mobile-friendly Cloud Campaign dashboard! We've pared down the complexity of our web interface to simplify mobile workflows for marketing agencies and freelancers who need to keep up with their clients while on-the-go. The mobile dashboard is now available to all customers.


Dashboard View

Dashboard View 3.gif


The new mobile dashboard homepage allows you to digest all of the important stats and updates from all of your clients and social profiles. You can quickly see the accounts and integrations linked up to a client's profile, who has access to the Cloud Campaign workspace, the posts that have gone out, and how they're performing.


Create View

Create View.gif


The Create View in the mobile dashboard allows you to create content and post from anywhere. With the ability to add custom images, videos, and links directly from your phone, as well as direct access to Pexels' database of copyright-free images, you can plan out and post your client's content at a moment's notice.


Schedule View

Schedule View 2.gif


From the Schedule View, you're able to see all of the upcoming and published posts for your client's social profiles. When you're managing multiple accounts and clients, the mobile schedule view can help you stay organized and ensure you're keeping up with your client's needs. Our Instagram Grid Preview even allows you to easily visualize what a post will look like when it hits your client's Instagram profile, helping you make changes quickly, if necessary.


Social Inbox

Social Inbox 2.gif


The mobile version of Cloud Campaign's Social Inbox will be a fan favorite. Now you can manage all of the engagement with each and every one of your social profiles in one place. From here, you can see messages and engagement with your social profiles, quickly respond to questions, and consistently stay in touch with your clients and customers from a mobile-friendly interface.


To use the mobile web app:

To use the mobile web app, log into your account on cloudcampaign.io with your mobile device. Once you've logged in, you'll be able to easily start utilizing the available mobile features including: view linked accounts and integrations, users, posts that have gone out and their performance, create and post content, view all of the upcoming and published posts, access the Instagram Grid preview, and you can see messages and engagement with your social profiles!

Need to access a feature that is not yet released on mobile? No problem! You can quickly toggle from the mobile web app to the desktop view to access these features by simply clicking the "Aa" icon in the upper-right hand side of your screen. Once you click "Aa," you'll want to click "Request Desktop Site" to toggle to the desktop view!

Want to learn more or try it for yourself? Head to our live, interactive demo or sign up for a 14-day, free trial.

Facebook and Instagram Ad Analytics

ad-analytics-headway-banner.png

A bit back, we announced a Beta rollout of Facebook and Instagram ad analytics. Today, we're happy to share that Paid Social Analytics are available for all Agency customers.

If you're not on the Agency tier, navigate to the Billing Info tab in your account to switch plans.

Save hours every month with built-in, client-ready paid social reporting. We will automatically capture the past 13 months of Facebook and Instagram ad results and include them in an easy-to-read report alongside your organic social and web analytics.

facebook-ad-analytics.gif

To use the feature:

  1. Make sure you are on the Agency Tier. Navigate to your Billing Info tab if you need to switch plans.
  2. Navigate to the Brand Settings view by clicking on the gear icon and then click on the Integrations tab.
  3. Click Facebook Ads to be redirected to Facebook and connect that client's ad account.
  4. In about 10 minutes, you will see the client's ad results pulling into the Ad Analytics tab in the left navbar.

What are you going to do with the hours you just saved this month?

Bulk Content Categorizing

Categorize your content when uploading in bulk via CSV - simply add a new column to your spreadsheet titled 'Category'.

Add multiple categories using commas.

Learn more about bulk uploads and this new feature here.

Earn $25 by Recommending Cloud Campaign

We just launched our new referral program, enabling you to earn $25 for simply setting a *qualified meeting with our sales team.

  • Have a friend that needs a new SMM tool?

  • Know of a Facebook or LinkedIn group of marketers?

Simply use your referral link to encourage other marketers to sign up for a demo with our team and earn $25 for every meeting attended and another $25 if they sign up to be a customer. They also receive $25 off their first month by using your link.

To sign up for the referral program, simply click the "Earn $25…" button in the left navbar.

activate-referral-program.png

Once enabled, you will be given a unique link that you can share via social media, email, text, or however you can get in front of your audience.

Screen Shot 2020-11-25 at 8.37.03 AM.png

What're you waiting for? Start earning $$ today!

*A "qualified meeting" is a meeting with an agency or freelancer that manages 3 or more clients.

[BETA] Facebook and Instagram Ad Analytics

We're extremely excited to share what we've been working on for the past 6 months.

Save hours each month by incorporating Facebook and Instagram ad analytics into your client reports!

Now available in Beta for Agency customers. Not yet an Agency customer? Email sales@cloudcampaign.io to upgrade your account.

Screen Shot 2020-10-20 at 2.49.50 PM.png

Show your clients exactly where their money is going and the results you're achieving. Drill down from the Objective level to campaigns to individual ads, including the creative.

Screen Shot 2020-10-20 at 2.51.13 PM.png

To enable Beta mode, navigate to your Account Settings and slide the "beta toggle"

Screen Shot 2020-10-20 at 2.52.02 PM.png

White-Labeled Support Docs

smartmockups_kfhga4sn.jpg

Access your new, free support docs that are completely white-labeled and client-ready.

Easily teach your clients how to use the platform by sharing this complete guide with them.

Access it by clicking the new 'Support Docs' link in your main dashboard menu.

support-docs-how-to.png

In-app Page Tagging

page-tagging-feature.jpeg

Tagging other pages on social media just got a lot easier!

You can now search for and tag other social media pages when creating your content directly in Cloud Campaign. This new feature works on Facebook, Instagram, Twitter, and LinkedIn.

page-tagging-preview.gif

Instagram Grid Preview

new-feature-ig-grid.jpeg

Preview exactly what your client's Instagram grid will look like with your upcoming scheduled posts, and their existing posts.

Use the date picker to see what the grid will look like on any given day, and edit posts directly from the preview.

Screen Shot 2020-06-29 at 9.14.59 AM.png

To use this new feature, navigate to your Calendar view, then click 'Grid Preview' in the top center.

To edit an upcoming post, simply click on it.

To see the performance of a previous post (likes, comments, shares), simply click on the post.

Add Comments to Bulk Uploads

Bulk uploading hundreds of posts using our CSV uploader is a huge time-saver, but what if you have a post that still needs some work from the rest of the team?

Rather than having to find the new content and add a comment for the team to see, you can now add comments directly in your spreadsheet.

Simply add a new column titled 'Comment' and type whatever you'd like.

Screen Shot 2020-04-15 at 2.28.21 PM.png

When the new content is uploaded, there will be a new comment alert and the comment will already be sitting there next to that content.

Screen Shot 2020-04-15 at 2.27.04 PM.png

Publish to Personal Facebook Accounts

In 2018, Facebook removed third-party publishing access to Facebook personal profiles. At the time we removed the functionality.

But… we've heard many of you still want a way to post to personal accounts since it's commonly requested by your clients.

Well, fret no more!

We added email reminders so you can still manually post to Facebook personal accounts.

  1. Add a 'Publisher Email' to the Facebook personal account in your Brand Settings.

Screen Shot 2020-03-28 at 6.20.50 PM.png

  1. When it's time to post, you'll receive an email reminder

Screen Shot 2020-03-28 at 6.22.29 PM.png

  1. Copy the text and image, and post the content directly on Facebook either on your computer or phone!