In-app Page Tagging

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Tagging other pages on social media just got a lot easier!

You can now search for and tag other social media pages when creating your content directly in Cloud Campaign. This new feature works on Facebook, Instagram, Twitter, and LinkedIn.

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*This feature is currently live in Beta mode.

Instagram Grid Preview

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Preview exactly what your client's Instagram grid will look like with your upcoming scheduled posts, and their existing posts.

Use the date picker to see what the grid will look like on any given day, and edit posts directly from the preview.

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To use this new feature, navigate to your Calendar view, then click 'Grid Preview' in the top center.

To edit an upcoming post, simply click on it.

To see the performance of a previous post (likes, comments, shares), simply click on the post.

Add Comments to Bulk Uploads

Bulk uploading hundreds of posts using our CSV uploader is a huge time-saver, but what if you have a post that still needs some work from the rest of the team?

Rather than having to find the new content and add a comment for the team to see, you can now add comments directly in your spreadsheet.

Simply add a new column titled 'Comment' and type whatever you'd like.

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When the new content is uploaded, there will be a new comment alert and the comment will already be sitting there next to that content.

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Publish to Personal Facebook Accounts

In 2018, Facebook removed third-party publishing access to Facebook personal profiles. At the time we removed the functionality.

But… we've heard many of you still want a way to post to personal accounts since it's commonly requested by your clients.

Well, fret no more!

We added email reminders so you can still manually post to Facebook personal accounts.

  1. Add a 'Publisher Email' to the Facebook personal account in your Brand Settings.

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  1. When it's time to post, you'll receive an email reminder

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  1. Copy the text and image, and post the content directly on Facebook either on your computer or phone!

Bulk Upload Content to Multiple Workspaces

Do you ever find yourself uploading the same content to multiple client workspaces?

Well, now it's easier than ever! You can simply upload the content once and add it to as many workspaces as you need!

From the Master View, hover over Bulk Operations and select 'Upload CSV Content'

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  1. Drop the CSV file that you want to upload containing posts and scheduled dates, if applicable.

  2. Choose the workspaces you want to add the content to.

  3. [Optional] Use each brand's default Content Settings or override them.

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What will you do with all the time you just saved? 🤔

Canned Responses

Respond to social media comments and provide top-notch support faster than ever with Canned Responses!

Create responses for commonly asked questions and simply click the Canned Response to auto-populate a response.

Using Canned Responses

To start, navigate to your Social Inbox.

Where you would normally reply to a message, you will now see a button to Manage Canned Responses. Click that button and create your first set of responses.

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Give your response a title (private) and write the message that you want to be shared on social media.

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To use your new Canned Responses, click on a message to reply. Then simply click on the response you want to use to see it automatically get added to the social media response.

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No More Backgrounds on LinkedIn Images!

LinkedIn previously added a gray background to images that were not properly sized for LinkedIn.

To combat this, we used to add a white background, but this still resulted in the image being rendered in smaller proportions than if posted manually on LinkedIn.

You can now schedule any size image to LinkedIn without a background, and it displays as full-resolution in LinkedIn's activity feed!

Faster Google Drive Loading

We changed how we access Google Drive for the Auto-Importer to significantly speed up the process for users that have a lot of content in their GDrive account.

Faster Content Loading

We migrated databases to speed up content loading! In general, this should speed up your entire usage of Cloud Campaign.

For large content libraries, you can expect to see a 17x speed up!

Add Custom Links to your White Labeled Account

You can now add custom links to your white-labeled dashboard so you can send your clients to custom support docs, back to other tools that you use, or really anywhere on the web.

To do so, navigate to your Account Settings, then click on the White Label tab.

You will see 3 tabs below. Click on Custom Links to start adding your own links to the dashboard.

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You will notice that the links will now show up in the top-right dropdown menu.

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