Post History

You can now view your post history from the calendar view including whether or not the post succeeded, which accounts it was posted to, and the associated analytics.

This has been our most requested feature to date and we're extremely excited to roll it out!

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Clicking on a previous post will show you a preview of what it looked like and what accounts the post was published to. In addition, if publishing the content to any of your accounts failed, that information will also be included.

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Note: Post history will only start showing up for new posts published after October 3rd, 2019. We will store your post history for 1 year.

Bulk Categorizing

You can now bulk tag/categorize existing content.

You can either add new tags to a content item or replace the existing tags.

To do so, navigate to your Content Library and hover over the gear icon. From the expanded menu, click "Bulk Operations".

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Choose "Re-Categorize Content"

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Select the content you want to categorize and choose the categories to tag the content with. Optionally, select if you'd like to remove the existing tags on that content.

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Click "Add Categories" when you're done. The categorizing will happen asynchronously in the background so you can work on other tasks or even close the window.

User-Generated Content

User-generated content (UGC) is a great way to source authentic, engaging content that you can share on social media.

UGC works particularly well on Instagram and can help you capture an original brand voice by resharing media that your audience shares about your brand or industry.

You can now source new UGC media directly from Cloud Campaign!

To find UGC to share, navigate to the Recommendations tab. Choose 'Images' and then select 'Instagram'. Type in whatever search term or hashtag to find trending UGC posts.

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Click the checkmark to add any of the images to your content library to then post immediately or schedule for later.

You can also click on an image to view the original Instagram post including the caption and engagement on the post. Click on the date, "Just Now", to view the post on Instagram.

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Be sure to get permission from the original publisher before reposting UGC media.

Direct Messages

Respond to direct messages that were sent to your client's Facebook or Twitter account directly from Cloud Campaign!

Just think of all the time you'll save not having to log in to each platform!

You'll notice the new section, Direct Messages, under 'Activity Feed' in your left nav bar.

If you notice a green notification, click it to authorize Cloud Campaign to access your Facebook DMs.

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Click the message count to expand any thread and respond to the message.

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Bulk Generate Reports

You can now generate reports for multiple clients in one fell swoop!

From your Master View, simply choose the date range and pick which of your clients need reports. We'll email you all of the reports when they're ready.

To generate your first bulk report:

1) Navigate to your Master View (https://cloudcampaign.io/dashboard/master)

2) Hover over 'Bulk Operations' in the top right and click 'Generate Reports'

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3) Give the report a title, choose a date range, and select one or more accounts. Then click 'Generate Reports'.

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4) We'll email you when the reports are ready!

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LinkedIn Geo-Targeting

You can now target a subset of your audience on LinkedIn!

Due to LinkedIn's limitations, the audience you are targeting must have at least 300 followers.

To target a particular audience, open the 'Target Audience' section:

  • If broadcasting, click the target icon under the text area.
  • If creating a new content piece, you will find the targeting information in the 'Publishing' tab.

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Any audiences you create will be saved to your account so you can easily reuse them. Any updates that you make to an audience will propagate to old content to ensure you are always targeting the right people on social media.

Give it a try and let us know what you think!

Improved Load Time

We sped up how Cloud Campaign loads, so you can get to what matters quicker! In fact, it's now 7x faster for large accounts and uses about 15% less memory.

Google My Business

We've added Google My Business support!

You can now schedule posts directly to your client's GMB account along with all of the other platforms we support.

Navigate to your Brand Settings and click 'Add New' to start publishing to Google My Business today!

Relink Accounts in Bulk

You can now relink accounts from the Master View!

That means if you have 150 clients and 30 of the Facebook pages became unlinked, you can now link them all in one fell swoop!

If any of your accounts are unlinked, you should see an alert in your Master View.

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If you click on that alert, you will be shown which platforms have been disconnected. Click on any of the links to see exactly what accounts became disconnected.

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You can then click, "Re-link" to re-authorize the platform and re-link all of the disconnected accounts that you are an admin of.

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And, VoilĂ ! All of your clients' accounts are now linked again.

Top Posts

Easily see your top posts for any date range.

Navigate to your historical analytics and scroll down to see your top posts! You can view posts across all accounts and dive deeper into one specific account.

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