Cloud Campaign updates
Cloud Campaign updates

Dynamically Spin Up Workspaces From a Form Using Zapier (Beta)





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Onboarding new clients and brands into Cloud Campaign has never been easier. With a free Zapier account, Cloud Campaign users can now dynamically spin up new workspaces with a simple form submission.

Watch the following video guide for tips on setting up the Zap. (Note: The trigger doesn't need to be WuFoo.)

The Zap is in Beta right now so users need to join using a special link. Please reach out to our support team to request access to the Beta program.

Get More Insights on your Top Performing Post-Types!






We heard from you that it’s difficult to visualize what your top performing content looks like. Sure, you could check the Post Insights tab, but what actually is a Video Post with Long Caption Asking a Question?

Well, good news, you can now click on the description in the Post Insights section and see all of your content that matches the post type characteristics. No more guessing what your top content is. Give it a try today!

Watermarking Improvements





Quick Bug Fix: We fixed a bug with our watermarking functionality that was sometimes making watermarks too big when applied to images. If you noticed this problem before, rest assured it’s all fixed now!

Hashtag Reporting is Live!





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After a successful Beta launch, our Hashtag Reporting functionality is now ready and available for all Cloud Campaign users! In addition to robust analytics for hashtag performance across all social channels, we've added a helpful walkthrough to help new users get acquainted with the platform.

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As you first dive into the platform, the optional guide can educate users on where to find the analytics they're most interested in. The Beta release allowed us to show off the top hashtags section of the platform, but we've also included a new section with this release - number of hashtags per post.

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Hashtag Reporting can empower agencies to better understand their clients, their marketing initiatives, and keep clients informed about the growth of their social profiles. Start making the most of marketing campaigns, social profiles, and hashtags with our brand new Hashtag Reporting features! Track custom hashtags, keep up with trends, and learn exactly how hashtags perform across different platforms and impact performance.

If you're already a Cloud Campaign customer, please reach out to us if you're interested in learning more about Hashtag Reporting or have questions about how it works. If you're not already a customer, sign up for a 14-day, free trial or talk to our team today!

Hashtag Reporting (Beta)





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Hashtags are the bread and butter of social media strategy. Now, Cloud Campaign is able to provide you better insight into the way hashtags are performing across all your clients and social profiles. With the Beta release of our Hashtag Reporting functionality, you can see engagement and impression data for hashtags for all social accounts and determine what works best for you and your client's business.

Want to start getting the benefits of Hashtag Reporting? Getting Beta access is as easy as pressing a button. If you select your profile in the upper right corner of Cloud Campaign, you'll then navigate to Account Settings. Once you're in Account Settings, you'll select User Settings and at the bottom of this page, you can enable Beta Mode. Beta Mode not only gives you access to Hashtag Reporting, but it also allows you to use any future functionality that Cloud Campaign releases to Beta.

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Please reach out to us if you're interested in learning more about Hashtag Reporting or have questions about how Cloud Campaign improves social media marketing and client retention for agencies.

Generic Platform Publishing





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Cloud Campaign is now making it easier to post to all of your social profiles. With our new updates to Generic Platform Publishing, you can receive notifications to post content out to any additional social platform(s) outside of Twitter, LinkedIn, Facebook, Instagram, Pinterest, Google My Business, or YouTube.

Marketing agencies and social media managers are always looking to experiment with new channels and find better ways to syndicate their content. Generic Platform Publishing offers an easier way for agencies to automate their posting workflows. Now, teams can simply schedule content to any channel in Cloud Campaign, and if it can't be automatically posted, you'll receive a reminder via email when it's time to post to Snapchat, TikTok, Tumblr, Reddit, etc.

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Agencies and their clients can continue to work collaboratively through Cloud Campaign's Content Approvals platform and calendar to ensure consistency across every social profile. Generic Platform Publishing allows agencies to keep all of their social schedules and workflows in one place.

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Generic Platform Publishing is a great way to automatically remind yourself when content needs to go live to the social accounts you can't automatically schedule posts for. If you have questions about how it works or are interested in setting it up, please don't hesitate to reach out to our team, we're always happy to help. :)

Pinterest Beta Release





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The Pinterest Alpha program has now been moved into Beta. We've received great feedback from Alpha testers and are now ready to open up the use of Pinterest to anyone who's part of our Beta program!

You can take advantage of the functionality from the Pinterest Alpha release as well as a few minor improvements made based on user feedback. You can publish to all of your client's Pinterest profiles and to multiple boards, as well as re-pins, all through Cloud Campaign. We've put together a helpful guide for using Pinterest in a new help center article.

Getting Beta Access

Luckily for you, getting Beta access is as easy as pressing a button. If you select your profile in the upper right corner of Cloud Campaign, you'll then navigate to Account Settings. Once you're in Account Settings, you'll select User Settings and at the bottom of this page, you can enable Beta Mode. Beta Mode not only gives you access to Pinterest, but it also allows you to use any future functionality that Cloud Campaign releases to Beta.

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Please reach out to us if you're interested in Pinterest or have questions about how Cloud Campaign can help with your client's Pinterest marketing strategy.

Instagram Direct Publishing





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You can now schedule and publish video and image content directly to Instagram through Cloud Campaign! Our customers can now post directly to Instagram without logging in to Instagram when posts need to go live. Agencies and freelancers can now improve the way they automate, plan, execute, monitor, and analyze their client's social media marketing initiatives with Instagram.

Here are some technical details about our new connection through Instagram's Content Publishing API:

Photo Requirements

  • Maximum file size: 8MiB
  • Aspect ratio: Must be within a 4:5 to 1.91:1 range
  • Minimum width: 320 (will be scaled up to the minimum if necessary)
  • Maximum width: 1440 (will be scaled down to the maximum if necessary)
  • Height: Varies, depending on width and aspect ratio
  • Formats: JPEG

Videos must meet the following specifications:

  • Container: MOV or MP4 (MPEG-4 Part 14), no edit lists, moov atom at the front of the file.
  • Audio codec: AAC, 48khz sample rate maximum, 1 or 2 channels (mono or stereo).
  • Video codec: HEVC or H264, progressive scan, closed GOP, 4:2:0 chroma subsampling.
  • Frame rate: 23-60 FPS.
  • Picture size:
  • Maximum columns (horizontal pixels): 1920
  • Minimum aspect ratio [cols / rows]: 4 / 5
  • Maximum aspect ratio [cols / rows]: 16 / 9
  • Video bitrate: VBR, 5Mbps maximum
  • Audio bitrate: 128kbps
  • Duration: 60 seconds maximum, 3 seconds minimum
  • File size: 100MB maximum

The new options that users will see when linking or relinking their Instagram accounts to Cloud Campaign:

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Content Supported:

As of now, our ability to connect to Instagram and directly publish your content only allows for single image or video posts. There is no way to support stories or carousel posts through Instagram's API at this time.

Have additional questions or want to get started using Cloud Campaign with Instagram? Reach out to us here.

Pinterest Alpha Release





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We're excited to release the Alpha version of the Cloud Campaign + Pinterest integration! Now, you can connect your Pinterest accounts (both personal and business) to Cloud Campaign. Now, you can easily link/relink accounts, create and edit content, publish, and auto-import from Pinterest like you can with your other social profiles.

Please reach out to us if you're interested in the Pinterest integration and want to request Alpha access.

Below, you'll find a comprehensive list of what's supported and what's still to come with our Alpha release:

Pinterest Alpha Functionality:

Content: Video (business account only), Image, Link, Text as caption with other media but not Text Only.

Profile: Business or Personal.

API rate limit: 15 writes per user per hour.

Important Notes: The title of content in Cloud Campaign will post as the title of the pin. If the title is extrapolated from platform-specific captions, the Pinterest caption will be used to extrapolate the title that should post to Pinterest.

Linking or relinking a Pinterest account: You need to be signed in to the account you want to link before clicking on Pinterest within Cloud Campaign. When an account is first linked, the most recently modified board is selected as a default board.

Pinterest Alpha Release Notes and Limitations:

  • Linking/relinking accounts, content creation/editing, publishing, auto-importing included.
  • Does not yet work on mobile.
  • No analytics, no community management (social inbox, DMs, mentions), no activity feed.
  • To see what boards are selected for content, you'll need to open the edit content modal and look at the Publishing section.
  • As of now, if a post fails to some boards but succeeds to others, Cloud Campaign will say that the post succeeded.
  • Archived and non-archived boards are treated identically in Cloud Campaign (no indication of what is and isn't archived).

New Mobile Dashboard





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Look here! We're introducing the new, mobile-friendly Cloud Campaign dashboard! We've pared down the complexity of our web interface to simplify mobile workflows for marketing agencies and freelancers who need to keep up with their clients while on-the-go. The mobile dashboard is now available to all customers.

Dashboard View

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The new mobile dashboard homepage allows you to digest all of the important stats and updates from all of your clients and social profiles. You can quickly see the accounts and integrations linked up to a client's profile, who has access to the Cloud Campaign workspace, the posts that have gone out, and how they're performing.

Create View

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The Create View in the mobile dashboard allows you to create content and post from anywhere. With the ability to add custom images, videos, and links directly from your phone, as well as direct access to Pexels' database of copyright-free images, you can plan out and post your client's content at a moment's notice.

Schedule View

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From the Schedule View, you're able to see all of the upcoming and published posts for your client's social profiles. When you're managing multiple accounts and clients, the mobile schedule view can help you stay organized and ensure you're keeping up with your client's needs. Our Instagram Grid Preview even allows you to easily visualize what a post will look like when it hits your client's Instagram profile, helping you make changes quickly, if necessary.

Social Inbox

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The mobile version of Cloud Campaign's Social Inbox will be a fan favorite. Now you can manage all of the engagement with each and every one of your social profiles in one place. From here, you can see messages and engagement with your social profiles, quickly respond to questions, and consistently stay in touch with your clients and customers from a mobile-friendly interface.

To use the mobile web app:

To use the mobile web app, log into your account on with your mobile device. Once you've logged in, you'll be able to easily start utilizing the available mobile features including: view linked accounts and integrations, users, posts that have gone out and their performance, create and post content, view all of the upcoming and published posts, access the Instagram Grid preview, and you can see messages and engagement with your social profiles!

Need to access a feature that is not yet released on mobile? No problem! You can quickly toggle from the mobile web app to the desktop view to access these features by simply clicking the "Aa" icon in the upper-right hand side of your screen. Once you click "Aa," you'll want to click "Request Desktop Site" to toggle to the desktop view!

Want to learn more or try it for yourself? Head to our live, interactive demo or sign up for a 14-day, free trial.