Cloud Campaign updates
Cloud Campaign updates
cloudcampaign.io

Schedule Instagram Carousel Posts From Cloud Campaign

 

New

  

product-updates-instagram-carousel.png

We're stoked to be among the first to support direct publishing of Carousel posts to Instagram after Meta just announced a new API endpoint enabling the feature today.

Be sure to send some love to our dedicated team of engineers who moved meta-mountains to get you this feature today.

You don't even need to do anything different. Just schedule a multi-image post in Cloud Campaign like you normally would and watch in delight as your Carousel posts without any intervention.

If you experience any issues with this new feature or have feedback, please shoot us a note at support@cloudcampaign.io. Happy scheduling!

Bulk Copy Content to Other Workspaces! (Beta)

 

New

  

bulk-copy-content-to-other-workspaces.png

Managing your Content Library in bulk just got a whole lot easier! You can now use the Copy Content to Other Workspaces feature to copy items of your choice to other workspaces. This is especially helpful for folks who re-purpose content across multiple workspaces.

This feature is still in development and comes with a few notes. We'll be working on improving this feature in the coming weeks with additional functionality, but for now please be aware that:

  1. Watermarks on content will be applied when copied over
  2. Categories applied to content will not copy over to the new workspace(s)
  3. Default posting accounts will not be copied over to the new workspace(s)

To access the feature, first enable Beta mode by clicking Account Settings, then toggle Beta Mode on.

'Copy Content to Other Workspaces' will now be available when you access Bulk Actions in your Content Library.

If you experience any issues with this new feature, please shoot us a note at support@cloudcampaign.io. Happy copying!

Set Default Post Time on Calendar

 

New

  

set-default-post-time.png

We use hundreds of data points to automatically find the best time to post when you drag and drop content onto the calendar or when you bulk upload content via a spreadsheet.

But sometimes you just want to focus on consistency and publishing at the same time every day - we get that! With this new feature, you can override the Optimal Post Time and instead set a default post time when dropping posts onto the calendar, scheduling new posts from the calendar, and when using spreadsheet scheduling.

To get started, navigate to your Brand Settings and click on the Publishing tab to see the new "Override Optimal Post Time Setting". Enable this toggle, choose your ideal post time, and don't forget to click Save Changes! Check out the interactive walkthrough below for reference. Happy scheduling!

Respond to Instagram Messages From Within Cloud Campaign!

 

New

  

instagram-messenger-in-beta-1.3.22.png


You can now respond to Instagram direct messages within the Monitor section of Cloud Campaign!

Simply relink your Instagram account and navigate to the Direct Messages tab to see your DMs start rolling in. New messages, as well as story mentions and story replies, will all be included in the Direct Messages inbox.



Note: You will have 7 days to respond to new messages via the dashboard. After that window, you will not be able to respond through the dashboard and must respond directly from Messenger.

If you experience any issues with this feature, please shoot us a note at support@cloudcampaign.io.

Cloud Connect is Live!

 

New

  

cloud-connect-out-of-beta-10.10.21.png

We're stoked to announce Cloud Connect is now available for all customers! Cloud Connect is a new feature that lets your clients link or reconnect their social media accounts without logging in or sharing usernames and passwords. It's a fast, easy, and safe way to connect your client's account to Cloud Campaign.

Check out this GIF to learn how to access the feature. If you experience any issues using Cloud Connect, please shoot us a note at support@cloudcampaign.io. Happy connecting!

cloud-connect-out-of-beta.gif

Improvements to Image Uploading

 

Improvement

  

image-upload-enhancements-10.19.201.png

Image lovers, rejoice! You can now upload up to 10 images at once when creating content. This lets you add more visual storytelling to your content with fewer clicks. To make wrangling those images easier, you can now drag and drop content with your mouse to change the order in which images are posted. Check it out!

ezgif.com-gif-maker.gif

Please note that not all platforms support multi-image posts. Images will be posted in the order they're arranged until the platform cap is reached. Here are the current image upload caps by platform:

  • Facebook: 10 images
  • LinkedIn: 9 images
  • Twitter: 4 images
  • Google My Business: 1 image
  • Pinterest: 1 image
  • Instagram: 1 image (up to 10 if manual publishing is enabled - click here for details)

Drop us a line at support@cloudcampaign.io if you have any questions about this new functionality or how it can improve the way you create multi-image posts.

Tagging Enhancements

 

Improvement

  

tagging-imrpvements-product-update-header.png

Several improvements have been made to tagging. You can now copy/paste after an @ symbol to tag accounts on all platforms that support tagging. Searching for tags on LinkedIn just got easier - find the page you’re looking for with improved search functionality. You can also now tag organizations from a personal LinkedIn account in your posts.

Drop us a line at support@cloudcampaign.io if you have any questions about this new functionality or how it can improve the way you tag or @mention users.

Cloud Connect Beta is Live!

 

New

  

cloud-connect-beta-header.png

Cloud Connect is a new Beta feature you can use within Cloud Campaign to let your clients link or reconnect their social media accounts without them logging in or sharing user names or passwords. It's a fast, easy, and safe way to connect your client's account to Cloud Campaign.

Watch this short video to learn how to enable Beta Features within Cloud Campaign so you can begin using Cloud Connect today. If you experience any issues using Cloud Connect, please shoot us a note at support@cloudcampaign.io.

Category & Hashtag Analytics Improvements

 

Improvement

 

 

september-product-update-header.png

View Your Most Engaging Content

You can now see the content associated with your most engaging categories and hashtags! In Category and Hashtag Analytics (under Monitor), click on the new filter icon to see the top posts in your content library.

Screen Shot 2021-09-10 at 10.46.55 AM.png

Make Data-Driven Marketing Decisions

We’ve also analyzed attributes across thousands of social media posts, developing key insights to help you make faster data-driven marketing decisions. Navigate to your Category or Hashtag Analytics (under the Monitoring section) to access the new “Insights” box showing what content your audience engages with the most over a specific time frame.

Screen Shot 2021-09-10 at 12.47.13 PM.png

Let us know if you have any questions about this new functionality or how it can improve the way you engage with your media library. Drop us a line at support@cloudcampaign.io if you need any assistance navigating your Category or Hashtag Analytics.

Category-Based Reporting is Live!

 

New

 

 

Group 38.png

Category-based reporting has moved out of Beta Mode and is now generally accessible to all Cloud Campaign users. Under Analytics > Category, you can look at the data behind all your Cloud Campaign categories and see your most used, viewed, and engaging content categories — helping you drive a smarter social media marketing strategy as you go forward.

Try it for yourself and see how other agencies are getting better results from their categories with category-based reporting. Reach out to us at support@cloudcampaign.io if you have any questions about how to navigate your category analytics.