Publish to Personal Facebook Accounts

In 2018, Facebook removed third-party publishing access to Facebook personal profiles. At the time we removed the functionality.

But… we've heard many of you still want a way to post to personal accounts since it's commonly requested by your clients.

Well, fret no more!

We added email reminders so you can still manually post to Facebook personal accounts.

  1. Add a 'Publisher Email' to the Facebook personal account in your Brand Settings.

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  1. When it's time to post, you'll receive an email reminder

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  1. Copy the text and image, and post the content directly on Facebook either on your computer or phone!

Bulk Upload Content to Multiple Workspaces

Do you ever find yourself uploading the same content to multiple client workspaces?

Well, now it's easier than ever! You can simply upload the content once and add it to as many workspaces as you need!

From the Master View, hover over Bulk Operations and select 'Upload CSV Content'

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  1. Drop the CSV file that you want to upload containing posts and scheduled dates, if applicable.

  2. Choose the workspaces you want to add the content to.

  3. [Optional] Use each brand's default Content Settings or override them.

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What will you do with all the time you just saved? 🤔

Canned Responses

Respond to social media comments and provide top-notch support faster than ever with Canned Responses!

Create responses for commonly asked questions and simply click the Canned Response to auto-populate a response.

Using Canned Responses

To start, navigate to your Social Inbox.

Where you would normally reply to a message, you will now see a button to Manage Canned Responses. Click that button and create your first set of responses.

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Give your response a title (private) and write the message that you want to be shared on social media.

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To use your new Canned Responses, click on a message to reply. Then simply click on the response you want to use to see it automatically get added to the social media response.

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No More Backgrounds on LinkedIn Images!

LinkedIn previously added a gray background to images that were not properly sized for LinkedIn.

To combat this, we used to add a white background, but this still resulted in the image being rendered in smaller proportions than if posted manually on LinkedIn.

You can now schedule any size image to LinkedIn without a background, and it displays as full-resolution in LinkedIn's activity feed!

Faster Google Drive Loading

We changed how we access Google Drive for the Auto-Importer to significantly speed up the process for users that have a lot of content in their GDrive account.

Faster Content Loading

We migrated databases to speed up content loading! In general, this should speed up your entire usage of Cloud Campaign.

For large content libraries, you can expect to see a 17x speed up!

Add Custom Links to your White Labeled Account

You can now add custom links to your white-labeled dashboard so you can send your clients to custom support docs, back to other tools that you use, or really anywhere on the web.

To do so, navigate to your Account Settings, then click on the White Label tab.

You will see 3 tabs below. Click on Custom Links to start adding your own links to the dashboard.

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You will notice that the links will now show up in the top-right dropdown menu.

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Schedule Facebook Cover Photos!

You can now pre-schedule your Facebook cover photos for business pages, the same way you schedule social media posts.

When creating a new post, click 'Toggle Advanced' to see the option to turn the post into a cover photo.

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In your content library, you'll notice your new post will be tagged as a Cover Photo.

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Schedule the content as you normally would. When the time comes, your cover photo will be updated on Facebook!

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Image Watermarks

Automatically add watermarks to new images that you upload to Cloud Campaign.

You can upload your logo or icon to use for watermarks in the Brand Settings, as well as configure the size, transparency, and location.

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Content Expiration

You can now set content to expire after a certain date or after it has been posted a certain number of times.

Expired content will stay in schedule queues, but will not post.

To enable content expiration, edit an existing piece of content (or create new content) and navigate to the Publishing tab.

Click 'show' next to Content Expiration and set your desired expiration settings. Click Save or Update.

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