Cloud Campaign updates
Cloud Campaign updates
cloudcampaign.io

Category-Based Reporting is Live! (in Beta)

 

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With Cloud Campaign's approach to content management and social strategy being so heavily involved in this idea of categories, we're happy to say we now offer category-based reporting! Under Analytics > Category, you can now see statistics on your most used, viewed, and engaging categories in Cloud Campaign. This feature helps you better understand the kind of content that's working with your audience and push more content through high-performing categories.

While the dashboard is only in Beta right now, anyone can get access to it. Simply navigate to the upper right corner of Cloud Campaign, select Account Settings and select User Settings. At the bottom of the subsequent page, you can enable Beta Mode. This will give you access to the new category-based reporting tab in Cloud Campaign.

If you have any additional questions about category-based reporting or how to get access to it, please don't hesitate to reach out to us at support@cloudcampaign.io.

Instagram Video Thumbnails

 

Improvement

 

 

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We've heard your feedback around selecting a thumbnail of your choice when sharing videos on Instagram. We're happy to say that, as of today, you can take a frame of your choosing and make it the thumbnail image for your Instagram videos! 🎉

When you go to post content to your channels or when you're adding content into the content library, you'll simply scroll through the video to find the frame you like and select the screen icon (in Content Library) or "Use Frame as Thumbnail" (in the Post Now section).

Customize the look and feel of your Instagram feed just a little bit more with custom thumbnails when uploading Instagram videos. If you have trouble using this feature, please reach out to our support team at support@cloudcampaign.io.

Social Inbox Improvements

 

Fix

 

 

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We heard your feedback around slow load times in our social inbox. So, we enhanced the social inbox and made it more performant - posts pushed into the social inbox will load faster and nested comments will also load on demand. The Social Inbox improvements allow you to start responding to customer inquiries and interacting with people across all social profiles without delay.

Dynamically Spin Up Workspaces From a Form Using Zapier (Beta)

 

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Onboarding new clients and brands into Cloud Campaign has never been easier. With a free Zapier account, Cloud Campaign users can now dynamically spin up new workspaces with a simple form submission.

Watch the following video guide for tips on setting up the Zap. (Note: The trigger doesn't need to be WuFoo.)


The Zap is in Beta right now so users need to join using a special link. Please reach out to our support team to request access to the Beta program.

Get More Insights on your Top Performing Post-Types!

 

Improvement

 

 

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We heard from you that it’s difficult to visualize what your top performing content looks like. Sure, you could check the Post Insights tab, but what actually is a Video Post with Long Caption Asking a Question?

Well, good news, you can now click on the description in the Post Insights section and see all of your content that matches the post type characteristics. No more guessing what your top content is. Give it a try today!

Watermarking Improvements

 

Fix

 

 

Quick Bug Fix: We fixed a bug with our watermarking functionality that was sometimes making watermarks too big when applied to images. If you noticed this problem before, rest assured it’s all fixed now!

Hashtag Reporting is Live!

 

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After a successful Beta launch, our Hashtag Reporting functionality is now ready and available for all Cloud Campaign users! In addition to robust analytics for hashtag performance across all social channels, we've added a helpful walkthrough to help new users get acquainted with the platform.


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As you first dive into the platform, the optional guide can educate users on where to find the analytics they're most interested in. The Beta release allowed us to show off the top hashtags section of the platform, but we've also included a new section with this release - number of hashtags per post.


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Hashtag Reporting can empower agencies to better understand their clients, their marketing initiatives, and keep clients informed about the growth of their social profiles. Start making the most of marketing campaigns, social profiles, and hashtags with our brand new Hashtag Reporting features! Track custom hashtags, keep up with trends, and learn exactly how hashtags perform across different platforms and impact performance.

If you're already a Cloud Campaign customer, please reach out to us if you're interested in learning more about Hashtag Reporting or have questions about how it works. If you're not already a customer, sign up for a 14-day, free trial or talk to our team today!

Hashtag Reporting (Beta)

 

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Hashtags are the bread and butter of social media strategy. Now, Cloud Campaign is able to provide you better insight into the way hashtags are performing across all your clients and social profiles. With the Beta release of our Hashtag Reporting functionality, you can see engagement and impression data for hashtags for all social accounts and determine what works best for you and your client's business.

Want to start getting the benefits of Hashtag Reporting? Getting Beta access is as easy as pressing a button. If you select your profile in the upper right corner of Cloud Campaign, you'll then navigate to Account Settings. Once you're in Account Settings, you'll select User Settings and at the bottom of this page, you can enable Beta Mode. Beta Mode not only gives you access to Hashtag Reporting, but it also allows you to use any future functionality that Cloud Campaign releases to Beta.


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Please reach out to us if you're interested in learning more about Hashtag Reporting or have questions about how Cloud Campaign improves social media marketing and client retention for agencies.

Generic Platform Publishing

 

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Cloud Campaign is now making it easier to post to all of your social profiles. With our new updates to Generic Platform Publishing, you can receive notifications to post content out to any additional social platform(s) outside of Twitter, LinkedIn, Facebook, Instagram, Pinterest, Google My Business, or YouTube.

Marketing agencies and social media managers are always looking to experiment with new channels and find better ways to syndicate their content. Generic Platform Publishing offers an easier way for agencies to automate their posting workflows. Now, teams can simply schedule content to any channel in Cloud Campaign, and if it can't be automatically posted, you'll receive a reminder via email when it's time to post to Snapchat, TikTok, Tumblr, Reddit, etc.


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Agencies and their clients can continue to work collaboratively through Cloud Campaign's Content Approvals platform and calendar to ensure consistency across every social profile. Generic Platform Publishing allows agencies to keep all of their social schedules and workflows in one place.


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Generic Platform Publishing is a great way to automatically remind yourself when content needs to go live to the social accounts you can't automatically schedule posts for. If you have questions about how it works or are interested in setting it up, please don't hesitate to reach out to our team, we're always happy to help. :)

Pinterest Beta Release

 

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The Pinterest Alpha program has now been moved into Beta. We've received great feedback from Alpha testers and are now ready to open up the use of Pinterest to anyone who's part of our Beta program!

You can take advantage of the functionality from the Pinterest Alpha release as well as a few minor improvements made based on user feedback. You can publish to all of your client's Pinterest profiles and to multiple boards, as well as re-pins, all through Cloud Campaign. We've put together a helpful guide for using Pinterest in a new help center article.


Getting Beta Access

Luckily for you, getting Beta access is as easy as pressing a button. If you select your profile in the upper right corner of Cloud Campaign, you'll then navigate to Account Settings. Once you're in Account Settings, you'll select User Settings and at the bottom of this page, you can enable Beta Mode. Beta Mode not only gives you access to Pinterest, but it also allows you to use any future functionality that Cloud Campaign releases to Beta.

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Please reach out to us if you're interested in Pinterest or have questions about how Cloud Campaign can help with your client's Pinterest marketing strategy.