Hey Clever Community 😀
We squashed some bugs and made some improvements. As a result, Clever Messenger is now even more awesome! 🎉
Here's what's going on:
✨ New - Ice Breakers: Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions. A maximum of 4 questions can be set via Clever Messenger. You can view this as 4 customizable "Get Started" buttons if you will.
✅ Fixed - When the actual Tags, Custom Fields, or Global Fields used in Segments are deleted it would result in the Segment not being able to load and you’d be unable to edit the Segment. This is now fixed. Segments based on deleted values will now open again, it will show the attribute (Tag, Custom Field, or Global Field), but the value will be blank since the value was deleted.
✅ Fixed - Through Importing Flows, or Installing a Template that has Segments some Segments would not be imported correctly. This is now fixed.
✨ In Progress - Facebook has changed how the Customer Chat webhook works, which in some cases result in the flow tied to your Customer Chat widget not being triggered when a person interacts with your Customer Chat widget. We have identified the issue and we're working on a fix. Guest Mode is not affected and works as it should.
✨ Improvement - Updated Chatbot Templates
✨ Improvement - We’ve updated existing articles in our Knowledge Base.
We continue to improve and communicate this to you on a weekly basis! 💪And that's it. We hope you love this report. On to the next one. 🙃
Thanks again for your continuous support, looking forward to sending some more cool stuff your way! 🙏🔥
The Clever Messenger Team
PS: Got a bug to report? Let us know via support!