We've made some technical adjustments to get make reports load up a whole lot faster for you, especially if you're a heavy user with lots of data. Thanks for your feedback and your patience!
Improved loading time for reports ⚡️
Buffer Reply for Android is here 📱
Wahoo! You can now use your Android device to triage and reply to messages on-the-go with our brand new Android app!
For our iOS friends: We have an app for you too! Grab it from the iOS App store here.
We have a mobile app! 📲
Exciting news! You can now use Reply on the go! 🎉
Reply for iOS is available to download from the App Store.
We're thrilled to offer a companion to our web app that allows you to triage and reply to conversations wherever you are.
For our Android users: 👋 We'll be releasing an app for you very soon. In the meantime, if you're interested in early access and sharing feedback, feel free to sign up here.
Undo a Reply 😅
Ever get that sinking feeling after hitting send on a reply? You can now undo a reply immediately after sending it, in case it was a mistake or you want to rethink it!
If you hit Undo in the green confirmation popup, we'll take you back to your reply so that you can make any edits. No sweat!
Save more time with Saved Replies 📖
Yay! You can now save replies to common questions and conversations, so you don’t have to search around for snippets or type up the same message, again and again.
To create your first saved reply, go to Settings, then Saved Replies. Or feel free to check out this short guide in our knowledge base.
Easily connect Instagram accounts 👍
Exciting news! You can now connect an Instagram account with just a couple of clicks. To connect an account, go to Settings, then Social Accounts.
More context for your conversations 👀
Last week we made some handy tweaks to your contact sidebar, to help you see more context of your contact conversations. (What a mouthful! 😝)
- A timestamp now shows when other conversations were last updated. At a glance, you can see if their last contact was this week or 6 months ago.
- You can now see the status (open, pending or closed) of other conversations. This makes it easy to see if another thread or conversation is currently open with a contact.
- We show a little reply icon to indicate if you've sent the last reply in a conversation.
Support for Czech language automations 🇨🇿
You can now route, assign or tag conversations that are in Czech. Skvělý!
Toggle keyboard shortcuts on/off 👌
If keyboard shortcuts aren't your thing 😅, you can now choose to disable them with one click from Settings > Account:
An improved conversation experience
Today we're excited to share a number of improvements to your conversation experience in Reply:
Easily include others in your @mention replies
It's now easier than ever include (or exclude) users from your @mention replies. Simply click on the recipients for a quick list:
You can even set reply-all as your default.
From Tweet to Direct Message
Moving from a Tweet to a Direct Message with a customer is now a snap:
A larger, clearer composer
We've made more room for you to work with a an improved composer:
Highlighted thread items
And lastly, we're now highlighting the current item (Tweet, comment, etc) you're replying to, making things clearer than ever:
No published changelogs yet.
Surely buffer-reply will start publishing changelogs very soon.
Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree