New: Facebook Reviews ★★★★☆

We're working hard to make Reply the best place to handle all of your social engagement. Starting today, in addition to comments and private messages, you'll now be able to take action on any Facebook Reviews your page(s) receive too:

You'll see the star rating, as well as any comments left by the reviewer, and of course be able to reply directly from our inbox.

New: view Facebook comment GIFs 🎉

Last month Facebook announced that GIFs were finally making their way to comments. Celebration, hilarity, and intense debate around how to pronounce the word GIF ensued.

Today, we're excited to share that GIFs in Facebook comments are now shown in Reply, too:

☝️yup, that's GIF within a GIF. 😂

New: Email notification preferences 📫

Like snail mail, this one is loooong overdue... but you can now control which emails (and notifications) you get from us. Yay 🎉!

Just head to Settings > Notifications where you can toggle on / off whatever you'd like:

New: Quote Tweets & unfurled links 🔗

Hot on the heels of our recent Twitter updates, we're excited to share two more improvements we think your team will love: support for quote Tweets and auto-expanded Twitter status links!

Quote Tweets, retweets with a comment, are now supported in Reply and will be shown with a nice preview, including any attached media. The same goes for any Twitter status links shared in a Tweet too!

You'll no longer need to blindly click on a status link or head to Twitter for more context 🙌.

New: hiding Facebook comments 👻

Another Friday update, coming in hot! Along with deleting Facebook comments, you can now also hide comments directly from Reply too:

Go forth and moderate 😊.

Respond is now Buffer Reply 🎉

We're excited to share that Respond is now Buffer Reply. New name, same great product you've come to love.

Why the change?

Our new name reflects where we're headed – towards a better connected family of products at Buffer. We're excited to share more on this with you soon!

Do I need to do anything?

Nope, you're all set! We've worked hard to make the transition as seamless as possible for you.

New: Facebook wall posts ✍️

It's Friday and we've got a nice little update to start your weekend right.

Today we're rolling out support for Facebook wall posts (visitor posts). Along with comments on your own posts, you can now reply to visitor wall posts, and comments on those posts, too.

If you've already connected a Facebook page to Respond there's nothing you need to do. New wall posts (and their comments) will start appearing in your team inbox shortly.

Twitter: more room for replies

Today we're rolling out an update to give teams more room when replying to Tweets. Specifically, these items will no longer count toward your 140-character limit:

  • @names when replying to a Tweet
  • Media attachments like gifs or images
  • Invite to Direct Message links

Minor improvements and bug fixes 🐛

Today we're fixing a few pesky bugs:

  • Tweet likes should now be in sync when switching between Twitter accounts for replies. Thanks Mateusz!
  • Facebook comment replies are no longer treated like Tweets and limited to 140 characters. Yikes, sorry about that one!
  • "Could not get friendship status" errors are now greatly reduced. We hope we're still friends ;-).
  • Minor copy fixes – Instargram is now Instagram.

Instagram Early Access

Today we're rolling out early access to our latest channel integration: Instagram 🚀.

If your team is interested in getting early access before the full release later this month, shoot us a Facebook message, Twitter DM or email.

No published changelogs yet.

Surely buffer-reply will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree