Brixly Elite - Single-Sign for Reseller and Elastic Cloud Products - Now Available

We are now proud to announce the release of 'SSO' capabilities within our Brixly Elite module.

When selling our cPanel based services (for example, Reseller Hosting or our Elastic Cloud), your clients will be presented with the option to login directly to the product / service from within your WHMCS.

This has been made possible, by the addition of the new field 'Allow ssoLogin in Client Area' when configuring the product / service in your WHMCS.

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To enable this functionality, please edit your product in WHMCS, and select the additional flag above.

Once enabled, any client who has purchased this product will have a single-signon login option available from your client area.

Litespeed vs Bolt-Cache - The Results!

We had previously sent out a survey to weigh up the options of Bolt-Cache (our existing caching solution) vs Litespeed with LSCache.

The Results:

Have you used our Bolt-Cache plugin?

Yes - 74.14% - No - 25.86%

How would you rate our Bolt-Cache or CloudNS solutions in the following areas? (1 = lowest, 5 = highest)

Majority Vote: Simplicity: 5, Ease of Use: 5, Usability / UI: 5, Performance Gain : 5, Commercial Benefit / Marketing: 5

Have you ever used, or had any experience with Litespeed Enterprise web servers / hosting?

Yes - 63.93% - No - 36.07%

How would you rate Litespeed as a user / reseller? (1 = low, 5 = high)

Majority Vote: Simplicity: 5, Ease of Use: 5, Usability / UI: 5, Performance Gain: 5, Commercial Benefit / Marketing: 5, LSCache Benefits: 5

Which of the following platforms would you prefer to see available on our servers (as the two solutions can't co-exist)?

Bolt-Cache with CloudNS - 56.00% - Litespeed with LSCache - 44.00%

Would you be willing to pay an additional amount if we introduced Litespeed with LSCache to our servers and reseller platforms?

No 62.50% - Yes 37.50%

How much extra would you be willing to spend to have the Litespeed and LSCache instead of Bolt-Cache?

Majority Vote: £0 - £5/m

The feedback received was incredible, and has helped us with the decision-making process internally as to the best step forward.

The Outcome:

Based on the feedback taken from the survey, we found a number of pointers…

  • Those of you who are using Bolt-Cache, have found its performance to be outstanding in comparison with other solutions tested on the market
  • Those of you who haven't used Bolt-Cache, still found the hosting platform to be fast and reliable
  • Its clear from our reports that clients are happy with our pricing, and wouldn't consider paying a significant amount more for the introduction of Litespeed
  • Those who have used Litespeed, like its simplicity vs Bolt-Cache (which can seem more complex in the way it changes the backend infrastructure)

So What Did We Do…?

…We used both!

We decided that our customers deserve the best of both worlds, those who use our default service should be on the fastest speeds we can get them and those who opt to use Bolt-Cache should still see the benefits.

cPanel SSH Access - Port Changed

Please note that all cPanel servers now use the default SSH port 22.

This change has now been introduced as a followup to the implementation of the BitNinja security suite, allowing for more convenient connections to SSH.

BitNinja - Site Protection now AVAILABLE

Until now, BitNinja has worked in the background to protect your sites from a wide range of attacks, malware, brute force and more.

We are now pleased to announce the release of BitNinja 'Site Protection', which is a plugin available within cPanel. This gives you full visibility on the scale of the attacks found within your site or application and is available free of charge to all clients.

Client Area - Reseller Quotas Resolved

Previously, our client area was showing limits for those plans which didn't have any defined limitations. This was a bug in WHMCS, which we have now patched. The client area should now reflect the correct usage / available bandwidth and storage quotas.

Email Delivery Limits

Due to a number of abuse cases, we have been forced to revise our current configuration, limits and policies in terms of outbound mail.

As part of that revision, we will be decreasing our sending limit per account to 75/hour.

On checking through our service delivery statistics, for genuine usage, we anticipate less than 2% of accounts to be affected by the change globally.

The new limits ensure that we are able to continue to provide MailChannels, which we know remains ever-popular within our hosting solutions.

cPanel Reseller - Plan Alterations

In preparation for the upcoming cPanel pricing revisions, we have decided as a first phase to remove some of our products / services from availability.

We will no longer provide or provision the following accounts…

  • cPanel Reseller - Pro 500
  • cPanel Reseller - Pro 350
  • cPanel Reseller - Pro 200
  • cPanel Reseller - Pro 75

This leaves the following cPanel plans available for purchase/upgrade…

  • cPanel Reseller - Entry
  • cPanel Reseller - Pro 50
  • cPanel Reseller - Pro 100
  • cPanel Reseller - Pro 150
  • cPanel Reseller - Pro 250

Whilst we appreciate there is a more significant increase between the Pro 150 and Pro 250 plans, these larger accounts equally have more overhead and resource requirements, and equally less revenue per-user.

Any clients on the following plans will be contacted to make alterations to their existing packages…

  • cPanel Reseller - Pro 500
  • cPanel Reseller - Pro 350

For clients currently using the following plans, your account will remain unaffected…

  • cPanel Reseller - Entry
  • cPanel Reseller - Pro 50
  • cPanel Reseller - Pro 100
  • cPanel Reseller - Pro 150
  • cpanel Reseller - Pro 200
  • cPanel Reseller - Pro 250

Brixly Elite - WHMCS v8.x Support

Our Brixly Elite module is now compatible with version 8.x of WHMCS.

If you do experience any issues with the module, then feel free to contact our support team directly for further assistance.

Bolt-Cache - PHP 7.4 Now Available!

We are pleased to announce the release of PHP 7.4 support on Bolt-Cache and CloudNS, offering industry-leading performance and caching solutions for your clients free of charge now with the latest PHP 7.4 release.

We have also enabled memcached / opcache as standard for all sites using Bolt-Cache, to further enhance performance.

Performance Improvements

We have rolled out some minor changes to our Apache / mod_lsapi configuration to improve overall performance.

  • Removed mod_security (now replaced by BitNinja)
  • Replaced mpmworker with mpmevent
  • Enabled memcache on all PHP versions
  • Tuned CRIU / Checkpoint Restore in Userspace