Boulevard changelog
Boulevard changelog
joinblvd.com

New warning to confirm staff deactivation

 

Improvement

  

When deactivating a staff member's profile in Boulevard, a new warning message will display to prompt confirmation of the action.

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If the staff member is a service provider with scheduled appointments, the message will also display the number of scheduled appointments still associated with the staff member to ensure appointments are not mistakenly hidden from the calendar upon deactivation.

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Adjust a resource shift from the calendar view

 

Improvement

  

You can now manage your resource shifts directly from the calendar view of the dashboard. Simply click on the name of the resource directly above the resource's column on the calendar and select "Adjust shift." From there, you are able to adjust the timing of the resource's available hours or mark the resource as unavailable.

If a recurring schedule is published for the resource, you can modify the shift for the single day or for each recurring shift on that particular day.

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Faster Beta Reports

 

Improvement

  

We improved the refresh rate of Beta Reports by as much as 75%, so now you can get up-to-date data in about 1-2 hours. We'll keep working on it, but this update should make end-of-day reporting a little easier.

New warning message to prevent timecard overlaps

 

Improvement

  

When creating a new timecard for an employee, the dashboard will now present a warning message if the timecard overlaps with an existing timecard entry. For example, if an employee has clocked in and out to create a timecard spanning 9am-5pm and a new timecard is created with a clocked in time of 2pm, a warning message will display confirming that an additional entry should be created on behalf of the employee.

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Build custom automations with Zapier

 

New

 

 

By using the Boulevard app in Zapier, you can now build exciting automations within your dashboard and between other systems your business uses today - no coding knowledge required! Some examples of what you can accomplish are:

  • Automatically tag client profiles based on their purchases
  • Pass client and appointment data into marketing platforms like Klaviyo for advanced marketing automation
  • Set up time blocks across locations for staff who float between them throughout the day
  • Confirm client appointments using a texting platform such as Twilio
  • And much more!

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Zapier moves information between 3,000+ web apps automatically through Zaps, so you can eliminate routine manual tasks and focus on what matters most. For more information on how to get started with Zapier, please visit our help center.

Unread Message Notification for the Contact Center

 

Improvement

  

The Contact Center will now display the count of unread messages across your location via the numerical badge icon on your Messages tab.

Unread messages will also be highlighted with a blue dot indicator to the right of the message thread preview.

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Once a message thread is clicked opened, the badge notification number will reduce by the number of unread messages sent by the client. Additionally, a read receipt timestamp will display internally with name of the individual at your business location who had originally read the message along with the date and time that the message was read.

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Once a message is read and a response has been provided, you may still close out the message via the checkmark at the top right of the thread in order to manage your inbox. Any inbound messages from a closed thread will reopen the thread and will be indicated by a new, unread message notification.

Check your tips from the Professional App

 

Improvement

 

 

Service providers can now see their total gratuity in a given period on the Performance section of the Professional App.

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To enable staff members to view their performance, toggle on the "Mobile App Reports" privilege in your Manage Business settings.

Available on the Boulevard Professional App iOS/Android version 1.271.266.

New notifications to make sure your Duo App is up to date

 

Improvement

 

 

In order to take advantage of all improvements to the Duo App, you'll need to keep your app updated to the latest version. If you do not have automatic app updates configured on your iPad, you will now be alerted when new versions are available in several places:

  • On Dashboard, Location Managers will see an info icon next to the iPad name on the Hardware page of the Manage Location settings.
  • On Dashboard, Front Desk will see a blue dot with "Update Duo app" next to the selected iPad during checkout.
  • On the Duo App, a small blue dot will show up next to the BOULEVARD logo. When pressing and holding the logo for 5 seconds you will see a notification on the Settings page.

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Learn more about the Boulevard Duo App and download/upgrade your Boulevard Duo App to version 1.95.95 or later on your iPad.

Streamline checkout by skipping gratuity

 

Improvement

 

 

Skip steps such as asking for gratuity when it was already collected so you can complete checkout even faster with the Duo app. After selecting "Collect Gratuity and Charge", you'll now have an option to "Skip" gratuity and process the payment instead.

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Upgrade your Boulevard Duo App to version 1.91.91 or later on your iPad.

Switch control of the Duo App from your dashboard

 

Improvement

 

 

There are times when the Duo App may be idled, but not readily available for checkout. This can happen when a client left the check-in process midway or didn't finish filling out a form so the iPad appears that it's in use.

The Duo App will eventually refresh from that screen and become available, but there are times you may simply want to switch control of it so you can use it instead. Now you can do so by clicking "Use anyway" on the checkout window of the dashboard.

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Learn more about the Boulevard Duo App and download/upgrade your Boulevard Duo App to version 1.91.91 or later on your iPad.