Messenger bot x Chaport

See 📹 it in action:

Update: Live Chat via chaport.com

New Feature Added:

  • {{bot_name}} attribute for Identifying facebook page name or chatbot name.

Example: John Doe [Nike Bot] started a chat.

  • User/Operator can now send both an Image Attachment (Vice-Versa)

Supported Format: GIF, JPEG, PNG

Live Chat via thulium.com

Uses:

For any businesses that rely on Customer Service Chat Support team to close sales, monitor delivery, and provide after sales services.

Features:

  • Can accommodate unlimited number of Operators to operate as Chat Support Team.
  • Admin can assign user to specific operator.
  • Operator can stop a chat session.

Why need this?

Business owners who hire remote employees can smoothly use the platform without having to access the Facebook page or Chatbot dashboard that could compromise the page or the bot.

Live Chat via chaport.com

Uses:

For any businesses that rely on Customer Service Chat Support team to close sales, monitor delivery, and provide after sales services.

Live Chat inquiries from Messenger.

Features:

  • Can accommodate unlimited number of Operators to operate as Chat Support Team.
  • Admin can assign specific user to specific operator.
  • Admin can view any chat real-time.
  • Operator can start/stop a chat session.
  • Automatic operator assignments.
  • Automatic transfer of unanswered chats.
  • Automatic closing of answered chats.
  • Request email address from bot user.
  • Request phone number from bot user.
  • Additional details of the user like gender, timezone, and locale.
  • Image Attachment is now supported including GIF's and Stickers.

Why need this?

Business owners who hire remote employees can smoothly use the platform without having to access the Facebook page or Chatbot dashboard that could compromise the page or the bot.

We're starting a changelog

Big news today, we're starting a public changelog so you're always up to date with all the updates, improvements and fixes.

No published changelogs yet.

Surely Botfruit will start publishing changelogs very soon.

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