Fixed ALTV calculation

We've fixed the ALTV (average lifetime value) calculation of contacts on the Contacts page. Previously when there were more than 20 rows of contacts, the calculation was off.

New [Blocked] stats

We've added a new [Blocked] stats for the emails you send out (Sequences + Broadcasts).

Blocked means the recipient's email provider refused to accept your email because the content didn't pass their spam-filter.

The purpose of providing this info to you, our user, is so that you know if you need to improve your email content to make sure it passes spam filters.

Here's how to improve your email content so that it passes spam filters.

Note: This [Blocked] stats is retrospective -- meaning even though this has just been released, you can still see this stat for emails that you've sent out in the past (before this functionality is released).

Tightened security and compliance

We've made improvements in the following areas:

  • tightened form security to further prevent bots and scripts from injecting email address into the system
  • tightened user warning system
  • tightened user suspension system
  • tightened import and compliance flow system

Fixed: Very long link url not accepted

Previously if the link url inside the email is very long, the system won't accept it.

This has been fixed.

Improved the import contacts process

Improved the import contacts process to make it easier for user to import contacts, including cleaning empty rows in imported csv file.

Improved "last subscribed" filter on Contacts page

For the "Last subscribed" filter, we added "anytime" as an option so that you can easily see who have unsubscribed, regardless of date.

Form can't be saved on certain condition

Previously, form can't be saved when "post a custom message on current page" is selected.

This has been fixed.

Export multiple "contacts invalid emails" files

Previously when exporting "contacts invalid emails" on Imports page, you weren't able to export more than 1 file at a time.

This has been fixed and now you can export multiple "contacts invalid emails" files.

Sending emails backend optimization

Did some optimization to our backend system for sending emails, especially to further strengthen our compliance process to make sure only legit users are sending out emails.

New: Incentive email to auto-confirm contacts who download your lead magnet

You can now upload your lead magnet to BirdSend, and when your contacts download it... auto-confirm them (for double opt-in).

This means you don't even need to create a download page if you're feeling lazy. Just upload the file (lead magnet) to BirdSend and we'll take care of the rest for you.

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How to set up Incentive Email

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Go to the form in question >> enable [Double Opt-in / Incentive Email]

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Then either upload your lead magnet to BirdSend or insert your lead magnet / incentive url

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